In 2009, Damien Low and his uncle William opened a simple gelato parlour, blending Italian ice-cream with
Singapore flavours. Bak kwa, salted egg yolk and mao shan wang gelato are some of the tantalising treats
served at Ice Edge café
along Kovan Road.
But after meeting a friend, a chef who specialises in Italian cuisine and learning his recipes, they decided
to expand their menu beyond desserts. Today, the partners also dish out Italian favourites such as pasta and
Damien is the brain behind most of the food items, especially the gelatos that the cafe is best known for.
"We learnt that actually almost everything can be produced as a gelato. Whatever flavour you want, we can
make it into gelato, as
long as you know the recipe," he explained.
Similar to how their menu expanded, their business also boomed over the years. What started with just eight
employees at a single café has now expanded into four eateries around Singapore, with about a hundred
employees. They are grouped
under the company Passion for Food, which the owners established in 2015.
Growing the business came with teething problems. For one, day-to-day operations were getting more complex.
"Our accounts were initially very simple, but it got more complicated as the business grew. We started to
hire more employees and more time and effort are needed to keep track of the payments and salary details,"
said Damien. Previously
he was only relying on an excel spreadsheet to keep tabs on numbers for around 20 employees.
He had to go through the dreary process of manually calculating salary and CPF contribution for each of his
employees, which got more difficult as manpower increased. He also had to manually create files for
reporting to CPF and IRAS.