COVID-19 Relief Assistance Programme after 30 Sep 2020
We stand right by you and will continue to ensure you have the support you need to help you through these uncertain times.
Recognising that some of our customers continue to face challenges during this challenging time, we are committed to assisting individuals and businesses adversely affected by the COVID-19 pandemic, to support economic recovery and safeguard the livelihood of Malaysians.
As part of the measures announced during the recent Budget 2021 presentation, we will be expanding our repayment/payment assistance to all customers in the B40 group who have registered under the Bantuan Sara Hidup (BSH) or Bantuan Prihatin Rakyat (BPR) and eligible Microenterprises with loan/financing facilities amounting up to RM150,000, which was approved before 1 October 2020.
In addition, individuals under the M40 group who registered for the Bantuan Prihatin Nasional (BPN) could also benefit from our current targeted assistance.
Individuals under the B40 and M40 groups, as well as eligible microenterprises may apply for the Targeted Repayment Assistance by submitting the e-form below from 23 November onwards:
For further inquiries, you may contact us as below:
For individual customer:
- Email us at
- Mortgage : firstname.lastname@example.org
- Credit Card : email@example.com
- Personal Loan : firstname.lastname@example.org
- Call our 24-hour UOB COVID-19 Relief Assistance Programme dedicated Hotline at 03-2612 8019.
For eligible Microenterprises customer:
- Email us at email@example.com.
- Call our Business Engagement Team hotline at 03-2616 6800 (Monday to Friday 9.00am to 5.30pm).
As the six-month automatic loan/financing moratorium ends on 30 September 2020, we are offering COVID-19 Relief Assistance Programme to ensure that the right support is provided to our customers who need it. We have simplified the application and documentation process for you.
If your financial situation continues to be affected by the COVID-19 pandemic, we are here to help. Please contact the Bank at the soonest to discuss your payment plans and other arrangements appropriate to your specific circumstances.