We wish to inform that as part of our branch network strategic plan, a new location for UOB Durian Tunggal branch is being explored to serve you better. This plan would be carried out tentatively in the second half of 2025. We will provide more details nearer to the date.
Pending the finalization of the above, you may continue to conduct your banking transactions seamlessly at our Durian Tunggal branch or at our alternative channels as follows:
- Our network of the remaining 54 UOB branches nationwide. Please click here to find the location of your nearest branch.
- Our self-service terminals at all our branches are available from 6am to 12mn, 7 days a week for your convenience.
- If you are a registered user, you may also use our internet banking services and / or mobile banking services or
- Alternatively, you may sign up our internet banking services and / or mobile banking services to manage your finances anywhere, anytime.
Please contact any of our operations staff at Kota Laksamana branch at 06-275 1331, or through our Contact Centre at 07-2881 121 latest by 25 November 2024 if you have any concerns or queries to the above proposal.
Thank you for banking with us and we look forward to your continuous support.
We are pleased to inform that our UOB Kulai Branch will be relocated to Vervocity, Kulai on Monday, 13 Jan 2025. We trust you will enjoy better facilities and comfort at our new premise located at:
UOB Kulai Branch
No 245, Jalan Kiambang 10
Vervocity, Indahpura
81000 Kulai, Johor
Our last day of banking operations at UOB Kulai branch, Jalan Raya Kulai Besar, will be on Friday, 10 Jan 2025.
To facilitate the relocation exercise, our self-service banking terminals will not be available from 10 Jan to 12 Jan 2025.
Thank you for your patronage and continuous support.
In order to ensure our Standard Terms Governing Foreign Exchange (STGFX) is in line with the current market practice, we have revised and update our existing STGFX, for all Foreign Exchange transactions with our Bank.
This amended STGFX shall be effective and shall bind all existing and future Foreign Exchange transactions.
Please click here for the updated STGFX.
For and on behalf of
Legal Documentation
Global Markets
Dear Customers,
This is to inform that we had received request from Bank Negara Malaysia (BNM) to inform all resident companies who fulfil the two criteria below (“Resident Companies”) to submit monthly report on Inter-company Account transactions (“Statement IA”) to Jabatan Pengurusan Data dan Statistik, Bank Negara Malaysia (“BNM”) for statistical compilation purpose.
- annual gross export value of RM50 million and above in goods or services (based on the latest calendar year); and
- netting arrangement with non-resident counterpart.
Statement IA is an account maintained by a resident company in Malaysia with any non-resident company, whether related or non-related, to record all payables and receivables in foreign currency vis-à-vis the non-resident company and settlements on the balances of the account arising from the offsetting of payables against receivables.
Resident Company that fulfills both criteria above is required to contact the Cash BOP Reporting team via e-mail at cashbop@bnm.gov.my to initiate the submission of Statement IA through BNM’s External Sector Statistics Portal.
Thank you
Please be informed that we had recently revised and amended our Privacy Notice and the Privacy Notice (PDPA-PN-005/23) will be effective on 29 December 2023 (refer below).
Our complete and detailed privacy notice is also available by request from our branches and/or via our website www.uob.com.my.
For the updated terms and conditions, please click the following links:
Dear Valued Merchants / Business Partners,
Please be informed that with effect from 1 July 2023, the UOB Authorisation Center telephone number will be changed to 603-2638 8200.
There is no change for the below Merchant Services contact information, which was published earlier.
| Contact | Telephone No. / Email |
| Merchant General Enquiries |
|
| Merchant Payment related | Email to Payment Processing Unit at ppu@uob.com.my |
| Fault Call Support / Paper Rolls Request | Refer to POS Terminal Vendor’s Helpdesk |
Should you have any enquiries, please contact your respective Merchant Account Manager.
Thank you.
In order to ensure our Terms and Conditions governing Gold Investment Account (TCGIA) is in line with the current market practice, we have revised and updated our existing TCGIA for all Gold Investment Account transactions with our Bank.
This amended TCGIA will be effective on 22 May 2023 and shall bind all existing and future Gold Investment Account transactions.
Please click here for the updated TCGIA.
For and on behalf of
Business Assurance and Legal Documentation
Global Markets
Please be informed that the Deposits interest / profit rates for Fixed Deposit / Islamic Fixed Deposit-i / FD Plus / FD Plus-i will be revised respectively to the following:
| Month / Bulan | Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) | Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun) |
| 1 | 2.25 | 2.40 |
| 2 | 2.30 | 2.45 |
| 3 | 2.35 | 2.50 |
| 4 | 2.45 | 2.60 |
| 5 | 2.45 | 2.60 |
| 6 | 2.45 | 2.60 |
| 7 | 2.55 | 2.70 |
| 8 | 2.55 | 2.70 |
| 9 | 2.55 | 2.70 |
| 10 | 2.55 | 2.70 |
| 11 | 2.55 | 2.70 |
| 12 | 2.55 | 2.70 |
| 13 to 23 | 2.65 | 2.80 |
| 24 to 47 | 2.75 | 2.90 |
| 48 to 59 | 2.85 | 3.00 |
| 60 | 2.95 | 3.10 |
Note: For Non-Individuals, Fixed Deposit / Islamic Fixed Deposit-i revised interest/profit rates shall only be applicable for Month 1 to Month 12.
Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.
Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.
We are pleased to inform that our UOB Plaza Mahkota Branch will be relocated to Taman Kota Laksamana Jaya on Tuesday, 6 June 2023. We trust you will enjoy better facilities and comfort at our new premise located at:
UOB Kota Laksamana Branch:
No 24, Jalan KLJ4,
Taman Kota Laksamana Jaya,
75200 Melaka.
Our last day of banking operations at UOB Plaza Mahkota branch, Jalan PM5, will be on Friday, 2 June 2023.
To facilitate the relocation exercise, our self-service banking terminals will not be available from 2 June to 5 June 2023.
Thank you for your patronage and continuous support.
The Business Internet Banking Service Agreement – Country Addendum has been revised and it will take effect on 31 March 2023.
Please click here for a copy of the revised Business Internet Banking Service Agreement – Country Addendum.
Summary of changes:
- Added Clause 14A – Trade Transactions
- Amended Clause 3. (V) 4.13 a) “BIBPlus” to “BIB”
For the updated terms and conditions, please click here.
Dear Valued Merchants / Business Partners,
Please be informed that with immediate effect, the Merchant Helpdesk telephone number (03-7787 7218) and fax number (03-7784 4967) are no longer in service. We have updated our Merchant Services contact information below to serve you better.
| Contact | Telephone No. / E-mail |
| Merchant General Enquiries |
|
| Merchant Payment related | Email to Payment Processing Unit at ppu@uob.com.my |
| UOB Authorizer | 03-7784 6051 (24 hours) |
| Fault Call Support / Paper Rolls Request | Refer to POS Terminal Vendor’s Helpdesk |
Should you have any enquiries, please contact your respective Merchant Account Manager. Thank you.
Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:
| Month / Bulan | Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) | Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun) |
| 1 | 2.10 | 2.25 |
| 2 | 2.15 | 2.30 |
| 3 | 2.20 | 2.35 |
| 4 | 2.30 | 2.45 |
| 5 | 2.30 | 2.45 |
| 6 | 2.30 | 2.45 |
| 7 | 2.40 | 2.55 |
| 8 | 2.40 | 2.55 |
| 9 | 2.40 | 2.55 |
| 10 | 2.40 | 2.55 |
| 11 | 2.40 | 2.55 |
| 12 | 2.40 | 2.55 |
| 13 to 23 | 2.50 | 2.65 |
| 24 to 47 | 2.60 | 2.75 |
| 48 to 59 | 2.70 | 2.85 |
| 60 | 2.80 | 2.95 |
Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.
Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.
UOB Malaysia lending rates and financing rates would be as follow:-
| Lending Rates | ||
| Base Rate (BR) | 3.61% p.a. | Effective 7th November 2022 |
| Base Lending Rate (BLR) | 6.57% p.a. | Effective 7th November 2022 |
| *Standardised Base Rate (SBR) | 2.75% p.a. | Effective 7th November 2022 |
| Financing Rates | ||
| Islamic Base Rate (IBR) | 3.61% p.a. | Effective 7th November 2022 |
| Islamic Base Financing Rate (BFR) | 6.57% p.a. | Effective 7th November 2022 |
| *Standardised Islamic Base Rate (SIBR) | 2.75% p.a. | Effective 7th November 2022 |
For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.36% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.
*Note:
- Standardised Base Rate/Standardised Islamic Base Rate = Overnight Policy Rate (OPR)
- Base Rate (BR)/Islamic Base Rate (IBR) and Base Lending Rate (BLR)/Base Financing Rate (BFR) will continue to be applied to the existing retail loans/financing facilities which were priced against BR/IBR and BLR/BFR respectively
Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)
Notes:
- The SBR/SIBR was introduced on 1st August 2022. The dotted line in the graph and the grey numbers in the table shows the historical series of OPR, which is the benchmark rate of the SBR/SIBR
- Indicative effective lending/financing rate (IELR/IEFR) refers to the indicative annual effective lending/financing rate for a standard 30-year housing loan/home financing product with financing amount of RM350,000 and has no lock-in period
Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.
Thank you.
We are pleased to inform that our UOB Kuala Lumpur Main Branch will be relocated to UOB Plaza 1 on Tuesday, 3 Jan 2023. We trust you will enjoy better facilities and comfort at our new premise located at:
UOB Kuala Lumpur Main Branch
Ground Floor,
UOB Plaza 1,
7 Jalan Raja Laut,
50350 Kuala Lumpur.
Our last day of banking operations at UOB Kuala Lumpur Main branch at Menara UOB will be on Friday, 30 Dec 2022. To facilitate the relocation exercise, our self-service banking terminals will not be operational from 30 Dec to 2 Jan 2023.
Thank you for your patronage and continuous support.
UOB Malaysia lending rates and financing rates would be as follow:-
| Lending Rates | ||
| Base Rate (BR) | 3.36% p.a. | Effective 12th September 2022 |
| Base Lending Rate (BLR) | 6.32% p.a. | Effective 12th September 2022 |
| *Standardised Base Rate (SBR) | 2.50% p.a. | Effective 12th September 2022 |
| Financing Rates | ||
| Islamic Base Rate (IBR) | 3.36% p.a. | Effective 12th September 2022 |
| Islamic Base Financing Rate (BFR) | 6.32% p.a. | Effective 12th September 2022 |
| *Standardised Islamic Base Rate (SIBR) | 2.50% p.a. | Effective 12th September 2022 |
For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.11% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.
*Note:
- Standardised Base Rate/ Standardised Islamic Base Rate = Overnight Policy Rate (OPR)
- Base Rate (BR)/Islamic Base Rate (IBR) and Base Lending Rate (BLR)/ Base Financing Rate (BFR) will continue to be applied to the existing retail loans/ financing facilities which were priced against BR/IBR and BLR/ BFR respectively.
Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)
Notes:
- The SBR/SIBR was introduced on 1st August 2022. The dotted line in the graph and the grey numbers in the table shows the historical series of OPR, which is the benchmark rate of the SBR/SIBR.
- Indicative effective lending/financing rate (IELR/ IEFR) refers to the indicative annual effective lending/financing rate for a standard 30-year housing loan/home financing product with financing amount of RM350,000 and has no lock-in period.
Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.
Thank you.
Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:
| Month / Bulan | Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) | Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun) |
| 1 | 1.70 | 1.95 |
| 2 | 1.75 | 2.00 |
| 3 | 1.80 | 2.05 |
| 4 | 1.90 | 2.15 |
| 5 | 1.90 | 2.15 |
| 6 | 1.90 | 2.15 |
| 7 | 2.00 | 2.25 |
| 8 | 2.00 | 2.25 |
| 9 | 2.00 | 2.25 |
| 10 | 2.00 | 2.25 |
| 11 | 2.00 | 2.25 |
| 12 | 2.00 | 2.25 |
| 13 to 23 | 2.10 | 2.35 |
| 24 to 47 | 2.20 | 2.45 |
| 48 to 59 | 2.30 | 2.55 |
| 60 | 2.40 | 2.65 |
Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.
Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.
Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:
| Month / Bulan | Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) | Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun) |
| 1 | 1.70 | 1.95 |
| 2 | 1.75 | 2.00 |
| 3 | 1.80 | 2.05 |
| 4 | 1.90 | 2.15 |
| 5 | 1.90 | 2.15 |
| 6 | 1.90 | 2.15 |
| 7 | 2.00 | 2.25 |
| 8 | 2.00 | 2.25 |
| 9 | 2.00 | 2.25 |
| 10 | 2.00 | 2.25 |
| 11 | 2.00 | 2.25 |
| 12 | 2.00 | 2.25 |
| 13 to 23 | 2.10 | 2.35 |
| 24 to 47 | 2.20 | 2.45 |
| 48 to 59 | 2.30 | 2.55 |
| 60 | 2.40 | 2.65 |
Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.
Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.
Effective 8th July 2022, UOB Malaysia lending rates and financing rates would be revised as follow:-
| Lending Rates | |
| Base Rate | 3.11% p.a. |
| Base Lending Rate | 6.07% p.a. |
| Financing Rates | |
| Islamic Base Rate | 3.11% p.a. |
| Islamic Base Financing Rate | 6.07% p.a. |
For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 3.86% (BR+0.75%). This package is subject to change from time to time.
Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.
Click here for UOBM Base Rate FAQ.
Thank you.
Please be informed that the Cheque Writer Service shall be terminated with effect from 1 August 2022 (“Effective Date”).
Starting from the Effective Date, the Bank will cease providing the software support and we will no longer accept re-order of pre-printed cheques. You are not required to return all software, equipment, materials and other software supplied by the Bank and you may destroy any copies in your possession.
As an alternative to the Cheque Writer Service, you can perform numerous types of e-payment transactions using UOB Infinity. Log in to UOB Infinity using your existing BIBPlus Group ID, User ID and Password.
For more information, please refer to the Frequently Asked Questions page that we have created for you at uob.my/cwsfaq.
For assistance, please refer to your Relationship Manager or email uobcustomerservice@uob.com.my or contact UOB Contact Centre at:
| Kuala Lumpur | +603 26128 121 |
| Penang | +604 2401 121 |
| Johor Bahru | +607 2881 121 |
| Kuching | +6082 287 121 |
| Kota Kinabalu | +6088 477 121 |
Please be informed that Bulk Issuance of Cashier’s Order (BICOS) and Bulk Commercial Cheque Issuance Service (BCCIS) via BIBPlus, UOB Infinity and File Transfer Service will be discontinued with effect from 1 August 2022. As such, all scheduled transactions for them will no longer be processed effective 1 August 2022.
As an alternative to BICOS and BCCIS, you can perform numerous types of e-payment transactions using UOB Infinity. Log in to UOB Infinity using your existing BIBPlus Group ID, User ID and Password.
For the updated Cash Management Bulk Services Terms & Conditions (effective 1 August 2022), click here.
For more information or assistance, refer to your Relationship Manager or email us at uobcustomerservice@UOB.com.my or contact our UOB Contact Centre at:
Kuala Lumpur +6 03 - 26128 121
Pulau Pinang +6 04 - 2401 121
Johor Bahru +6 07 - 2881 121
Kuching +6 082 - 287 121
Kota Kinabalu +6 088 - 477 121
For the updated terms and conditions, please click here.
Please be informed that effective 1 June 2022, 2022 Savings Account Bonus Campaign Terms and Conditions will be updated accordingly.
Please click here for the revised Terms and Conditions.
Please be informed that effective 1 June 2022, Privilege Account Step-Up Interest Campaign Terms and Conditions will be updated accordingly.
Please click here for the revised Terms and Conditions.
Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:
| Month / Bulan | Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) | Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun) |
| 1 | 1.45 | 1.70 |
| 2 | 1.50 | 1.75 |
| 3 | 1.55 | 1.80 |
| 4 | 1.65 | 1.90 |
| 5 | 1.65 | 1.90 |
| 6 | 1.65 | 1.90 |
| 7 | 1.75 | 2.00 |
| 8 | 1.75 | 2.00 |
| 9 | 1.75 | 2.00 |
| 10 | 1.75 | 2.00 |
| 11 | 1.75 | 2.00 |
| 12 | 1.75 | 2.00 |
| 13 to 23 | 1.85 | 2.10 |
| 24 to 47 | 1.95 | 2.20 |
| 48 to 59 | 2.05 | 2.30 |
| 60 | 2.15 | 2.40 |
Deposit products are protected by PIDM up to RM250,000 for each depositor.
Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit.
Effective 20th May 2022, UOB Malaysia lending rates and financing rates would be revised as follow:-
| Lending Rates | |
| Base Rate | 2.86% p.a. |
| Base Lending Rate | 5.82% p.a. |
| Financing Rates | |
| Islamic Base Rate | 2.86% p.a. |
| Islamic Base Financing Rate | 5.82% p.a. |
For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 3.61% (BR+0.75%). This package is subject to change from time to time.
Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.
Thank you.
For the updated terms and conditions, please click the links below:
In order to ensure our Standard Terms Governing Foreign Exchange (STGFX) is in line with the current market practice, we have revised and update our existing STGFX, for all Foreign Exchange transactions with our Bank.
This amended STGFX shall be effective and shall bind all existing and future Foreign Exchange transactions.
Please click here for the updated STGFX.
For and on behalf of
Business Assurance and Legal Documentation
Global Markets
For the updated service agreement, please click here.
We are pleased to inform that our UOB Medan Pasar Branch will be relocated to Sri Petaling on Tuesday, 7 June 2022. We trust you will enjoy better facilities and comfort at our new premise located at:
UOB Sri Petaling Branch
No 1, Jalan Radin Bagus 6,
Bandar Baru Sri Petaling,
57000 Kuala Lumpur.
Our last day of banking operations at UOB Medan Pasar branch will be on Friday, 3 June 2022. To facilitate the relocation exercise, our self-service banking terminals will not be operational from 3 June to 6 June 2022.
Thank you for your patronage and continuous support.
For the updated terms and conditions, please click the links below:
Dear Valued Customers,
Please be informed that the following UOB Malaysia branches are closed on 3 February 2022 in replacement of the Federal Territory Day that coincides with the first day of the Lunar New Year. These branches are:
- KL Main, Jalan Raja Laut
- Jalan Medan Pasar
- Jalan Imbi
- Jalan Pudu
- Bangsar
- Kepong
If you require over-the-counter services, you may proceed to the nearest branch convenient to you. Our self-service banking facilities are still available between 6:00am to 10:00pm daily.
We encourage our customers to continue using our digital banking services, including UOB Personal Internet Banking, UOB Business Internet Banking Plus and the UOB Mighty mobile app. #UnitedForYou
Please click here for the latest terms and conditions.
Please be informed that effective 1 January 2022, these services will no longer be available via BIBPlus:
1. Bill Payment
2. Single Cashier’s Order Issuance
3. Loan Repayment
4. Term Deposit (Fixed Deposit) withdrawal and update
As such, all standing instructions and scheduled transactions via BIBPlus on the above will no longer be processed effective 1 January 2022.
Therefore, to ensure you can continue to perform your transactions seamlessly, below are alternative methods you can start to use.
| Services | How to perform the transaction? |
| Bill Payment | JomPAY via BIBPlus Pay your bills with JomPAY. You can find your billers’ JomPAY biller code here. |
| Single Cashier’s Order issuance | BIBPlus e-Payment Replace Cashier’s Order with e-payment, e.g. DuitNow, Interbank GIRO (IBG) or RENTAS. You can also select the Bulk Cashier’s Order module. For this, you would need to create a new template in BIBPlus. For guides on how to perform these transactions, click here. |
| Loan Repayment | Loan Repayment Standing Instruction Sign up for loan repayment standing instruction by completing this form and submitting to your nearest UOB Branch. You can also make loan repayments at your nearest UOB Branch via Over-the-counter payment or Self-Service Terminals. |
| Term Deposit (Fixed Deposit) withdrawal and update | Over-the-Counter You can perform this transaction over-the-counter at your nearest UOB Branch. |
For more information or assistance, refer to your Relationship Manager or email us at uobcustomerservice@UOB.com.my or contact our UOB Contact Centre at:
Kuala Lumpur +6 03 - 26128 121
Pulau Pinang +6 04 - 2401 121
Johor Bahru +6 07 - 2881 121
Kuching +6 082 - 287 121
Kota Kinabalu +6 088 - 477 121
Bank Negara Malaysia’s LIBOR transition signposts requires UOB Malaysia to cease new issuance of LIBOR referencing contracts by 31 December 2021. On 22 October 2021, BNM published an e-brochure that emphasises the urgency for bank customers to be prepared for the transition from LIBOR to RFRs.
Please download the brochure for more information.
Making financial decisions during Covid-19 can be challenging. If you're struggling with your loan/financing repayments, help is available. This guide can assist you in making an informed decision following the recent moratorium announcement.
#FinancialEducationNetwork #FEN #LoanRepayment #Moratorium
Please click here for guide.
Effective from 1st January 2020 until 31st December 2021, our interchange fee rates will be maintained as follows:
| Type of Card Transaction | Interchange Fee Rate |
| Malaysian-issued Credit Card (Visa/MasterCard) | 0.675 % of the value of the transaction |
| Domestic brand Debit Card (MyDebit) | 0.14% of the value of the transaction; or 0.50 sen + 0.01% of the value of the transaction, (whichever is lower) |
| Malaysian-issued Union-Pay International Card / American Express Card | 0.575% of the value of the transaction |
Dear Valued Customers,
Due to service impacts related to COVID-19, POS Malaysia is temporarily suspending outbound international mail services to all international destinations except Singapore from 3 August 2020 until further notice. As a result, you may experience a delay in receiving your Statement of Account/Advices/Notices.
If you have registered for our UOB Business Internet Banking Plus (BIBPlus) service, we encourage you to view your account information and/or transaction details via BIBPlus.
Please email us at uobcustomerservice@uob.com.my if you require further assistance on this matter.
We regret any inconvenience caused and thank you for your continued support.
Please find the summary of changes in the Standard Terms and Conditions Governing Islamic Financing Facilities for ease of reference:
- Amendment to Clause 1.2;
- Amendment to Clause 1.6;
- Insertion of new Clause 2.4;
- Amendment to Clause 2.5;
- Amendment to Clause 5.2 (Takaful/Insurance);
- Amendment to Clause 8 (Prepayment);
- Amendment to Clause 10 (Profit/Commission/Fees/Charges (Where Applicable));
- Amendment to Clause 14 (Security Margin);
- Amendment to Clause 15.1 (Events of Default);
- Amendment to Clause 19 (Taxes, Duties, or Levies);
- Amendment to Clause 21.4 (Right of Set-Off);
- Amendment to Clause 35.6 (Notices);
- Amendment to Clause 37.1 (Agent For Service of Legal Process);
- Amendment to Clause 43 (Legal and Shariah Advice); and
- Amendment to Clause 46 (Definitions and Interpretation).
Please click here for a copy of the revised Standard Terms and Conditions Governing Banking Facilities.
Effective 1st January 2018, our revised interchange fee rates are as follows:
| Type of Card Transaction | Interchange Fee Rate |
| Malaysian-issued Credit Cards (Visa/MasterCard) | 0.931% of the value of the transaction |
| Domestic Debit Card /Prepaid Card (remain unchanged, same as Year 2017) |
|
| Malaysian- issued International Debit / Prepaid Card (remain unchanged, same as Year 2017) |
|
| Malaysian-issued Union-Pay International Card / American Express Card | 0.831% of the value of the transaction |