FREQUENTLY ASKED QUESTIONS AND CONTACT INFORMATION

    Banking enquiries

    24-hour UOB Contact Centre

    24-hour UOB Contact Centre

    Kuala Lumpur +6 03-26128 121
    Penang +6 04-2401 121
    Johor Bahru +6 07-2881 121
    Kuching +6 082-287 121
    Kota Kinabalu +6 088-477 121

    Fraud/Scam Reporting

    Fraud/Scam Reporting

    Report
    • Lost or Stolen
      Card
    • Online Fraud
    • Kill Switch    		 +6 03-2612 8100

    UOB Zenith concierge

    		 +6 03-2612 3399

    Personal Banking

    Personal Banking

    Privilege Banking

    • Within Malaysia
    • From Overseas

     

    1800 889833
    +6 03-2612 3312

    UOB Visa Infinite
    Concierge

    +6 03-2612 3399

    Most Frequently Asked Questions

    Most Frequently Requested Forms
    SME Grant

    UOB Access ID and TPIN Form
    Any fees or charges when using credit card overseas Information Update Form (Phone Banking)

    How to enable UOB Debit Mastercard for online shopping transactions or overseas transactions

    Credit Card Dispute Form
    What are the latest UOB Credit Card promotions

    UOB Personal Internet Banking Service Form

    What is the transaction limit for Personal Internet Banking

    BIB Password and Token Maintenance Form

    How to register for mobile transfer

    BIB Registration Form (Standard)

    Have a question?

    You can simply select from the category below for your related questions
    Personal Internet Banking

    Personal Internet Banking

    See FAQs

    UOB Infinity

    UOB Infinity

    See FAQs

    UOB TMRW

    UOB TMRW

    See FAQs

    UOB SmartBusiness

    UOB SmartBusiness

    See useful information

    UOB DuitNow

    UOB DuitNow

    See FAQs

    eStatement

    eStatement

    See FAQs

    UOB Self-Service Banking

    UOB Self-Service Banking

    See FAQs

    Security Awareness

    Security Awareness

    See useful information

    For further enquiries/feedback

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    Head Office
    UOB Plaza 1 Kuala Lumpur, No. 7 Jalan Raja Laut, 50350 Kuala Lumpur

     

    Registered Address
    Level 22, UOB Plaza 1 Kuala Lumpur, No. 7 Jalan Raja Laut, 50350 Kuala Lumpur