Whistleblowing Policy

The Bank is committed to upholding high standards of corporate governance. Its whistleblowing policy provides channels for employees, business associates, and members of the public to report, in good faith and without fear of reprisal, any actual or suspected wrongdoing.

Reports may be submitted by post to the Head of Internal Audit or the Chairman of the Audit Committee at United Overseas Bank (Malaysia) Bhd, UOB Plaza 1 KL, No.7, Jalan Raja Laut, 50350 Kuala Lumpur, Malaysia, or via email at whistleblowing@uob.com.my.

All reports are treated with strict confidentiality, to the extent permitted by law. Individuals may choose to identify themselves or remain anonymous. Reports received are assessed and, where sufficient information is provided, investigated in a proportionate, independent, and timely manner. The whistleblowing channels are administered by Internal Audit, which provides regular updates on whistleblowing matters to the Audit Committee.

The Bank maintains a zero-tolerance stance on retaliation against whistleblowers acting in good faith. Any staff member found to have engaged in such behaviour will be subject to disciplinary action.

Feedback on customer service quality and personal employment-related grievances (e.g., workplace environment, interpersonal conflicts or perceived favouritism) are outside the scope of whistleblowing and should be raised through the appropriate internal channels via the Contact Us page.