UOB Phone Banking

  • phone-bankingphone-banking

    Where there is a phone, there's UOB

UOB Phone Banking, our 24-hour phone banking centre allows you a hassle-free and convenient way to conduct a wide variety of banking transactions, credit card accounts, pay bills, etc from your office, house, public pay phone or mobile phone. It is so convenient - you may call at anytime, from anywhere.

You also have a choice of using the automated banking services via the Interactive Voice Response (IVR) or for those who prefer personal assistance, you may opt to speak to any of our well-trained UOB Customer Service Officers who will assist you in all your banking needs.

Call our UOB Call Centre at:
Kuala Lumpur (6) 03 - 26128 121
Penang (6) 04 - 2401 121
Johor Bahru (6) 07 - 2881 121
Kuching (6) 082 - 082-287 121
Kota Kinabalu (6) 088 - 477 121
Press 1 for English Press 2 for Bahasa

Press 3 for Mandarin


Enter 8-digit Access ID


Enter 7-digit TPIN


Choose the Services Provided

Banking Account-Related Services
  1. Balance Enquiry

  2. Funds Transfer

  3. Fixed Deposit or
    Time Deposit Placement
  4. Cheque-Related Services

  5. Float Enquiry
Credit Card-Related Services
  1. Credit Card Account Enquiry

  2. Card Payment Related Services

  3. Other Cards Services - Redemption of Gifts

for Change TPIN

To speak to our Customer Service Officer



Please be informed that request for cheque book via our Phone Banking IVR service will cease effective 1st Sept 2019.Cheque books can be ordered via alternative channels as follows:

  1. Personal / Business Internet Banking.
    *If you are not a registered user, you may sign up for our internet banking service.

  2. Any UOB branch.

  3. Automated Teller Machine (ATM)
    *Only for individual/personal account


Please click here for the Phone Banking Service English or BM Terms and Conditions or you can obtain it from any of our 45 Branches.

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