Business Internet Banking Plus (BIBPlus)

UOB Business Internet Banking Plus (BIBPlus) is the enhanced business internet banking platform for UOB’s corporate clients. The platform offers you a comprehensive suite of cash management, trade and treasury services. We have harnessed technological advances and invested in a more advanced platform to improve your working capital and risk management.

Depending on the Service Package (and Premium Options) that you sign up for, your Users can perform the following functions using BIBPlus:

Account Enquiries

• Perform enquiries on Current and Fixed Deposit Accounts
• View account balances (summary and details)
• View loans summary
• View Inward Telegraphic Transfers
• View balances in choice of currency
• Download, export and print statements, advices & notification

Cheque Services

• Perform cheque status enquiry (single or range)
• Issue stop cheque request (single or range)
• Issue new Cheque book request (up to 5 books)
• Download daily cheque reconciliation file

Local Payments

• Transfer Funds to UOB account: 
  - To your own accounts with UOB 
  - To a third-party account with UOB
  - Support transfers in same currency (MYR to MYR)
• Funds Transfer to accounts with other banks in Malaysia (via IBG/RENTAS)
  - Support transfers for MYR only
• Support post-dated and recurring instructions

Bill Payment

• Effect payment to various Billing Organisations or via JomPAY

Fixed / Time Deposit

• Place MYR Time Deposit and Foreign Currency Fixed Deposit

Remittances

• Transfer funds from your UOB account to another account with other banks (both local and international)

Cashier's Order/ Demand Draft

• Apply for Demand Draft and Cashier's Order

Bulk Services

• Salary crediting to employees (with UOB or other bank accounts in Malaysia)
• Bulk Payment, using Cashier's Order, Cheque (special setup required), Local Payments and Remittance
• Upload your transaction file produced from your payroll, accounts receivable or accounts payable systems
• Create and save transaction file via online data entry
• View and download returned fate files to check processing status

Trade Services

• Perform enquiry of all outstanding Trade Bills
• Apply for Import Letters of Credit / Letters of Credit-i
• Apply to amend Letters of Credit / Letters of Credit-i
• LC advising, confirmation and transfer
• Apply for Shipping Guarantees
• Apply for Bank Guarantee / Bank Guarantee-i
• Make Trust Receipt payments
• View and reply to various notifications

Other Features

• Group Companies – Link accounts of affiliated companies for enquiry and/or transaction using a single Group ID
• Batch Approval – Approve multiple transactions at a time
• Suite of online productivity tools for your convenience: 
  - Create and save templates for future repeated use 
  - Save your transactions as drafts 
  - Frequently used data can be maintained as lookup tables
• Utilise FX contracts previously booked with the Bank for cross-currencies funds transfers, fixed deposit placements and remittances

• Global View – single ID & security token to access BIBPlus in multiple countries
• Trade – Export Collection and Factoring (enquiry only)
• Generic File Upload
• Bulk – merge / demerge records from file; setting approval based on highest transaction amount
• Proxy/Remote Authorisation
• Pre-Approved Beneficiary
• Email Alerts – setup notifications to track progress of transaction processing
• External accounts (MT940 & MT101) – view account balances and initiate payments from accounts with other banks
• MT103 Copy

• Sole proprietors/companies/clubs and societies who open corporate accounts with the UOB Group are eligible to apply for BIBPlus.
• Existing UOB BIB customers

You can visit any UOB branch to obtain the necessary application forms. Alternatively, you can simply download and print out the UOB BIBPlus Registration Form from the UOB website at www.uob.com.my.

For basic features to view account balances, create and approve own transactions.

• Registration Form (Standard)

To have customized setups such as different access rights to each user, multi-tiered transaction approval limits

• Registration Form (Customise Express)

To view other BIBPlus forms, please click here.

Submit the completed Registration form together with an Accounts & Services Resolution from your Board of Directors (where applicable) at your domicile branch.

• When your registration for BIBPlus is approved, your nominated Users will receive their User ID, Password mailers and Token via post.

If you are an affiliated company applying to have your accounts linked to your parent company's Group ID to perform enquiries or transactions, you need to submit

• UOB BIB Service Registration Form (for Affiliated Company)

Yes, you will be able to access BIBPlus anytime, anywhere. 
(Note: Certain transactions may be subject to processing hours.)

In BIBPlus, we offer Basic Package (Account Enquiries only), Professional Package (Transactional Services) and Premium Package (Transactional with Bulk Services).

For the fees & charges, please click here.

Yes, as long as your PC has Internet access while you are overseas, you will be able to access BIBPlus.

Yes. Your Company Administrator will be able to create multiple company users and assign different functional and data access privileges for different company Users (you need to purchase additional tokens to assign to new Users.)

You can submit the BIBPlus User Maintenance Form to the Bank to create the new User(s). 
Note: For new Administrator and Signatory access, please submit Services and User Maintenance Form (Express)

You will need a Group ID / User ID, Password and SecurePlus Token issued by the Bank or your Company Administrator to log in. For more information on logging in, please refer to BIBPlus Quick Guide.

• If you forget your ID, you should consult your BIBPlus Company Administrator.
• If you forget your password, you may either reset your password online or approach your BIBPlus Company Administrator to reset your password 
  (note: Company Administrator can only reset passwords for Users.) For instructions on how to reset your password online, please refer to the BIBPlus Quick Guide.
• If you are a Company Administrator or Signatory and have forgotten your Password, you should submit the BIBPlus Maintenance Form –User Access (CYB-77F) to request for re-issuance of password from the bank.

You may change your User ID only on your first login to BIBPlus but subsequent changes are not allowed. You cannot change your Group ID. However, you may change your Password at any time via the “Change Profile” menu.

While the Bank has taken steps to keep your company's account and transaction information secure, you also play a major role in maintaining the security of such information. You should memorise your Group ID / User ID and Password and never write them down or reveal them to anyone.

To further protect your company's account and transaction information while banking via BIBPlus, you can do the following:

• We recommend that you change your Password regularly as an added security measure.
• Clear the browser's cache after each session in BIBPlus so that details of your transactions are removed.
• Always log out properly after you have completed your online banking activities.

For more details, you may wish to view some of the best privacy and security practices.

BIBPlus has a system in place that provides a high standard of security for banking over the Internet. This security system employs Secured Sockets Layers 2048-bit encryption (the highest level of encryption generally available today) and a two-factor authentication that uses User ID and Password along with secure tokento safeguard the confidentiality of your corporate account information and banking transactions.

• In addition, monetary transactions will require authorisation by the Company Signatory(s) through the use of a DP270 SecurePlus Token.
• The mandate for the approval of these monetary transactions will be governed by the Authorisation Profiles as instructed by the customer in the service registration form.
• As a matter of good practice, to safeguard your online transaction initiation, companies are recommended to adopt the Maker-Checker principle of dual control so that for each transaction, there must be at least two individuals to complete an online transaction.

UOB BIBPlus has a system that provides a high standard of security for banking over the Internet. This security system safeguards the confidentiality of your personal account information and banking transactions which employs:

• Multiple levels of firewalls
• 2048-bit Secure Sockets Layer (SSL) encryption – currently recognised internationally to be of the highest standard in encryption technology commercially available
• A two-factor authentication that uses User ID and Password along with secure token.

Upon login to UOB BIBPlus, check that the website address at the top status bar of your browser changes from http:// to https:// and that a security icon (symbolised by a lock) appears on the URL address bar of your browser. This indicates that the web page you are on is equipped with encryption technology. You can click on the security icon to view information pertaining to the security certificate for the web page.

While the Bank has taken steps to keep your account information secure, you, as a registered user, also play an important role in maintaining the security of your account information.

• Keep your UOB Internet Banking Username and Password confidential. Memorise them and NEVER write them anywhere or reveal them to anyone.
• Please note that no staff member of the UOB Group should ever ask you for your UOB Internet Banking Username and Password for whatever reasons.
• You should also change your Password from time to time, using the 'Change Password' feature available on BIBPlus
• Upon exit from UOB BIBPlus, always clear your browser's disk cache, especially if you are accessing your account from public terminals. This will prevent your account information from being stored on the terminals. Instructions on how to clear your browser's disk cache are provided on the screen when you logout from BIBPlus.
• You should always log out of UOB Internet Banking before moving on to other websites
• Install an effective personal firewall¹ on your PC together with anti-virus² and anti-trojan horse³ software to safeguard your PC from viruses and malicious programmes. Viruses and malicious programmes may damage and/or destroy your personal data if undetected. Some can even capture your password keystrokes or other personal information, and these details can be transmitted to another person without your consent.

¹Personal Firewall
Personal firewalls serve two basic functions. They protect your system from unsolicited scans coming from the Internet and usually offer outbound controls as well. An inbound scan will look for and block any uninvited commands, instructions, programmes or messages from entering your system, while outbound controls will look for and block unfamiliar programmes (like viruses and Trojan horses) from trying to send out messages from your computer. 

²Anti-Virus Software
Anti-virus software scan your hard disk to locate and remove viruses. To some extent, these products can scan for and possibly remove worms and Trojan horses.

³Anti-trojan Horse Software
Anti-trojan horse software can identify and remove more programmes that act like Trojan horses than anti-virus software can. A Trojan horse programme is usually an innocent programme or utility that you might download on your PC. However, behind the programme's perceived usefulness lurks a function that allows it to damage your computer or steal your personal information. You can refer to our Privacy & Security for more information on Your Role In Safeguarding Your Personal Data And Account Information.

If you lose your UOB BIBPlus Password, suspect that the confidentiality of your Password has been compromised, or notice any unusual activity with your account(s), you should approach your BIBPlus Company Administrator to disable your BIBPlus ID immediately and notify the Bank by calling our 24-hour UOB Contact Centre at:

Every monetary transaction can only be approved according to the Signing Condition mandate in the Authorisation Profile. In addition, you can also set the following limit controls:

BIBPlus allows you to assign Users with the necessary permissions to perform payroll function. This will restrict the viewing of confidential information to only the assigned payroll users.

Set Cipher Strength to 2048-bit encryption:

• Go to the browser menu.
• Click on 'Help' and then select 'About Internet Explorer'.
• At the pop-up window, if 'Cipher Strength' is not 2048-bit, click on 'Update Information'.
• You will then be directed to the Microsoft website where you should download the appropriate security pack suitable for your system.

Check that SSL 2.0, SSL 3.0 for accessing secured sites using HTTPS is enabled:

• Go to the browser menu.
• Click on 'Tools', select 'Internet Options' and then click on the 'Advanced' tab.
• Ensure that the 'Use SSL 2.0, SSL 3.0" checkboxes under 'Security' are enabled.

Check that Microsoft VM - JIT compiler for virtual machine is enabled:

• Go to the browser menu.
• Click on ‘Tools’, select ‘Internet Options’ and then click on the ‘Advanced’ tab.
• Under ‘Microsoft VM’ section, ensure that the ‘JIT compiler for virtual machine’ is enabled.
• You need to restart your computer after this.

Other security settings that must be enabled:

• Go to the browser menu.
• Click on ‘Tools’, select ‘Internet Options’ and then click on the ‘Security’ tab.
• Click on the ‘Internet’ icon.
• Click on ‘Custom Level’.
• Under ‘Cookies’, ensure all Cookies options are enabled.
• Under ‘Microsoft VM, Java Permissions’, ensure the ‘Disable Java’ and ‘Custom’ options are NOT enabled.
• Under 'Scripting', ensure all Scripting options are enabled.

The Bank uses Java Applet for added security (beyond the 2048-bit SSL) when you choose to upload a file from your desktop. The applet encrypts the selected file before transmitting it to Bank server. Without being Java-enabled or having a Java Virtual Machine (JVM) installed in your browser, the applet will not work and you will not be able to use functions that require you to upload files.

Check that your browser settings comply with the recommendations in the next question. If JVM is not installed in your system, you will not be able to upload files to BIBPlus.

Most browsers from Microsoft come automatically Java-enabled. However, some of the later versions of Microsoft Internet Explorer do not.

The latest java plug-in can be downloaded directly from Sun Microsystems’ website at http://www.oracle.com/technetwork/java/eol-135779.html.

We encourage you to conduct periodic checks at the Microsoft website (https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet) for regular updates. Microsoft frequently publishes programme updates, upgrades, bug fixes and security fixes on its website and we encourage our customers to keep their browsers updated to take advantage of the latest enhancements available.

Every transaction performed through BIBPlus has a unique reference number (BIB Reference No). You can monitor and check the status of any transaction under Transaction Search function. All successful transactions will have the status "Processed" or "Issued".

For assistance, please call our 24-hour UOB Contact Centre at: