If you wish to register for UOB Personal Internet Banking, you must be 18 years and above, an individual or joint account holder (with signatory condition of anyone to sign).

If you have

1. UOB ATM Card & Credit Card with PIN - Activate your UOB Personal Internet Banking at any UOB ATM machine. Click here to view the steps to be performed at the UOB ATM screen.



2. Credit Card without PIN number - Via registration form. Click here for more info.



3. Retail banking accounts (current / savings / unit trust / fixed deposit) but without any ATM card - Please proceed to your account-maintaining branch.



4. Any of the above and residing or working overseas - Via registration form. Click here to for more info.

To access UOB Personal Internet Banking, you would need to enable these features on your browser.

For Internet Explorer:

1. In Internet Explorer, on the 'Tools' menu, click 'Internet Options'.
   
2. On the 'Privacy' tab, ensure that the slider is at the Medium security level.
   
3. Click the 'Advanced' tab. Scroll down. Ensure that either of the following is checked:
   - Under Java (IBM), 'Use Java 2... ‹ applet › (requires restart)'
   OR
   - Under Java (Sun), 'Use JRE... ‹ applet › (requires restart)'.
   
4. Click 'OK' button to exit the dialogue box.

For Windows Vista user, please perform the following additional steps:

1. Click on "Tools" on Internet Explorer menu bar.
2. Click Manage Add-ons. In the Manage Add-ons window, kindly ensure that Tool Bars and Extensions are highlighted on the left hand side of the window.
3. Look for "Web Browser Applet Control" & enable them.

Check that your browser settings comply with the recommendations in Question 1. If Java is not installed in your system, you will be prompted with the following error message when you attempt to login to UOB Personal Internet Banking

"Security applet cannot be loaded"

To check your JRE version,

1. Launch your Internet browser & Click "Tools" tab and select "Sun Java Console" from the menu
   
2. Check that JRE version is at least version 1.3.1 and higher
   

Please follow the steps below to install the latest version of JRE.

1. Go to www.java.com/getjava
2. Click "Free Java Download". The site will detect your browser/operating system and present a compatible Java program for download and installation
   
3. To download the software, click "Free Java Download" and the installation process will start to run
   
4. Once installation is completed, check your JRE version again.
5. Restart the browser and login to UOB Personal Internet Banking

For Internet Explorer 6.0 / 7.0 / 8.0

1. In Internet Explorer, on the 'Tools' menu, click 'Internet Options'.
2. On the 'Security' tab, click the Globe 'Internet' icon and click the 'Custom Level' button.
3. At the 'Reset Custom Settings' window, change the security level setting to 'Medium' and click 'Reset' and then 'OK'.
4. Click 'OK'.
5. On the 'Privacy' tab, click the 'Advanced…' button.
6. At the Advance Privacy Settings window, check the box for 'Override automatic cookies handling'.
7. Under 'First-party Cookies' and 'Third-party Cookies', ensure that the buttons at 'Accept' have been selected.
8. Check the box next to 'Always allow session cookies'.
9. Click 'OK'.

For Internet Explorer 5.0 / 5.5

1. Click 'Tools'
2. Select 'Internet Options'
3. Select 'Security' Tab
4. Select 'Internet'
5. Select 'Custom Level'
6. Look for the 'Cookies' Menu At 'Allow cookies that are stored on your computer',click on the radio button to select 'Enable'
7. At 'Allow per session cookies (not stored)', click on the radio to select 'Enable'

1. Login to UOB Personal Internet Banking with User ID & Password
2. Upon login, you’ll have access to account summary page of all accounts :
• Retail Banking (Current Account / Savings Account/ Fixed Deposit) Account Summary
• Credit Card Account Summary
• Foreign Currency Account Summary
• Foreign Currency Time Deposit Account Summary
• Loan Account Summary
• Investment Account Summary
* You will also be able to read your alert and perform rates enquiry
3. To proceed further, TAC will be auto-triggered to your mobile phone and you will need to enter this TAC into the system to have full access to UOB Personal Internet Banking.
4. In addition to this, TAC will be auto-triggered to you when you perform any fund transfers, payment or updates on your personal data.

1. To have full access to your account details in UOB Personal Internet Banking beyond account summary
2. Update User Information
• Change Email
• Change Address
• Personal Particulars
3. Update Credit Card Information
• Billing Address
• Contact Information
4. Bill Payment
5. Scheduled Open Bill Payment
6. Registering for new Service Provider and Third Party Account beneficiary
7. Third Party Fund Transfer
8. Interbank GIRO Fund Transfer (IBG)
9. Scheduled Open Third Party Transfer
10. UNIRinggit Redemption
11. Privilege Rewards Redemption
12. UOB Visa Money Transfer
13. UOB InStore
14. Online Application - eAccount Opening
15. Open Prepaid Reload
16. Register New Mobile Number For Prepaid Reload
17. Transaction Alert Editing

• For overseas mobile phone number, you may:
  
  
• Come to any of the UOB branch in Malaysia for the registration of your overseas mobile no.
  
  If you're in overseas, please complete this form and mail it back to us at :-
  
  P.O.Box 11212
  50738 Kuala Lumpur
  Malaysia
  
  Click here to view the list of overseas countries that you can register your overseas mobile number to receive TAC.
  
  

A TAC can be used for single transaction within a 15 minutes time frame. Transactions requiring TAC are: -

1. Update User Information
• Change Email
• Change Address
• Personal Particulars
2. Update Credit Card Information
• Billing Address
• Contact Information
3. Bill Payment
4. Scheduled Open Bill Payment
5. Registering for new Service Provider and Third Party Account beneficiary
6. Third Party Fund Transfer
7. Interbank GIRO Fund Transfer (IBG)
8. Scheduled Open Third Party Transfer
9. UNIRinggit Redemption
10. Rich Rewards Redemption
11. UOB Visa Money Transfer
12. UOB InStore
13. Online Application - eAccount Opening
14. Open Prepaid Reload
15. Register New Mobile Number For Prepaid Reload

Click here to view the list of services available @ UOB Personal
Internet Banking.

1. Login to UOB Personal Internet Banking
2. Select eStatement Service
3. Click on eStatement Enrolment
4. Read the Terms and Conditions for UOB eStatement Service
5. If you accept the terms and conditions, click "I Accept"
6. Select the accounts which you would like to receive eStatement
   Click Submit

   Login Now!

1. Login to UOB Personal Internet Banking
2. Select eStatement Service
3. Click on eStatement Collection
4. Select the statements that you wish to view and/or print.

• Login to UOB Personal Internet Banking
• Select My Banking Account
• Select Account Information
• Click on Transaction History
• Select the account number and the period to view.
• Click Submit
• When the transaction is displayed, please click on "Export to CSV"
• You will be asked whether you wish to open the file from its current location or to save it to your disk.
• Please proceed with your selection

• You can transfer funds from your UOB savings and/or current account to other participating financial institution's savings or current account.
• Make payment to other participating financial institution's loan and hire purchase account.
• Perform payment to other participating financial institution's credit card account.

1. Transfer money from your UOB Visa credit card to any non UOB Visa credit or debit card (via UOB Personal Internet Banking and/or at any UOB branches)
2. Transfer money from your non UOB Visa credit card to your UOB Visa credit card (at any UOB branches)
3. Transfer money from your non UOB Visa debit card to your UOB Visa credit card (via any UOB branches)
4. Make payment to any non UOB Visa credit or debit card from your savings and/or current account (via UOB Personal Internet Banking and/or at any UOB branches).

Speed - Your money will be transferred within the next working day for UOBM cards & within the next 2 working days for non UOBM cards. This is much faster compared to sending a cheque overseas and getting it cleared.

Domestic Transfer
Each transfer from cash or UOB current/savings account to any Visa Card will be levied a Handling Fee of RM2

All other forms of UOB VMT transactions (from UOB/other Visa Card to any Visa Card) will each be charged a Handling Fee of RM2 and a Processing Fee of 2% of the transferred amount.

International Transfer
Each transfer from cash or UOB current or savings account to any International Visa Card will be levied a Handling Fee of RM5.

All other forms of International UOB VMT transactions (from UOB/other Visa Cards to any Visa Card) will each be charged a Handling Fee of RM5 and a Processing Fee of 2% of the amount transferred.

• If you are an existing UOB Personal Internet Banking, you just need to login and select Visa Money Transfer.
• At the Pre-Register VMT Account link, you will need to pre-register yourself as the Sender as well as pre-register the Recipient's detail before proceeding to the actual transaction (please take note that you will need the Transaction Authorisation Code (TAC) before performing this task, therefore, you can click at the Request TAC link first).
• Once you have performed the pre-registration information, please select the desired Visa Money Transfer transaction by clicking the sub links of the VMT Payment i.e. Account Payment or transfer to Own/3rd Party Visa Card.
• If you have yet to be a UOB Personal Internet Banking customer, please click here.
• You can also perform the UOB Visa Money Transfer at any UOB branches.

If you have performed payment from your savings or current account to the non-UOB visa credit/debit card, please select My Banking Account, account information and then Transaction History.

For credit card UOB VMT transfer details, please click on Credit Card and select under Account Statement Enquiry or Unbilled Transaction.

The UOB Prepaid Reload service can be performed over UOB Personal Internet Banking and UOB ATM and customers can choose to debit their savings, current or credit card account for this service.

For mobile phone reload, please ensure that the mobile number is keyed in correctly as no refund will be given for wrongly registered numbers. If you have recently changed your Telco Plan to benefit from the Mobile Portability Network, please ensure that you select the correct service provider when performing the reload.

The following applies after you have confirmed your purchase, depending on the product purchased.

For the following prepaid products without PINs, the airtime will be automatically reloaded into the mobile phone number specified:

1. Maxis Hotlink
2. Digi Prepaid
3. Celcom Airtime

For non-PIN based reload method, a feature called automatic reload is used where no PINs are dispensed to the customer after a purchase. This makes reloading safer and there is no issue of losing the airtime purchased as the mobile phone number to be reloaded and the amount are pre-specified.

Secondly, it saves you the hassle, cost and time of having to call up the mobile operator in order to activate the airtime as this auto-reload feature will automatically activate your prepaid airtime for you.