News & Announcements

Please be informed that we have added Clause 1(ix) and Clause 4 to provide better clarity on the definition of Posting Date and the tabulation of Minimum Retail Spend requirement for Cash Rebate eligibility.

Terms and Conditions : ENG

Please be informed there is a revision of Clause 3 on the activation process in the Term and Condition, refer HERE for details.

Please be informed that the offer end period for Michelin Exclusive with UOB Cards (Complimentary Travel Essential add-ons) has been revised to 31 March 2024. Kindly refer to the below promo page for details. 

go.UOB.com/mk

In line with industry-wide efforts to combat fraud and scam cases, there are 3 enhanced security features that we have introduced to safeguard your personal details. You may experience any one of these features if our security system detects unusual online transactions or suspicious activities in your account.

• On-screen alerts to review and validate your online banking requests like fund transfers. This is to ensure you are transferring money to the right person.
• Additional authentication via email One-Time Password (OTP) to prevent fraudsters from impersonating you to perform unauthorised transactions.
• Rejection of transaction or log in request if we detect any suspicious online transaction or account activities If you experience this, kindly follow the instructions on your screen and contact UOB 24-Hour Fraud Hotline immediately for assistance.

Click here to find out more.

Terms and Conditions : ENG

Please be informed that the campaign end period for UOB MALAYSIA VISA INFINITE FOREIGN SPEND CAMPAIGN has been extended to 30 June 2024. Kindly refer to the below promo page for the Terms & Conditions.

UOB MALAYSIA VISA INFINITE FOREIGN SPEND CAMPAIGN

With effect from 27 February 2024, the Terms and Conditions Governing Accounts and Services (Conventional Banking) will be revised as follows:

• Clause 47.6.7 Revised/Updated Definition of One Account Eligible Card

Please click on the link below for the revised terms and conditions.

Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM

Please be informed that the UOB Visa/ Mastercard Cardmember Agreement will be revised effective 6 March 2024 as part the Bank’s continuous effort to enhance and improve the delivery of services to our customers. The revision made is generally to provide further clarity to provisions relating to UOB Commercial Card.

Summary of material changes as below:

See below for the existing UOB Visa/ Mastercard Cardmember Agreement and the updated UOB Visa/ Mastercard Cardmember Agreement.

Existing UOB Visa/ Mastercard Cardmember Agreement : uob.my/vmcav0422
Updated UOB Visa/ Mastercard Cardmember Agreement : uob.my/vmcav0524

Thank you.

With effective from 9 February 2024, kindly be informed that Clause 7 in Member-Get-Member by Association – A PVWB Introducer Campaign in Bulk Terms and Conditions will be revised.

Please refer to your Client Acquisition Manager, Client Advisor or Relationship Manager for the revised terms and conditions.

Please be informed that the campaign end period for UOB MALAYSIA PRVI MILES FOREIGN SPEND CAMPAIGN and UOB MALAYSIA PRVI MILES ELITE FOREIGN SPEND CAMPAIGN has been extended to 30 June 2024. Kindly refer to the below promo page for the Terms & Conditions. 

• UOB MALAYSIA PRVI MILES FOREIGN SPEND CAMPAIGN
• UOB MALAYSIA PRVI MILES ELITE FOREIGN SPEND CAMPAIGN

Please be informed that we had recently revised and amended our Privacy Notice and the Privacy Notice (PDPA-PN-005/23) will be effective on 29 December 2023 (refer below).

• the Privacy Notice (PDPA-PN-005/23) ENG
• the Privacy Notice (PDPA-PN-005/23) BM 

Our complete and detailed privacy notice is also available by request from our branches and/or via our website www.uob.com.my.

Please be informed that UOB Personal Internet Banking will not be supported on outdated browsers. We recommend that you use the latest supported web browsers version to ensure that you are protected against potential cyber threats, as an outdated browser is no longer receiving any security updates from the respective web browser providers.

As such, you may need to update your web browser to the latest version for a seamless and uninterrupted banking experience. No action is required if your browser version is already up to date.

To find out more, please click here

Based on our records, we note that the interest free period for some customers who hold a UOB Commercial Card (personal liability) was incorrectly extended by up to 30 days from statement date. This has been rectified and the necessary adjustment has been made. The Bank will continue to honour the 30 days of interest free period until the end of the year (only to customers who received the notification via SMS / eDM / letter), and the updated interest free period will be effective 1 January 2024.

Details of the change:

To ensure a smooth transition and to avoid any inconvenience, kindly ensure the scheduled payment instructions (if any) for the above UOB Commercial Card is updated as soon as possible. Please note that this adjustment is only applicable for Commercial Cards under personal liability and there are no changes to cards under corporate liability.

Clauses related to below section under the UNIRinggit Rewards Programme Terms and Conditions have been revised. 

1. Delivery of Gift(s) under REDEMPTION OF UNIRINGGIT FOR GIFTS

2. REDEMPTION OF UNIRINGGIT FOR CASH BACK 

Click here for the revised terms and conditions.

Kindly be informed that Clause 8 in Better Together Campaign Terms and Conditions will be revised with effective from 1 October 2023. Please refer to promo page for the revised terms and conditions.

Effective 1 October 2023, you will only be able to sign up for your online banking access or reset your username and password at our branches or at our Automated Teller Machines (ATM) after office hours. This is to facilitate verification of your identity to ensure that your banking experience remains safe and secure.

Kindly be informed that the campaign period and mechanics for UOB Onederful Referral Campaign will be ceased with effective from 1 October 2023.

Please be informed that the campaign end period for UOB Malaysia Gr-eight RM88 Welcome Reward Campaign has been revised to 30 September 2023. Kindly refer to the promotional page for detailed revision.

Kindly be informed the Terms and Conditions for 2023 MID-YEAR SPEND & WIN CAMPAIGN, Clause 2(b) has been updated to remove “Private Banking customer of UOB Malaysia” from the non-eligible category.

Please click on the link below for the revised terms and conditions.
ENG

Kindly be informed the Terms and Conditions Governing UOB Malaysia x ZUS Coffee Promotion, Clause 8(b) has been updated in regards to changes in the reward redemption platform and shall be effective from 20 July 2023.

Please click on the links below for the revised terms and conditions.

ENG | BM

Financial scams are continuously evolving and becoming more sophisticated. We have implemented below measures in line with industry’s effort to combat online scams.

UOB Access

UOB Access, previously known as Mighty Secure, is a digital security token used to keep your online banking activity more secure. Effective 26 June 2023, you are required to authenticate your online banking transactions with UOB Access as you will no longer receive SMS One-Time-PIN.

To avoid disruption to your online banking transactions, download the UOB TMRW app today to register and activate UOB Access.

Cooling Off Period

In a bid to tighten security, the duration of Secure Pin Activation is extended to 12 hours.

Kill Switch

This is a self-service security feature that allows you to disable your digital access on the Personal Internet Banking and UOB TMRW app instantly. If you suspect that you have been scammed, call UOB Malaysia’s 24/7 Fraud Reporting Hotline +60326128100 and follow the instructions provided to use the Kill Switch.

Compatibility with Secure Operating System

UOB TMRW app requires iOS 13.0 and Android OS 10.0 and above to ensure that you get the latest reinforcements and security updates to protect you against frauds.

Detecting Apps from Untrusted Sources

UOB TMRW cannot be used with applications with accessibility permission from untrusted sources. These applications may potentially compromise your banking information. To protect your banking information, you will be requested to uninstall such applications when they are detected by our security system. Please be assured that UOB TMRW does not store any information on the applications installed on your device.

For the updated terms and conditions, please click the following links:

• Money Market Deposit
• Money Market Deposit-i

When you continue to use, operate or pay to an existing Citi branded account(s), facility(ies) and/or service(s), you are agreeing to the prevailing terms and conditions governing your relationship with United Overseas Bank (Malaysia) Bhd (“UOB Terms”) which from migration date, would be binding on you and your authorised person(s) (such as authorised signatory(ies), joint or secondary account holder(s) and guarantor(s)*. 

With effect from migration date, the applicable UOB Terms will amend and modify the existing terms and conditions and constitutes the entire agreement between us and you, superseding prior or concurrent agreements, products or services.

Please access applicable UOB Terms in this website. 

* For Islamic checking and deposit accounts (Qard) and financing accounts (Bai Bithaman Ajil (BBA) or Musyarakah Mutanaqisah, as applicable), notice of variation of the existing underlying arrangement to Tawarruq have been sent earlier.

Please be informed that card spends from the following Citi Debit and Credit Cards through Visa, Master or MyDebit will qualify and be accorded with One Account Bonus Interest with effect from 1 September 2023 onwards.

Terms and conditions
Conventional ENG | BM

Protected by PIDM up to RM250,000 for each depositor.

Member of PIDM

With effect from 1st November 2022, Citibank Berhad (Citi) has transferred ownership of its consumer banking business to United Overseas Bank (Malaysia) Berhad (UOB). As part of the transition, we are preparing to move to ONE single combined statement for all your credit cards. This means your statement and payment due dates  will be consolidated and merged into one for ease of your future statement and payment reference.

Click here for more information.

Please be informed that the UNIRM redemption for UNIRinggit Rewards Programme has been revised for below credit cards.

1. UOB Visa PRVI Miles
2. UOB Lady's Solitaire
3. UOB Lady's Classic
4. UOB Lady's Platinum
5. UOB Preferred Platinum

Please note that the campaign end period for the following 0% Interest Easi-Payment Plan (EPP) has been revised to 30 June 2023.

For EPP signed up in any of the campaign below prior to 30 June 2023, the EPP tenure and payment term will remain unchanged as at point of sign up.

Any new EPP sign up for all the campaigns below will not be accepted effective 1 July 2023.

Clauses related to the Delivery of Gift(s) under REDEMPTION OF UNIRINGGIT FOR GIFTS section under the UNIRinggit Rewards Programme Terms and Conditions have been revised.

Click here for revised terms and conditions.

We have updated the Terms and Conditions for UOB Malaysia Preferred Credit Card to include the following:

• 1-for-1 drinks offer at the Coffee Bean & Tea Leaf outlets every Monday to Friday

• 1-for-1 movie ticket offer for purchases made at Golden Screen Cinemas on Friday only

Click here for the full Terms and Conditions.

With effect from 1 June 2023, the Terms and Conditions Governing Unit Trust Services will be revised as follows:

• Clause 14.3 : Additional clause on Ultimate Beneficiary Owners (“UBO”) limited rights
• Clause 14.4: Additional clause on Ultimate Beneficiary Owners (“UBO”) voting mechanism

Please click on the link below for the revised terms and conditions.

Terms and Conditions Governing Unit Trust Services ENG | BM

Effective 1 June 2023, UOB ONE Card's annual fee will be revised as follows:

Please be informed that the Deposits interest / profit rates for Fixed Deposit / Islamic Fixed Deposit-i / FD Plus / FD Plus-i will be revised respectively to the following:

Note: For Non-Individuals, Fixed Deposit / Islamic Fixed Deposit-i revised interest/profit rates shall only be applicable for Month 1 to Month 12.

Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.

Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.

UOB Malaysia lending rates and financing rates would be as follow:-

For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.61% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.

*Note:

• Standardised Base Rate/Standardised Islamic Base Rate = Overnight Policy Rate (OPR)
• Base Rate (BR)/Islamic Base Rate (IBR) and Base Lending Rate (BLR)/Base Financing Rate (BFR) will continue to be applied to the existing retail loans/financing facilities which were priced against BR/IBR and BLR/BFR respectively

Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)

Notes:

• The SBR/SIBR was introduced on 1^st August 2022. The dotted line in the graph and the grey numbers in the table shows the historical series of OPR, which is the benchmark rate of the SBR/SIBR
• Indicative effective lending/financing rate (IELR/IEFR) refers to the indicative annual effective lending/financing rate for a standard 30-year housing loan/home financing product with financing amount of RM350,000 and has no lock-in period

Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.

Thank you.

For the updated terms and conditions for Non-Individual Fixed Deposit Account, please click here. 

Non-Individual Islamic Fixed Deposit Account Terms and Conditions, please click here.

We are pleased to inform that our UOB Plaza Mahkota Branch will be relocated to Taman Kota Laksamana Jaya on Tuesday, 6 June 2023. We trust you will enjoy better facilities and comfort at our new premise located at:

UOB Kota Laksamana Branch:
No 24, Jalan KLJ4,
Taman Kota Laksamana Jaya,
75200 Melaka.

Our last day of banking operations at UOB Plaza Mahkota branch, Jalan PM5, will be on Friday, 2 June 2023.

To facilitate the relocation exercise, our self-service banking terminals will not be available from 2 June to 5 June 2023.

Thank you for your patronage and continuous support.

Please be informed effective May 2023, UOB TMRW app will only support the following mobile operating systems for security enhancement:

The current UOB Malaysia YOLO Visa Credit Card will be rebranded to the UOB Malaysia EVOL Visa Credit Card, along with a new cardface, customer value proposition and features. We have updated the Terms and Conditions for UOB EVOL Visa Card (formerly known as UOB YOLO Visa Card). Please click below for a copy of the new Terms and Conditions for UOB EVOL Visa Card. This new Terms and Conditions will be effective from 1 April 2023.

Terms and Conditions: ENG
Frequently asked questions: ENG

Posted on 10 March 2023

We have updated the Terms and Conditions for UOB Malaysia ONE Credit Card and revised the UOB Malaysia ONE Platinum Card’s minimum retail spend criteria from RM1,200 to RM1,500. Please click below for a copy of the revised Terms and Conditions for UOB ONE Credit Card. This revised Terms and Conditions will be effective from 1 April 2023.

Terms and Conditions: ENG l BM

Posted on 1 March 2023

Kindly be informed that in our effort to improve campaign experience, the shortlisted winners of UOB Travel & Cash Galore Campaign will be contacted from 17 February 2023 onwards and the prize fulfilment shall commence within 90 days upon completion of the shortlisting process.

The Standard Terms and Conditions Governing Banking Facilities have been revised and it will take effect immediately.

Conventional (here)

Islamic Banking (here)

We have updated the Terms and Conditions Governing Accounts and Services. The revision will apply to all new and existing customers of UOB Malaysia, with effect from 1 February 2023. 

Please click on the link below for the revised terms and conditions. 

Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM

Please note that One Account Rates will be revised respectively to the following:

One Account

UOB Malaysia lending rates and financing rates would be as follow:-

For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.36% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.

*Note:

• Standardised Base Rate/Standardised Islamic Base Rate = Overnight Policy Rate (OPR)
• Base Rate (BR)/Islamic Base Rate (IBR) and Base Lending Rate (BLR)/Base Financing Rate (BFR) will continue to be applied to the existing retail loans/financing facilities which were priced against BR/IBR and BLR/BFR respectively

Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)

Notes:

• The SBR/SIBR was introduced on 1^st August 2022. The dotted line in the graph and the grey numbers in the table shows the historical series of OPR, which is the benchmark rate of the SBR/SIBR
• Indicative effective lending/financing rate (IELR/IEFR) refers to the indicative annual effective lending/financing rate for a standard 30-year housing loan/home financing product with financing amount of RM350,000 and has no lock-in period

Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.

Thank you.

Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:

Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.

Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.

We are pleased to inform that our UOB Kuala Lumpur Main Branch will be relocated to UOB Plaza 1 on Tuesday, 3 Jan 2023. We trust you will enjoy better facilities and comfort at our new premise located at:

UOB Kuala Lumpur Main Branch
Ground Floor,
UOB Plaza 1,
7 Jalan Raja Laut,
50350 Kuala Lumpur.

Our last day of banking operations at UOB Kuala Lumpur Main branch at Menara UOB will be on Friday, 30 Dec 2022. To facilitate the relocation exercise, our self-service banking terminals will not be operational from 30 Dec to 2 Jan 2023. 

Thank you for your patronage and continuous support.

Please be informed that effective 1 October 2022, UOB Malaysia One Bonus Interest Campaign Terms and Conditions will be updated accordingly.

Kindly refer to the promotional page for detailed revision.

UOB Malaysia lending rates and financing rates would be as follow:-

For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.11% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.

*Note:

• Standardised Base Rate/ Standardised Islamic Base Rate = Overnight Policy Rate (OPR)
• Base Rate (BR)/Islamic Base Rate (IBR) and Base Lending Rate (BLR)/ Base Financing Rate (BFR) will continue to be applied to the existing retail loans/ financing facilities which were priced against BR/IBR and BLR/ BFR respectively.

Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)

Notes:

• The SBR/SIBR was introduced on 1st August 2022. The dotted line in the graph and the grey numbers in the table shows the historical series of OPR, which is the benchmark rate of the SBR/SIBR.
• Indicative effective lending/financing rate (IELR/ IEFR) refers to the indicative annual effective lending/financing rate for a standard 30-year housing loan/home financing product with financing amount of RM350,000 and has no lock-in period.

Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.

Thank you.

Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:

Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.

Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.

For the updated terms and conditions, please click here.

30 August 2022

We have updated the Terms and Conditions Governing Accounts and Services. The revision will apply to all new and existing customers of UOB Malaysia, with effect from 20 September 2022. 

Please click on the link below for the revised terms and conditions. 

Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM

Terms and Conditions Governing Islamic Accounts and Services: ENG | BM

Please be informed that effective 1 September 2022, UOB Malaysia RM50 Reward Campaign Terms and Conditions will be updated accordingly. 

Kindly refer to the promotional page for detailed revision.

We have updated the Terms and Conditions for UOB Malaysia PRVI Miles Credit Card. Please click below for a copy of the revised Terms and Conditions for UOB PRVI Miles Credit Card. This revised Terms and Conditions will be effective from 1 September 2022.

Terms and Conditions: ENG | BM

Posted on 11 August 2022

Please be informed that we are undergoing a system maintenance for UOB Malaysia ONE Credit Card, resulting in cash rebate from transactions made within the latest statement cycle to not be reflected in the same Credit Card statement of accounts. Rest assured that we are aware of the incidence will credit the cash rebate accordingly and shall be reflected on your next statement. We apologize for any inconvenience caused.

UOB Malaysia lending rates and financing rates would be as follow:-

For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 3.86% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.

*Note:

• Standardised Base Rate/ Standardised Islamic Base Rate = Overnight Policy Rate (OPR)
• Base Rate (BR)/Islamic Base Rate (IBR) and Base Lending Rate (BLR)/ Base Financing Rate (BFR) will continue to be applied to the existing retail loans/ financing facilities which were priced against BR/IBR and BLR/ BFR respectively

Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)

Notes:

• The SBR/SIBR was introduced on 1st August 2022. The dotted line in the graph and the grey numbers in the table shows the historical series of OPR, which is the benchmark rate of the SBR/SIBR
• Indicative effective lending/financing rate (IELR/ IEFR) refers to the indicative annual effective lending/financing rate for a standard 30-year housing loan/home financing product with financing amount of RM350,000 and has no lock-in period

Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.

Thank you.

Please be informed that Deposit Rates will be revised respectively to the following:

ONE Account

We have updated the UOB Visa/Mastercard Cardmember Agreement for UOB Malaysia Credit Card. Please click below for a copy of the revised UOB Visa/Mastercard Cardmember Agreement. This revised Cardmember Agreement will be effective from 15 April 2022.

Terms and conditions: English

Making financial decisions during Covid-19 can be challenging. If you're struggling with your loan/financing repayments, help is available. This guide can assist you in making an informed decision following the recent moratorium announcement.

#FinancialEducationNetwork #FEN #LoanRepayment #Moratorium

Please click here for guide.

Dear customers,

Please be informed that our panel insurer Prudential Assurance Malaysia Berhad and Prudential BSN Takaful Berhad are offering complementary Insurance / Takaful Coverage for eligible housing loan borrowers / Islamic home financing customer who are currently covered under MortgageCover (MRTA) / Takaful Mortgage (MRTT).

For more information, kindly refer to Frequently Asked Questions.

Click here for the FAQs.

Thank you.

United Overseas Bank Limited (UOB), its branches in and outside Singapore and subsidiaries (UOB Group entities) are committed to complying with the sanctions laws and regulations (sanctions laws) passed by Singapore, the United Nations Security Council, the European Union, the Office of Financial Sanctions Implementation of His Majesty's Treasury and the U.S. Department of the Treasury's Office of Foreign Assets Control as well as applicable sanctions laws in the jurisdictions in which UOB Group entities operate. Under the sanctions laws, individuals and entities are prohibited from entering into financial transactions or provide financial assistance or services in relation to sanctioned individuals, entities or activities, as non-compliance with relevant sanctions laws may result in civil or criminal liability leading to fines, imprisonment or both.

As such, UOB Group entities do not open accounts, continue customer relationships, provide products or services, execute or facilitate transactions (directly or indirectly) or engage in any activity involving sanctioned individuals, entities, countries or territories, subject to the extent permissible by sanctions laws. UOB Group entities may also, at its sole discretion, decide not to process or to facilitate transactions or to provide products and services even where permissible by sanctions laws, if these activities fall outside UOB's risk appetite. Currently, the sanctioned countries and regions are the Crimea region in Ukraine, Donetsk People’s Republic in Ukraine, Kherson People’s Republic in Ukraine, Zaporizhzhia People’s Republic in Ukraine, Luhansk People’s Republic in Ukraine, Cuba, Iran, North Korea, and Syria.

In addition, UOB Group entities will restrict certain products or services or business activities involving (directly or indirectly) countries, individuals or target industry sectors subject to selective or targeted sanctions laws. Currently, the countries where selective sanctions laws may apply are Belarus, Myanmar, Russia, Venezuela and Zimbabwe.

By applying for products and services and by continuing a banking relationship with us, you represent and warrant that at all times, you are not subject to any sanctions laws and shall not use UOB Group entities, its products or services (regardless of currency) for the benefit of sanctioned individuals, entities, countries or territories. UOB Group entities will not hesitate to take necessary action, including reporting, rejecting and/or blocking transactions, rejecting funds, closing accounts, terminating relationships that appear to violate sanctions laws. By upholding a strict stance on sanctions, UOB is protecting the interests of our customers and helping them to abide by sanctions laws.