News & Announcements

Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:

Month / Bulan Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun)
1 1.45 1.70
2 1.50 1.75
3 1.55 1.80
4 1.65 1.90
5 1.65 1.90
6 1.65 1.90
7 1.75 2.00
8 1.75 2.00
9 1.75 2.00
10 1.75 2.00
11 1.75 2.00
12 1.75 2.00
13 to 23 1.85 2.10
24 to 47 1.95 2.20
48 to 59 2.05 2.30
60 2.15 2.40

Deposit products are protected by PIDM up to RM250,000 for each depositor.

Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit.

Effective 20th May 2022, UOB Malaysia lending rates and financing rates would be revised as follow:-

Lending Rates
Base Rate 2.86% p.a.
Base Lending Rate 5.82% p.a.
Financing Rates
Islamic Base Rate 2.86% p.a.
Islamic Base Financing Rate 5.82% p.a.

For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 3.61% (BR+0.75%). This package is subject to change from time to time.

Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.

Thank you.

In order to ensure our Standard Terms Governing Foreign Exchange (STGFX) is in line with the current market practice, we have revised and update our existing STGFX, for all Foreign Exchange transactions with our Bank. 

This amended STGFX shall be effective and shall bind all existing and future Foreign Exchange transactions.

Please click here for the updated STGFX.

For and on behalf of
Business Assurance and Legal Documentation
Global Markets

We are pleased to inform that our UOB Medan Pasar Branch will be relocated to Sri Petaling on Tuesday, 7 June 2022. We trust you will enjoy better facilities and comfort at our new premise located at:

UOB Sri Petaling Branch
No 1, Jalan Radin Bagus 6,
Bandar Baru Sri Petaling,
57000 Kuala Lumpur.

Our last day of banking operations at UOB Medan Pasar branch will be on Friday, 3 June 2022. To facilitate the relocation exercise, our self-service banking terminals will not be operational from 3 June to 6 June 2022.

Thank you for your patronage and continuous support.

Dear Valued Customers,

Please be informed that the following UOB Malaysia branches are closed on 3 February 2022 in replacement of the Federal Territory Day that coincides with the first day of the Lunar New Year. These branches are:

  • KL Main, Jalan Raja Laut
  • Jalan Medan Pasar
  • Jalan Imbi
  • Jalan Pudu
  • Bangsar
  • Kepong

If you require over-the-counter services, you may proceed to the nearest branch convenient to you. Our self-service banking facilities are still available between 6:00am to 10:00pm daily. 

We encourage our customers to continue using our digital banking services, including UOB Personal Internet Banking, UOB Business Internet Banking Plus and the UOB Mighty mobile app. #UnitedForYou

Please be informed that effective 1 January 2022, these services will no longer be available via BIBPlus:

1. Bill Payment
2. Single Cashier’s Order Issuance
3. Loan Repayment
4. Term Deposit (Fixed Deposit) withdrawal and update

As such, all standing instructions and scheduled transactions via BIBPlus on the above will no longer be processed effective 1 January 2022.

Therefore, to ensure you can continue to perform your transactions seamlessly, below are alternative methods you can start to use.

Services How to perform the transaction?
Bill Payment JomPAY via BIBPlus
Pay your bills with JomPAY. You can find your billers’ JomPAY biller code here.
Single Cashier’s Order issuance BIBPlus e-Payment
Replace Cashier’s Order with e-payment, e.g. DuitNow, Interbank GIRO (IBG) or RENTAS. You can also select the Bulk Cashier’s Order module. For this, you would need to create a new template in BIBPlus.

For guides on how to perform these transactions, click here.
Loan Repayment Loan Repayment Standing Instruction
Sign up for loan repayment standing instruction by completing this form and submitting to your nearest UOB Branch.

You can also make loan repayments at your nearest UOB Branch via Over-the-counter payment or Self-Service Terminals.
Term Deposit (Fixed Deposit) withdrawal and update Over-the-Counter
You can perform this transaction over-the-counter at your nearest UOB Branch.

For more information or assistance, refer to your Relationship Manager or email us at uobcustomerservice@UOB.com.my or contact our UOB Contact Centre at:

Kuala Lumpur +6 03 - 26128 121
Pulau Pinang +6 04 - 2401 121
Johor Bahru +6 07 - 2881 121
Kuching +6 082 - 287 121
Kota Kinabalu +6 088 - 477 121

Bank Negara Malaysia’s LIBOR transition signposts requires UOB Malaysia to cease new issuance of LIBOR referencing contracts by 31 December 2021. On 22 October 2021, BNM published an e-brochure that emphasises the urgency for bank customers to be prepared for the transition from LIBOR to RFRs. 

Please download the brochure for more information.

Download

Making financial decisions during Covid-19 can be challenging. If you're struggling with your loan/financing repayments, help is available. This guide can assist you in making an informed decision following the recent moratorium announcement.

#FinancialEducationNetwork #FEN #LoanRepayment #Moratorium

Please click here for guide.

Effective from 1st January 2020 until 31st December 2021, our interchange fee rates will be maintained as follows:

Type of Card Transaction Interchange Fee Rate
Malaysian-issued Credit Card (Visa/MasterCard) 0.675 % of the value of the transaction
Domestic brand Debit Card (MyDebit) 0.14% of the value of the transaction; or
0.50 sen + 0.01% of the value of the transaction, (whichever is lower)
Malaysian-issued Union-Pay International Card / American Express Card 0.575% of the value of the transaction

Dear Valued Customers,

Due to service impacts related to COVID-19, POS Malaysia is temporarily suspending outbound international mail services to all international destinations except Singapore from 3 August 2020 until further notice. As a result, you may experience a delay in receiving your Statement of Account/Advices/Notices.

If you have registered for our UOB Business Internet Banking Plus (BIBPlus) service, we encourage you to view your account information and/or transaction details via BIBPlus.

Please email us at uobcustomerservice@uob.com.my if you require further assistance on this matter.

We regret any inconvenience caused and thank you for your continued support.

Please find the summary of changes in the Standard Terms and Conditions Governing Islamic Financing Facilities for ease of reference:

  1. Amendment to Clause 1.2;
  2. Amendment to Clause 1.6;
  3. Insertion of new Clause 2.4;
  4. Amendment to Clause 2.5;
  5. Amendment to Clause 5.2 (Takaful/Insurance);
  6. Amendment to Clause 8 (Prepayment);
  7. Amendment to Clause 10 (Profit/Commission/Fees/Charges (Where Applicable));
  8. Amendment to Clause 14 (Security Margin);
  9. Amendment to Clause 15.1 (Events of Default);
  10. Amendment to Clause 19 (Taxes, Duties, or Levies);
  11. Amendment to Clause 21.4 (Right of Set-Off);
  12. Amendment to Clause 35.6 (Notices);
  13. Amendment to Clause 37.1 (Agent For Service of Legal Process);
  14. Amendment to Clause 43 (Legal and Shariah Advice); and
  15. Amendment to Clause 46 (Definitions and Interpretation).

 

Please click here for a copy of the revised Standard Terms and Conditions Governing Banking Facilities.

Effective 1st January 2018, our revised interchange fee rates are as follows:

Type of Card Transaction Interchange Fee Rate
Malaysian-issued Credit Cards (Visa/MasterCard) 0.931% of the value of the transaction
Domestic Debit Card /Prepaid Card
(remain unchanged, same as Year 2017)
  • 0.15% of the value of the transaction; or
  • 0.50 sen + 0.01% of the value of the transaction, (whichever is lower)
Malaysian- issued International Debit / Prepaid Card
(remain unchanged, same as Year 2017)
  • 0.21% of the value of the transaction; or
  • 0.70 sen + 0.01% of the value of the transaction, (whichever is lower)
Malaysian-issued Union-Pay International Card / American Express Card 0.831% of the value of the transaction