News & Announcements

Making financial decisions during Covid-19 can be challenging. If you're struggling with your loan/financing repayments, help is available. This guide can assist you in making an informed decision following the recent moratorium announcement.

#FinancialEducationNetwork #FEN #LoanRepayment #Moratorium

Please click here for guide.

Effective from 1st January 2020 until 31st December 2021, our interchange fee rates will be maintained as follows:

Type of Card Transaction Interchange Fee Rate
Malaysian-issued Credit Card (Visa/MasterCard) 0.675 % of the value of the transaction
Domestic brand Debit Card (MyDebit) 0.14% of the value of the transaction; or
0.50 sen + 0.01% of the value of the transaction, (whichever is lower)
Malaysian-issued Union-Pay International Card / American Express Card 0.575% of the value of the transaction

We are pleased to inform that our UOB Shah Alam Branch will be relocated to Bandar Bukit Tinggi on Monday, 3rd May 2021.

We trust you will enjoy better facilities and comfort at our new premises located at:

UOB Bandar Bukit Tinggi Branch
32A, Lorong Batu Nilam 4B,
Bandar Bukit Tinggi,
41200 Klang,
Selangor.

Our last day of banking operations at Wisma SunwayMas will be on Friday, 30th April 2021.

If you need any assistance, please contact UOB Contact Center at +6 03-26128121.

Thank you for your patronage and continuous support.

Kindly be informed that we have revised our Trade application forms & its Terms & Conditions.

You may download a copy via the links provided in table below.

Effective 1st April 2021, we will only accept the revised application forms for trade applications.

Forms / Security Documents Link
Conventional forms https://www.uob.com.my/business/forms.page
Conventional security documents https://www.uob.com.my/securitydoc/securitydoc.html
Islamic forms https://www.uob.com.my/islamic/forms.page
Islamic security documents https://www.uob.com.my/securitydoc/securitydoc_i.html

To ensure the safety of our colleagues and customers, the branch is temporarily closed from 31 December 2020 to 17 January 2021.  However, the branch’s self-service banking facilities are still available between 6 AM to 10 PM daily.

You may also log on to Personal Internet Banking and Business Internet Banking Plus at www.uob.com.my or use the UOB Mighty app to perform your online transactions.

If you require over-the-counter services, kindly proceed to any other branches convenient to you.

We apologise for any inconvenience caused and we thank you for your understanding. #UnitedforYou

Dear Valued Customers,

Due to service impacts related to COVID-19, POS Malaysia is temporarily suspending outbound international mail services to all international destinations except Singapore from 3 August 2020 until further notice. As a result, you may experience a delay in receiving your Statement of Account/Advices/Notices.

If you have registered for our UOB Business Internet Banking Plus (BIBPlus) service, we encourage you to view your account information and/or transaction details via BIBPlus.

Please email us at uobcustomerservice@uob.com.my if you require further assistance on this matter.

We regret any inconvenience caused and thank you for your continued support.

The Standard Terms and Conditions Governing Banking Facilities have been revised and it will take effect on 6 November 2020.

Conventional (here)

Islamic Banking (here)

Summary of changes (here)

Please be informed that, housing loan related enquiries via Phone Banking will be discontinued effective 22 Sep 2020.


You may logon to UOB Personal Internet Banking / UOB Mighty to view housing loan related enquiries.

We wish to inform that as part of our branch network strategic plan, a new location for UOB Medan Pasar branch is being explored to serve you better. This plan would be carried out tentatively in the second half of 2021. We will provide more details nearer to the date. 

Pending the finalization of the above, you may continue to conduct your banking transactions seamlessly at our Medan Pasar branch or at our alternative channels as follows: 

  1. Our network of the remaining 44 UOB branches nationwide. Please click here to find the location of your nearest branch.

  2. Our self-service terminals at all our branches are available from 6am to 12mn, 7 days a week for your convenience.

  3. If you are a registered user, you may also use our internet banking services and / or mobile banking services or

  4. Alternatively, you may sign up our internet banking services and / or mobile banking services to manage your finances anywhere, anytime.

Please contact any of our operations staff at Medan Pasar branch at 03-2772 8000, or through our Contact Centre at 03-2612 8121 latest by 16 October 2020 if you have any concerns or queries to the above proposal. 

Thank you for banking with us and we look forward to your continuous support.

Please be informed that effective 15 July 2020, these revised rates shall apply.


Lending Rates

Month / Bulan Interest/Profit Rates (% p.a.) / Kadar Faedah/Keuntungan (% setahun)
1 1.45
2 1.50
3 1.55
4 1.65
5 1.65
6 1.65
7 1.75
8 1.75
9 1.75
10 1.75
11 1.75
12 1.75
13 to 23 1.85
24 to 47 1.95
48 to 59 2.05
60 2.15


Protected by PIDM up to RM250,000 for each depositor.

 

Please be informed that effective 1 June 2020, new rates shall apply for UOB BizCA+ and UOB BizMax.

Please be informed that the bill payment services via Phone Banking will be discontinued effective 1st April 2020.
To pay your bills, please use JomPAY, DuitNow or Payments Services options on UOB Personal Internet Banking or UOB Mighty

Please find the summary of changes in the Standard Terms and Conditions Governing Islamic Financing Facilities for ease of reference:

  1. Amendment to Clause 1.2;
  2. Amendment to Clause 1.6;
  3. Insertion of new Clause 2.4;
  4. Amendment to Clause 2.5;
  5. Amendment to Clause 5.2 (Takaful/Insurance);
  6. Amendment to Clause 8 (Prepayment);
  7. Amendment to Clause 10 (Profit/Commission/Fees/Charges (Where Applicable));
  8. Amendment to Clause 14 (Security Margin);
  9. Amendment to Clause 15.1 (Events of Default);
  10. Amendment to Clause 19 (Taxes, Duties, or Levies);
  11. Amendment to Clause 21.4 (Right of Set-Off);
  12. Amendment to Clause 35.6 (Notices);
  13. Amendment to Clause 37.1 (Agent For Service of Legal Process);
  14. Amendment to Clause 43 (Legal and Shariah Advice); and
  15. Amendment to Clause 46 (Definitions and Interpretation).

 

Please click here for a copy of the revised Standard Terms and Conditions Governing Banking Facilities.

Effective 1st January 2018, our revised interchange fee rates are as follows:

Type of Card Transaction Interchange Fee Rate
Malaysian-issued Credit Cards (Visa/MasterCard) 0.931% of the value of the transaction
Domestic Debit Card /Prepaid Card
(remain unchanged, same as Year 2017)
  • 0.15% of the value of the transaction; or
  • 0.50 sen + 0.01% of the value of the transaction, (whichever is lower)
Malaysian- issued International Debit / Prepaid Card
(remain unchanged, same as Year 2017)
  • 0.21% of the value of the transaction; or
  • 0.70 sen + 0.01% of the value of the transaction, (whichever is lower)
Malaysian-issued Union-Pay International Card / American Express Card 0.831% of the value of the transaction