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Medical Concierge

Medical Concierge

We believe that the health and wellbeing of you and your family are priceless. This is why we have enhanced our UOB Medical Concierge, a complimentary service for our Privilege Banking clients.

Partnering with leading healthcare providers in Malaysia and Singapore, you and your family now have access to an extensive network of specialists and medical services for all your health needs.

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Sunway Healthcare Group (Malaysia)

Dedicated WhatsApp Line & Telemedicine Consultation

Dedicated WhatsApp Line & Telemedicine Consultation

For medical enquiries and appointment scheduling
only via +6019-216 3275

Preferential Rates for Health Screening Packages

Preferential Rates for Health Screening Packages

Enjoy up to 20% discount on selected health screening packages.

Complimentary Room Upgrades / Preferential Room Rates

Complimentary Room Upgrade / Preferential Room Rates

Enjoy one level up complimentary room upgrade for insured patient, or get up to 20% discount for self-paying patient at selected Sunway Medical Centres.

Complimentary Valet Parking

Complimentary Valet Parking

Complimentary valet parking at Sunway Medical Centre (Sunway City) with UOB Privilege Banking Debit Card or UOB Privilege Banking Visa Infinite Card.

Language Interpretation Assistance

Language Interpretation Assistance

Up to 4 language interpretation assistance provided

Sunway Healthcare Group (Malaysia)
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Sunway Healthcare Group (Malaysia)

A leading integrated private healthcare group in Malaysia, where its flagship quaternary hospital Sunway Medical Centre, Sunway City, was established in 1999.

Since then, the network has expanded to include tertiary hospitals like Sunway Medical Centre Velocity, Sunway Medical Centre Penang, ancillary healthcare businesses like Sunway Specialist Centre Damansara, Sunway Traditional and Complementary Medicine (TCM) Centre, Sunway Home Healthcare, and senior living at Sunway Sanctuary.

To enjoy these services under Sunway Healthcare Group, you can contact the concierge service in the following ways:

WhatsApp: +6019-216 3275
Email: smc@sunway.com.my
Operating Hours:

  • For medical enquiries: WhatsApp line is available 24/7
  • For appointment scheduling:
  • Privilege Banking Clients may text the dedicated WhatsApp line to schedule for an appointment.
  • Privilege Banking Clients may also schedule for an appointment through the ‘Sunway Medical Sunway City’ app.
  • For appointment scheduling via phone call (by calling doctor clinic or dedicated WhatsApp line 019-216 3275) after clinic hours / public holidays / weekends, the respective clinic will perform call back on next business day, upon receiving patient details via the Tele-Command Centre.
Terms and conditions apply.

Singapore Healthcare Partner

Access to the right specialist

Access to the right specialist

Our medical partners can direct you to a suitable specialist from among a network of more than 1,500 specialists, based on your needs

Timely medical assistance

Timely medical assistance

Contact our concierge partners at your convenience1, through a dedicated Hotline number2, email address and WhatsApp line3

Fuss-free arrangements

Fuss-free arrangements

Access to medical escort services3 in Singapore, language interpretation services4 and more

Preventive healthcare services

Preventive healthcare services

Get access to exclusive health screening packages to stay in the pink of health

Holistic wellness offerings

Holistic wellness offerings

Choose from a wider selection of Traditional Chinese Medicine (TCM) treatments2, as well as dental and ophthalmology3 packages

1Provided that it does not extend to any medical advice.

2Only offered by IHH Healthcare.

3Only offered by Singapore Medical Group.

4Subject to availability of the interpreters.

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IHH Healthcare
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IHH Healthcare

One of Asia’s leading names in private healthcare.

Full spectrum of integrated healthcare services from clinics, specialists to Traditional Chinese Medicine (TCM) and health screening.

Manages 4 hospitals in Singapore: Gleneagles, Mt Elizabeth, Mt Elizabeth Novena and Parkway East Hospitals.

View the full list of Health Screening and Wellness Packages offered by IHH Healthcare.

To enjoy these services under IHH Healthcare, you can contact the concierge service in the following ways:

Call: (60)3 9226 3700 (IHH Malaysia Rep Office)
Email: UOBmedicalconcierge@IHHhealthcare.com
Operating hours:
Monday - Friday, 9:00 am to 5:00 pm (excluding Malaysia public holidays)

Terms and conditions apply.
Singapore Medical Group

Healthcare organisation with a network of private specialist providers across diverse medical disciplines.

With over 120 specialists on board the medical referral programme.

Four established pillars in Aesthetics, Diagnostic Imaging & Screening, Oncology and Women’s and Children’s Health.

View the full list of Health Screening and Wellness Packages offered by Singapore Medical Group.

To enjoy these services under Singapore Medical Group, you can contact the concierge service in the following ways:

Call: +65 6734 9930
Email: UOBmedicalconcierge@smg.sg
WhatsApp: +65 8768 3049
Operating hours:
Monday - Friday, 8:30 am - 5:30 pm
Saturday, 9:00 am - 1:00 pm (excluding Singapore public holidays)

Terms and conditions apply

Start a UOB Privilege Banking relationship with us today

Leave us your contact details

Leave us your contact details

A Client Advisor will contact you

Contact Us

Contact Us

Call our 24-hour UOB Privilege Concierge at 1800 88 9833

Sign up as UOB Privilege Banking client with a minimum of RM500,000 qualifying assets under management in deposits, bancassurance and/or investments with us. Terms and conditions apply.
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Important notice and disclaimer
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Nothing herein shall be construed as medical advice and nor does it purport to do so. Neither United Overseas Bank Limited (“UOB”) nor any of its related corporations, subsidiaries or affiliates (collectively, the “UOB Group”) shall be liable or assume any responsibility whatsoever (whether direct, indirect and/or consequential) for the products and/or services offered by the Sunway Healthcare Group (“SHG”), IHH Healthcare (“IHH”) and/or Singapore Medical Group (“SMG”); and the products and services offered by SHG, IHH and/or SMG have neither been certified by the UOB Group nor tested for certification purposes by the UOB Group and under no circumstances shall the inclusion of any product or service offered by SHG, IHH and/or SMG in any promotional material published by UOB or the inclusion of the IHH and/or SMG in this programme shall be construed as an endorsement or recommendation of such product or service by the UOB Group.

Through the act of requesting for or utilizing any of the Privileges, each Privilege Banking and/or Privilege Reserve client of UOB is deemed to have consented to the collection, use and disclosure of his / her personal data by UOB, SHG, IHH and/or SMG (and any person as UOB deems fit at its discretion) for all purposes incidental to the Privileges offered (including any promotional, marketing and publicity purposes in connection to the Privileges).

UOB is not responsible for the quality of services offered and assumes no liability or responsibility for the acts or defaults of the merchant and services offered above. UOB is not an agent of the merchant. Any dispute about the service standard must be resolved directly with the merchant. The merchant may impose conditions for the utilization of the services and UOB will not be responsible for any injury, loss or damage suffered as a result of the usage of the services. UOB and the merchant reserve the right to vary/amend the privileges and/or the terms and conditions without (a) prior notice (and at their discretion), (b) assigning any reason therefore or (c) assuming any liability to any party. While the information provided herein is believed to be reliable as at the date of publication, UOB makes no representation or warranty whether express or implied and accepts no responsibility or liability for its completeness or accuracy. The decisions of UOB on all matters relating to this promotion are final, conclusive and binding. UOB shall not be obliged to give any reason or enter into any correspondence with any person on any matter concerning the above.

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