UOB Infinity Guides

New to UOB Infinity?

Getting started
  • How to activate your user ID
  • How to view your account balances
  • How to view your account activities (Statement)
  • How to authorise transaction
UOB Infinity Mobile App
  • Overview of function available on Mobile App
  • Create payments and track payments
  • Authorise payments and more services via My Tasks
  • Share payment confirmation
Infinity Secure (Digital Token)
  • How to register and activate Infinity Secure
  • How to use Infinity Secure
  • How to change Infinity Secure PIN
  • How to manage Infinity Secure's linked profiles
Approval status
  • How to view transaction details
  • How to approve your transaction
  • How to reject your transaction

UOB Infinity User Guides

For Company Administrator

Admin and Services
  • Create/manage user
  • Create/manage Payer/Payee
  • View authorization setup
  • Cheque/notification services
User Management
  • Creation of new user & setup of roles
  • Edit existing user information
  • Edit user roles/functions for existing user
Pre-Approved Payees
  • Create Pre-Approved Payees


Single Payments
  • How to create/save/submit/approve/terminate/approve multiple single transactions
Bulk DuitNow
  • How to assign user account access for bulk DuitNow
  • How to perform bulk DuitNow
Bulk Payments
  • How to create/submit/upload/approve bulk transactions
  • How to retrieve fate files/individual transaction details
  • How to delete uploaded bulk files
Payment to UOB Credit Card Download
EPF Late Payment Charge & Dividend Download
Transferring Funds Between FCY MYR Accounts Download
Uploading Outward Telegraphic Transfer Supporting Documents Download


DuitNow Collections Download
DuitNow QR Merchant Name Update Download
DuitNow QR Multiple Outlets DuitNow QR Codes Creation Download
DuitNow QR Registration & Activation Download
DuitNow QR Transaction Inquiry & Report Download Download
Virtual Account Number (VAN) Quick Guide Download


Merchant ID Linkage Download
Retrieving MT103 Acknowledgement Copy Download
SWIFT gpi Credit Confirmation Report Download
Track Payments – SWIFT gpi Download

UOB Infinity Video Guides

Bulk Payment Services – Authoriser View
Bulk Payment Services - File Upload (Maker) View
Bulk Payment Services - Interbank GIRO  (Maker) View
DuitNow (Authoriser) View
DuitNow (Maker) View
Interbank GIRO (Authoriser) View
Interbank GIRO (Maker) View
RENTAS (Authoriser) View
RENTAS (Maker) View
Telegraphic Transfer (Authoriser) View
Telegraphic Transfer (Maker) View

UOB Infinity Online Training

How to register Download
How to login to the training session Download

Rates & Fees

UOB Infinity rates & fees View

BIBPlus User Guides – Trade

Bank Guarantee Download
Financing Request Download
Identify Outstanding Interest Download
Import Collection Download
Letter of Credit Download
View Advice Download
View Reports Download