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Find out moreFINANCIAL SUPPLY CHAIN MANAGEMENT
SUSTAINABLE TRADE FINANCE
Johor-Singapore SEZ
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Islamic BankingAbout UOB
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Benefits
Monitor cash flow and trade transactions
Get real-time updates and notifications.
Stay updated on trade
Receive status updates on trade documents, bills, financing, and more.
Straight to your inbox
Get alerts sent via email or SMS (charges apply).
At a glance
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Subscription Type
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Description
| Subscription Type | Description |
| Cash Alerts | • Account balance up to 2x a day • Account balance above or below a set threshold • Incoming Funds • Debit notification |
| Trade Alerts | • Letter of Credit issued, amended or cancelled • Inward Bills notification upon bill arrival, payment reminders and bill settlements • Outward Bills collection notifications upon unaccepted/unpaid bills and when your disposal instruction has been processed • Letter of Credit Advising notification • Export document handling and proceeds are credited • Import and export trade financing notification upon approval, payment reminders, repricing* and bill settlements *Not applicable for Islamic transactions • Shipping Guarantee notification when it has been issued or returned to the Bank • Receive notification when your Banker’s Guarantee has been issued or when a BG claim is received • Bankers Acceptance notification upon approval, payment reminders and bill settlements |
| Financial Supply Chain Management (FSCM) Alerts | • Account Receivable Purchase - Receive notifications on your successful document uploads, receivable purchase request approval, payment reminders, payments received. • Distributor Finance (Post-shipment) - Receive notifications on your successful document uploads, pending invoice acceptance, financing request approval, extension request approval, payment reminders, and bill settlements. • Supplier Finance (Post-shipment) - Receive notifications on your successful document uploads, buyer acceptance status, financing request approval, payment reminders and bill settlements. • Supplier Finance (Pre-shipment) - Receive notifications on your successful document uploads, buyer amendment to POs, financing request approval, extension and loan amendment request approval, payment reminders and bill settlements. |
| Subscription Type |
| Cash Alerts |
| Trade Alerts |
| Financial Supply Chain Management (FSCM) Alerts |
Frequently asked questions
Why should I sign up for alerts?
Alerts let you be updated anytime, anywhere. They can be especially useful when you are waiting for certain cash or trade activity to carry out your business.
You can customise what alerts to receive, or how they are sent. Full details will be in the application form when you apply.
Are digital alerts safe?
Yes, this is a safe and secure service. All notifications will have the account number masked to keep it private.
Should I subscribe using email or SMS?
Choose the service you prefer.
We recommend starting with email alerts as they are free and non-disruptive. You can always sign up for SMS alerts in the future.
I have several UOB business accounts. Can I subscribe to alerts for all of them?
Yes, you can. Please note that prevailing charges for SMS alerts apply on a per account basis.
Is there any limit to the number of email addresses or mobile numbers used?
No, you can add as many recipients as you want. Please note that prevailing SMS charges apply on a per mobile number basis as well.
Are there any additional charges?
No. However, additional charges may be incurred from your mobile service provider when you access emails or receive SMS while overseas.
When will I start receiving alerts?
Your subscription will be activated within 5 business days once all duly completed documents have been received.
Additional information
For existing subscribers, please find the maintenance forms here
For online fraud reporting
If you believe that your banking information is compromised or that there has been an unauthorised breach or transaction on your account, you should notify the Bank immediately.
Please ensure these information are provided:
- Customer name
- Affected account number
- Date & time of the disputed transaction
- Amount of the disputed transaction
- Police report (if relevant)
- Reason(s) why you believe that it is a disputed transaction
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