UOB Announcements – Latest Banking Updates

We wish to inform you that effective 6 May 2026, UOB has revised the section on Waiver of Annual Fees under the Lazada UOB Credit Card Terms and Conditions. Under this change, cardmembers will be eligible for spend led waiver with an Annual Retail Spend Requirement of RM20,000 and above consistent with the following documents/information at these links available at UOB Website: UOB Product Disclosure Sheet and UOB Credit Card Fees & Charges table.

Please click here to view the updated Lazada UOB Credit Card Terms and Conditions.

Please be informed that the Deposit Interest / Profit Rates for Fixed Deposit / Islamic Fixed Deposit-i / FD Plus / FD Plus-i will be revised with effect from 20 April 2026.

The product features remain unchanged.

Please click HERE to view the revised rates.

Please be informed that the deposit fees and charges will be revised with effect from 13 April 2026.
Summary of changes:

For more information, please click here.

Mobile operating system (OS) updates help address potential security vulnerabilities that may be exploited by scammers, such as the use of malicious software, to gain unauthorised access or to compromise personal and banking information.

Regularly updating your mobile OS to the latest version ensures your device receives the latest security patches. We recommend updating to Android 12 or iOS 16 to strengthen protection against evolving cyber threats.

How to update your mobile OS*:

1. Open the Settings app
2. Go to Software Update on Android or General and Software Update on iOS
3. Install the latest available version

It is also important to keep your web browser updated. Browser updates will help reduce similar risks and support safer use of online services, including online banking websites.

How to update your web browser*:

1. Open your web browser
2. Go to Settings, Help, or About
3. Install the latest available version and restart if prompted

* The steps may vary depending on your device or browser.

Please be informed of updates to the following documents:

Document Title	Current	Revised (Effective 30 April 2026) (‘Effective Date’)
Product Disclosure Sheets (PDS) for PGA
Product Disclosure Sheets (PDS) for GSA
Terms and Conditions Governing Gold Investment Account (GIA)
Risk Disclosure Statement PGA GSA (RDS)
Transaction Form - Premier Gold Account (PGA) / Gold Savings Account (GSA)

In order to ensure continued alignment with current market practices and regulatory requirements, the above documents have been reviewed and updated where necessary.

All Revised documents will be effective from 30 April 2026. All Existing to Bank clients (ETB) and New to Bank clients (NTB) will continue to use the current documents up to 29 April 2026.

All NTB clients onboarded prior to the 30 April 2026 should receive a copy of the Revised documents alongside their Current documents ahead of the Effective Date.

For and on behalf of
Global Markets

Please be informed that the campaign end period for “Invest Steady. Fly Ready” Regular Investment Scheme has been extended to 30 June 2026. Kindly refer to the below promo page for the Terms & Conditions.

UOB MALAYSIA “INVEST STEADY. FLY READY” REGULAR INVESTMENT SCHEME CAMPAIGN

Effective 1 April 2026, the Terms and Conditions Governing Accounts and Services will be revised as follows:

Terms and Conditions Governing Accounts and Services (Conventional Banking):

• Clause 47.1 – Basic Savings Account
• Clause 47.6 – One Account
• Clause 48.3 – Basic Current Account

Terms and Conditions Governing Islamic Accounts and Services:

• Clause 42.1 – Basic Savings Account-i
• Clause 43.1 – Basic Current Account-i

Please click on the links below to view the revised Terms and Conditions.:

Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM

Terms and Conditions Governing Islamic Accounts and Services: ENG | BM

Please be informed that the deposit fees and charges will be revised effective 19 March 2026.

Summary of changes:

For more information, please click

Dear valued customers, kindly be informed that the Mortgage Mobile Servicing Hub has been discontinued at all UOB branches. Customers are encouraged to call the 24-hour UOB Contact Centre for any enquiries relating to UOB Mortgage Loan Services or submit any mortgage enquiries via the online form at go.uob.my/mce.

Our team will get back to you within 3 working days. For quick access to your mortgage account details, login to UOB TMWR app or download it now.

Thank you.

Effective 1 April 2026, the interest calculation for UOB Flexi Credit Plan, UOB Balance Transfer Instalment and UOB Balance Conversion will be revised to use a reducing balance repayment method. Interest will be calculated using an effective interest rate on a 365 day basis, or on a 366 day basis in a leap year.

In the event that any of the above-mentioned UOB Credit Card instalment product is terminated early, interest will be calculated up to the early termination date and charged to the cardmember’s credit card in the next statement cycle.

To view the updated terms and conditions, please refer to below.

Effective 1 March 2026, the terms and conditions for UOB Visa Infinite Metal, Privilege Banking Visa Infinite and Visa Infinite Cards will be updated as below:

UOB Visa Infinite Metal Card 

1. Clause (C) – removed airport lounge access for supplementary cardmembers as offer is valid until 28 February 2026.
2. Clause 1(C)(a)(iii) and (d)- included a disclaimer that cardmember may be required to present the physical credit card for verification purposes.

UOB Privilege Banking Visa Infinite Card 

1. Clause 1(B)(a) – included a disclaimer that cardmember may be required to present the physical credit card for verification purposes.

UOB Visa Infinite Card 

1. Clause 1(B)(a) - included a disclaimer that cardmember may be required to present the physical credit card for verification purposes.

Click here for the updated terms and conditions for UOB Visa Infinite Metal Card.
Click here for the updated terms and conditions for UOB Privilege Banking Visa Infinite Card.
Click here for the updated terms and conditions for UOB Visa Infinite Card.

Effective 16 March 2026, the Terms and Conditions Governing Accounts and Services will be revised as follows:

Terms and Conditions Governing Accounts and Services (Conventional Banking):

• Clause 47.8 – Lady’s Savings Account

Terms and Conditions Governing Islamic Accounts and Services:

• Clause 42.2 – ProSave Account-i

Please click on the links below to view the revised Terms and Conditions.

Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM
Terms and Conditions Governing Islamic Accounts and Services: ENG | BM

Effective 28 February 2026, UOB PFS Custody Services Agreement terms and conditions have been updated to incorporate enhanced fairness provisions. As part of this update, revisions have been made to the following clauses:

1. Clause 2(l)
2. Clause 3
3. Clause 6
4. Clause 7(a)
5. Clause 7(d)
6. Clause 8(b)
7. Clause 12
8. Clause 18
9. Clause 30

To review the updated UOB PFS Custody Services Agreement terms and conditions, please visit any UOB Malaysia branch or contact your Relationship Manager or Client Advisor.

As part of our security measures, you may be required to call us from your registered phone number for any requests related to your account. Learn more.

Effective January 2026, fund report notifications will be delivered via email for your convenience.

To ensure you continue receiving these notifications without interruption, please verify and update your email address at any UOB Malaysia branch if you have not already done so. Without a valid email address on record, we will be unable to deliver your fund report notifications.

If you have any questions or require further assistance, please feel free to visit any UOB Malaysia branch or contact any of our Personal Wealth Executives, or your Relationship Manager or Client Advisor. We are always happy to help.

Thank you for your continued trust and support.

Please be informed that the Terms and Conditions for UOB Malaysia December 2025 Credit Cards Acquisition Campaign – for Digital channel have been revised and will take effect on 15 January 2026.

For full details, please refer to the Terms and Conditions:
Terms and Conditions for UOB Malaysia December 2025 Credit Cards Acquisition Campaign – for Digital channel: Click here

Clauses 1, 2 and 3 of the UNIRinggit Rewards Programme Terms and Conditions have been revised and a new section, REDEMPTION OF UNIRINGGIT FOR CASHBACK has been added.

To view the updated Terms and Conditions, please click here.

Please be informed that the UOB Private Bank Terms And Conditions Governing Bond Investment Account has been updated and will take effect on 9 January 2026.

To review the updated terms and conditions, please click here.

We wish to inform you that effective 1 January 2026, UOB will be revising the cashback structure under our Credit Card Value Proposition.

The revised cashback rates are as follows:

This revision is part of our ongoing efforts to ensure the sustainability of our rewards program while continuing to deliver value across key spend categories.

We thank you for your continued support and understanding.

For full details, please refer to the Terms and Conditions:

Existing UOB Malaysia Commercial Credit Card Cashback Terms and Conditions: click here

Updated UOB Malaysia Commercial Credit Card Cashback Terms and Conditions: click here

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Effective 1 January 2026, the UOB EVOL Card will be refreshed to reward both cashback and UNIRinggit as illustrated below:

¹Cashback will be awarded when you meet a minimum monthly retail spend of RM1,000 on your UOB EVOL Card. Cashback is capped at RM15 per month for online spend and e-wallet top-ups respectively.
²Applicable to transactions in foreign currencies and transactions on hotels, airlines, travel agencies, education and entertainment between RM1,000 and RM5,000 (within a single transaction) for a 3-month, 6-month or 12-month instalment.

Please note that the existing benefits for UOB EVOL Card will remain effective until 31 December 2025, with the final cashback to be credited in January 2026. The refreshed benefits will take effect on 1 January 2026.

Click here for the updated terms and conditions for UOB EVOL Card.
Click here for the terms and conditions on 0% Easi-Payment Plan for UOB EVOL Card.
Click here for UOB EVOL Card's Frequently Asked Questions (FAQ).

Please be informed that the Terms And Conditions Governing Bond / Sukuk Investment Account has been updated and will take effect on 24 December 2025.

To review the updated terms and conditions, please click here.

Please be informed that the the fee for Loan/Financing redemption statement request will be revised effective 3 November 2025.

Summary of changes as below:

*8% Service Tax will be applicable

Please refer to here for more information.

Please be informed that the Terms and Conditions of UOB Commercial Credit Card Facility and UOB Commercial Charge Card Facility have been revised and will take effect on 30 October 2025.

For full details, please refer to the Terms and Conditions:
Terms and Conditions of UOB Commercial Credit Card Facility: click here
Terms and Conditions of UOB Commercial Charge Card Facility: click here

Please be informed that the UOB Malaysia’s Credit and Charge Card Fees and Charges will be revised effective 3 November 2025. Summary of changes as below:

Please refer below for the materials related to our credit card fees and charges update.

All changes will be effective and reflected by 3 November 2025.

1. Updated UOB Product Disclosure Sheet
2. Updated UOB Credit Card Fees & Charges
3. Updated UOB Charge Card Fees & Charges

Important Notice on Fees and Charges

The fees and charges listed on this website represent the most current and accurate information. In the event of discrepancies between this version and any other format (including printed statements or brochures), the website version shall prevail. We are committed to keeping this page updated to reflect any changes promptly.

Thank you.

Please be informed that the Terms and Conditions governing the UOB Malaysia VISA/Mastercard Cardmember Agreement have been revised and will take effect on 17 November 2025.

To view the updated terms and conditions, please click here.

Effective 31 October 2025, the terms and conditions for UOB World, Preferred, EVOL, Simple, Basic and Lazada UOB Card are updated to:

1. include the terms of usage of credit card which is strictly for personal and non-commercial use. Revisions have been made to the General Terms and Conditions section as follows:

1. Clause 13 & 14 for UOB World Card
2. Clause 17 & 18 for UOB Preferred Card
3. Clause 26 & 27 for UOB EVOL Card
4. Clause 23 & 24 for UOB Simple Card
5. Clause 5 & 6 for UOB Basic Card
6. Clause 31 & 32 for Lazada UOB Card

Click here for the updated terms and conditions for UOB World Card.

Click here for the updated terms and conditions for UOB Preferred Card.

Click here for the updated terms and conditions for UOB EVOL Card.

Click here for the updated terms and conditions for UOB Simple Card.

Click here for the updated terms and conditions for UOB Basic Card.

Click here for the updated terms and conditions for Lazada UOB Card.

Effective 31 October 2025, the terms and conditions for UOB Visa Infinite Metal, Privilege Banking Visa Infinite, Visa Infinite, Zenith, Lady's Solitaire, Lady's Platinum and Lady's Classic Card are updated to:

1. exclude professional services and transactions involving international companies such as advertising services from the Overseas Spend category for the Rewards Programme. Revisions have been made as follows:
1. Clause 1.(D).(iii) for UOB Visa Infinite Metal Card
2. Clause 1.(C).(iii) for UOB Privilege Banking Visa Infinite Card
3. Clause 1.(C).(iii) for UOB Visa Infinite Card
4. Clause A.(I).d for UOB Zenith Card
5. Clause 1.C.III for UOB Lady's Card

2. include the terms of usage of credit card which is strictly for personal and non-commercial use. Revisions have been made to the General Terms and Conditions section as follows:
1. Clause 16 & 17 for UOB Visa Infinite Metal Card
2. Clause 12 & 13 for UOB Privilege Banking Visa Infinite Card
3. Clause 16 & 17 for UOB Visa Infinite Card
4. Clause 13 & 14 for UOB Zenith Card
5. Clause XVII & XVIII for UOB Lady's Card

Click here for the updated terms and conditions for UOB Visa Infinite Metal Card.

Click here for the updated terms and conditions for UOB Privilege Banking Visa Infinite Card.

Click here for the updated terms and conditions for UOB Visa Infinite Card.

Click here for the updated terms and conditions for UOB Zenith Card.

Click here for the updated terms and conditions for UOB Lady's Card.

Effective 31 October 2025, the terms and conditions for UOB PRVI Miles Elite and PRVI Miles Card are updated to:

1. exclude professional services and transactions involving international companies such as advertising services from the Overseas Spend category for the Rewards Programme. Revisions have been made in Clause 1A(a)(iv) for UOB PRVI Miles Elite Card and 1(a)(vi) for UOB PRVI Miles Card respectively.
2. exclude postal services and religious related transactions from 1X UNIRinggit for Other Spend. Revisions have been made in Clause 1(b)(ii).
3. include the terms of usage of credit card which is strictly for personal and non-commercial use. Revisions have been made in Clause 15 & 16 under the General Terms and Conditions section.

Click here for the updated terms and conditions for UOB PRVI Miles Elite Card.

Click here for the updated terms and conditions for UOB PRVI Miles Card.

Effective 31 October 2025, the terms and conditions for UOB ONE Card is updated to:

1. exclude utility bills, postal services and religious related transactions from Cash Rebates and Minimum Retail Spend. Revisions have been made in Clause 2 and 3.
2. include the terms of usage of credit card which is strictly for personal and non-commercial use. Revisions have been made in Clause 28 & 29 under the General Terms and Conditions section.

Click here for the updated terms and conditions.

For more details, please click here.

Please be informed that the Terms and Conditions governing the Wealth Banking membership have been revised and will take effect on 22 September 2025.

To view the updated terms and conditions, please click here.

Please be informed that the Terms and Conditions governing the Privilege Banking membership have been revised and will take effect on 22 September 2025.

To view the updated terms and conditions, please click here.

Please be informed that we have updated the following terms & conditions, which will be effective 29 September 2025. 

1. Terms and Conditions Governing UOB Personal Internet Banking and Mobile Services: ENG I BM
2. Terms and Conditions Governing DuitNow: ENG I BM
3. DuitNow Request Terms and Conditions: ENG | BM
4. DuitNow Auto Debit Consent Terms and Conditions: ENG | BM
5. DuitNow Online Banking/Wallets Terms and Conditions: ENG | BM
6. Terms and Conditions of UOB TMRW – Sign in with Biometric Access Service (previously known as UOB TMRW Sign in with Touch ID Service) : ENG | BM

Effective 23 September 2025, bookings for accommodations in Japan via Agoda using the UOB PRVI Miles Elite Card will not be eligible for Bonus UNIRM.

Click here for the updated campaign terms and conditions, with amendments in Clause 4 and 8(c).

Please be informed that the UOB Malaysia Loans/Financing Fees & Charges will be revised effective 1 September 2025.

Click here to view the fees and charges we will discontinue with effect from 1 September 2025.

Please be informed that the deposit fees and charges will be revised effective 31 August 2025.

Summary of changes:

For more information, please click here

Effective 1 September 2025, the total UOB Lady’s Card capping of 20,000,000 UNIRM per month for fashion category and 20,000,000 UNIRM per month for grocery category will no longer be applicable.

[ FG1 ]

Click here for the updated UOB Lady's Card terms and conditions.

Effective 31 August 2025, the Terms and Conditions Governing Accounts and Services will be revised as follows:

Terms and Conditions Governing Accounts and Services (Conventional Banking):

• Clause 3.8 – Instructions
• Clause 22 – Compliance with Court Orders
• Clause 44 – Amendments
• Clause 47 – Savings Account
• Clause 48 – Current Account
• Part I – Meaning of Words

Terms and Conditions Governing Islamic Accounts and Services:

• Clause 3 – Tawarruq
• Clause 22 - Payment Responsibilities
• Clause 25 – Amendments
• Clause 42 – Savings Account
• Clause 43 – Current Account
• Part H – Meaning of Words

Please click on the links below to view the revised Terms and Conditions.

Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM

Terms and Conditions Governing Islamic Accounts and Services: ENG | BM

We are pleased to inform you that we have revamped our value proposition for UOB Commercial Charge Card, designed to deliver greater benefits and flexibility to support your business needs.

Enhanced Cashback Structure:

These enhancements aim to reward your business spending more effectively while offering added travel convenience.

For full details, please refer to the Terms and Conditions:

Existing UOB Malaysia Commercial Charge Card Cashback Terms and Conditions: click here

Updated UOB Malaysia Commercial Charge Card Cashback Terms and Conditions: click here

We wish to inform you that effective 1 January 2026, UOB will be revising the annual fee waiver structure for our Commercial Credit Card program.

Revised Waiver Structure:

Under the new structure, cardmembers who achieve an annual spend of RM24,000 or more will be entitled to a 100% waiver of the annual fee.

This change replaces the existing tiered waiver structure and is part of our efforts to simplify program benefits while continuing to reward active card usage.

We thank you for your continued partnership and support. 

Please be informed that the UOB Malaysia Loans/Financing Fees & Charges will be revised effective 8 August 2025.

Please refer to here for more information.

Please be informed that the UOB Malaysia’s Credit and Charge Card Fees and Charges will be revised effective 8 August 2025.

Summary of changes as below:

Please refer below for the materials related to our Card Fees and Charges update.

All changes will be effective and reflected by 8 August 2025.

1.  UOB Basic Card Product Webpage: https://www.uob.com.my/personal/cards/credit-cards/uob-basic-card.page
2.  UOB Debit Card Fees & Charges Page: https://www.uob.com.my/personal/useful/fees/debit-master-card.page

Important Notice on Fees and Charges

The fees and charges listed on this website represent the most current and accurate information. In the event of discrepancies between this version and any other format (including printed statements or brochures), the website version shall prevail. We are committed to keeping this page updated to reflect any changes promptly.

Thank you.

Please be informed that we have updated the Terms and Conditions for UOB Malaysia Commercial Charge Card Cashback applicable to cardmembers of UOB Commercial Charge Cards issued by UOB Malaysia Berhad.

The updated Terms and Conditions provides an extended and more precise version of the cashback category inclusions, exclusions and clarity when the cashback will be credited. Update are on the following:

1. Clause 3
2. Clause 6 c.
3. Clause 7

Existing UOB Malaysia Commercial Charge Card Cashback Terms and Conditions : click here

Updated UOB Malaysia Commercial Charge Card Cashback Terms and Conditions : click here

Please be informed that the Terms and Conditions Governing Unit Trust Services has been updated and will take effect on 18 August 2025 .

To review the updated terms and conditions, please click here.

We wish to inform you that effective 1 September 2025, the account maintenance fee will no longer be applicable to Overdraft (OD) and Flexi Mortgage (FM).

For customers currently billed RM120 annually, a pro-rated fee covering the period from January to August 2025 will be charged to your account(s) in August 2025.

For customers billed monthly, the final RM10 fee will be charged in August 2025.

No further account maintenance fees will be charged from 1 September 2025 onward.

It is important that your personal details with us are updated from time to time to ensure that you continue receiving important notifications from us to enjoy a seamless banking experience.

PD

Frequently Asked Questions (FAQs)

1. What information is required?
   Your personal information including among others your current contact number, date of birth, email address, residential address, updated passport number and employment details.
   
   
2. How to update my change of residential address and personal data?
   Kindly visit any UOB (Malaysia) branch with related supporting documents, such as your MyKad, or Passport and/or utility bills should your residential address differ from that stated on your MyKad.
   * Personal data updates refer to updates to personal information such as renewed passport number and new MyKad number etc.
   
   Click here to view the list of UOB (Malaysia) branches.
   
   
3. How to update my Mailing Address, Contact details and Employment Details?
   • Download the Personal Data Correction Request form.
   • Complete the form for mailing address, contact details and employment details only.
   • Mail the completed form to the following address :
     Customer Communications Management (PDPA)
     UOB Call Centre
     P.O.Box 11212
     50738 Kuala Lumpur
   • Alternatively, you can also submit the completed form at any of our UOB (Malaysia) branches.
     
     
4. Can I update both my new residential and mailing address by mailing the completed Personal Data Correction Request form?
   No, only the mailing address can be updated by submitting the completed Personal Data Correction Request form to the address furnished in the form.
   
   Updating your residential address requires a branch visit with supporting documents such as your MyKad or Passport and utility bills to verify your identity and prevent any fraudulent activity.
   
   
5. Is my information safe?
   Rest assured that all your personal information will be handled with the utmost confidentiality.

Thank you for choosing UOB (Malaysia) as your preferred bank.

UOB Malaysia lending rates and financing rates would be as follows:

For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.36% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.

* Note:

• Standardised Base Rate/ Standardised Islamic Base Rate = Overnight Policy Rate (OPR)
• Base Rate (BR)/Islamic Base Rate (IBR) and Base Lending Rate (BLR)/ Base Financing Rate (BFR) will continue to be applied to the existing retail loans/ financing facilities which were priced against BR/IBR and BLR/ BFR respectively.

Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)

Notes:

• The SBR/SIBR was introduced on 1^st August 2022. The dotted line in the graph and the grey numbers in the table shows the historical series of OPR, which is the benchmark rate of the SBR/SIBR.
• Indicative effective lending/financing rate (IELR/ IEFR) refers to the indicative annual effective lending/financing rate for a standard 30-year housing loan/home financing product with financing amount of RM350,000 and has no lock-in period.

Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.

Thank you.

Please be informed that the Deposit Interest / Profit Rates for Fixed Deposit / Islamic Fixed Deposit-i / FD Plus / FD Plus-i will be revised respectively.

The product features remain unchanged.

Please click HERE to view the revision.

Effective 1 August 2025, the complimentary airport lounge access for the following UOB Cards will be updated as below:

[ L3 ]

Please be informed that Deposit Interest/ Profit Rates for the following accounts will be revised:

1. Privilege Account
2. InvestPro Account
3. Stash Account
4. One Account
5. ProSave Account-i

Kindly note that the product features remain unchanged.

Please click HERE to view the revision.

Effective 1 July 2025, the 1-for-1 offer at Golden Screen Cinemas every Friday will be updated with 10X UNIRinggit for every RM1 spent on streaming platforms.

Eligible streaming platforms include:

• Netflix
• Amazon Prime
• HBO Max
• YouTube Premium

The following revisions have been made to the Terms and Conditions of UOB Preferred Card:

Clause 1(A)(a) – added 10X UNIRinggit for spend on Streaming Services

Clause 1(B)(b) – removed 1-for-1 Movie at Golden Screen Cinemas

Click here for the updated terms and conditions.

Dear valued customers,

Please be advised that the Mobile Prepaid Reload function will no longer be available on UOB Personal Internet Banking effective 28 June 2025.

The following products will be discontinued:

• Maxis Hotlink Mobile Reload
• Tune Talk Mobile Reload
• UMobile Mobile Reload
• XOX Mobile Reload

For alternative reload options, please refer to your respective telco providers. Thank you.

Please be informed that we revised the Terms and Conditions governing the Privilege Banking and Wealth Banking membership, effective 5 Jun 2025 .

For the updated terms and conditions, please here.

Effective 1 June 2025, the minimum retail spend required per statement month for UOB One Classic Card to enjoy 10% cash back on selected Rebate Category is revised from RM500 to RM800.

Remarks:

• The revised minimum retail spend of RM800 for UOB ONE Classic Card to enjoy 10% cashback is applicable for statements dated 1 July 2025 onwards.
• There is no change to UOB ONE Platinum Card, where the minimum retail spend to enjoy 10% cashback remains at RM1,500 per statement month.
• For the updated terms and conditions, please click here. We have made changes to Clause 1(b) on the Minimum Retail Spend requirement of UOB ONE Classic Card.

Effective 16 May 2025, the Complimentary Ride Home Programme with Airport Limo will be replaced with the Grab Ride Home Programme for UOB Zenith and UOB PRVI Miles Elite Cards.

UOB Zenith and UOB PRVI Miles Elite Cardmembers may continue to use the service with Airport Limo (redemption at the Airport Limo Booth in KLIA Terminal 1) until 15 May 2025.

For more information on the new Grab Ride Home programme, kindly:

1. Visit UOB Zenith Card here
2. Visit UOB PRVI Miles Elite Card here

UOB Zenith Card Terms and Conditions: ENG

UOB PRVI Miles Elite Card Terms and Conditions: ENG

Effective 26 May 2025, for a safe and secure banking experience, UOB will be implementing a new security feature to detect potentially malicious apps that exploit accessibility permissions on Android devices. If such apps are found on your Android device, access to the UOB TMRW app may be temporarily restricted.

Rest assured, UOB TMRW app does not monitor your phone's activity, nor does it collect or store any personal data. Click here for more info.

To help protect your banking activities and provide a more secure experience, we’re updating the minimum system requirements for the UOB TMRW app and UOB Personal Internet Banking effective 15 May 2025.

UOB TMRW App (iPhone users):
The app will support only iOS 15 and above. If you’re on an older version, you will no longer be able to access the app. To continue using the app without any interruption, please update your device’s iOS version to 15 and above.

UOB Personal Internet Banking (web browsers):
Please ensure your browser is updated to one of the versions below.

• Google Chrome version 109 and above
• Microsoft Edge version 109 and above
• Apple Safari version 14 and above
• Mozilla Firefox version 115 and above

We recommend updating your iOS and web browser to the above supported versions before 15 May 2025 to avoid any disruption to your online banking activities.

With the rise in scam cases and unauthorized account takeovers, to safeguard your banking experience, an additional step is now required to activate Secure PIN for UOB Access. This is only applicable for customers who have changed mobile devices or activating Secure Pin for UOB Access for the first time.

What is UOB Access and Secure PIN?
UOB Access is a digital security token embedded in your smartphone that allows you to securely authenticate transactions on UOB Personal Internet Banking and the UOB TMRW app.

When setting up UOB Access, you must create a 6-digit Secure PIN, which acts as your personal authentication code to verify online banking transactions. Thereafter, call UOB Contact Centre at the number displayed in your UOB TMRW app's on-screen alert within the 12-hour cooling off period to confirm your request. Log in after 12 hours to complete activation.

What to expect for activation?

• If you confirm your request by calling UOB Contact Centre within the 12-hour cooling off period, you can activate your Secure PIN on UOB TMRW app without experiencing any delay.
  
  Important: Effective 21 April 2025, if you do not call us to confirm your request, your Secure PIN will not be activated for UOB Access, and your login to both UOB Personal Internet Banking and UOB TMRW app will be restricted.
  
  
• If you confirm your request after the cooling off period, activation may take up to 3 hours to process before you are able to login for UOB online banking services.
  
  

Click here for FAQs on UOB Access.