News & Announcements

Please be informed that effective 24 December 2019, the Privilege Banking and Wealth Banking Sign Up Campaign will be extended until 29 February 2020.

We are pleased to announce the winners of the ‘Transact & Win Your Dream Phone” Campaign Monthly and Weekly Prizes. Congratulations to all winners and thank you for your support.

Monthly Prize Winners
Click here for the Monthly Prize winners listing 

Weekly Prize Winners
Click here for Week 1 winners listing
Click here for Week 2 winners listing
Click here for Week 3 winners listing
Click here for Week 4 winners listing
Click here for Week 5 winners listing
Click here for Week 6 winners listing
Click here for Week 7 winners listing
Click here for Week 8 winners listing
Click here for Week 9 winners listing
Click here for Week 10 winners listing
Click here for Week 11 winners listing
Click here for Week 12 winners listing
Click here for Week 13 winners listing

Please find the summary of changes in the Stash Account Promotion Terms & Conditions for ease of reference: 

Amendment to clause 1
Amendment to clause 4

Please click here for a copy of the revised UOBM Stash Account Promotion Terms & Conditions.

Effective Date: 1 January 2020 for all customers 

UOB YOLO Card Terms & Conditions (Effective 1 January 2020): ENG

Please be informed effective 30 November 2019, UOB Malaysia has included the country name in the UOB Mighty App icon to better assist customers in identifying the right download from App Store (iOS) and Google Play (Android). The functions and security features of UOB Mighty remain the same.


UOB Mighty on iOS

UOB Mighty on Android

Appearance before Download

Appearance on App Store

Appearance on Google Play

Appearance after Installation

Existing UOB Mighty User (after update to version 11.4.1)


Version 11.4.0 or below users (did not perform app update)

Existing UOB Mighty User (after update to version 11.4.1)

Note: The new UOB Mighty icon for Android phones will be in sync in January 2020

New UOB Mighty User (new installation version 11.4.1)

New UOB Mighty User (new installation version 11.4.1)

Note: The new UOB Mighty icon for Android phones will be in sync in January 2020

Please be informed that effective 12 December 2019, the Wealth Banking Sign Up for Maxis Subscribers Campaign will be discontinued. We apologize for any inconvenience caused.

Please find the summary of changes in the UOBM Short Term FD Plus Promotion Terms & Conditions for ease of reference: 

Amendment to clause 7
Amendment to clause 10

Please click here for a copy of the revised UOBM Short Term FD Plus Promotion Terms & Conditions

Effective 1 January 2020, a hardcopy Credit Card statement fee of RM1.00 per month will be charged.

The hardcopy statement fee is applicable to the following UOB Credit Cards:

• UOB Visa Infinite Metal Card
• UOB Visa Infinite Card
• UOB PRVI Miles Card
• UOB Preferred Platinum Card
• UOB ONE Card
• UOB Lady’s Card
• UOB Yolo Card
• UOB Basic Card

Go green and switch to eStatement to get your monthly credit card statements without any charges to enjoy greater convenience and enhanced security!

Click here to learn more.

For better security, we have recently enhanced UOB Mighty to run minimally on Android 6.0 or higher. Android phone users running on Android 5 or lower are required to update their operating system to continue using UOB Mighty.

Please be informed that effective 8 November 2019, the 10% Cash Back Deposits Campaign will be discontinued. We apologize for any inconvenience caused.

Effective Date:
16 October 2019 for all new customers of UOBM
6 November 2019 for all existing customers of UOBM as at 16 October 2019 

Terms & Conditions Governing Conventional Accounts & Services: ENGBM
Terms & Conditions Governing Islamic Accounts & Services: ENGBM

Please click here for our FAQ on Revision of Default Interest/Variation Profit Rate and Instalment Amount of Financing Facilities (applicable to borrowers/customers under Personal Banking segment).

Please be informed that Deposit Rates will be revised respectively to the following:


Passbook Savings:

Balance Tier Existing Rates (%p.a.) Revised Rates (%p.a.)
Up to RM10,000 0.05 0.05
Up to RM50,000 0.05 0.05
Up to RM100,000 0.20 0.20
Above RM100,000 0.50 0.35

 

Savings Plus:

Balance Tier Existing Rates (%p.a.) Revised Rates (%p.a.)
Up to RM10,000 0.05 0.05
Up to RM20,000 0.05 0.05
Up to RM50,000 0.10 0.10
Up to RM100,000 0.25 0.25
Up to RM150,000 0.25 0.25
Above RM150,000 0.40 0.30

 

Basic Savings Account:

Balance Tier Existing Rates (%p.a.) Revised Rates (%p.a.)
Up to RM10,000 0.25 0.25
Up to RM100,000 0.25 0.25
Up to RM1,000,000 0.25 0.25
Above RM1,000,000 0.30 0.25

 

InvestPro Account (previously known as eAccount):

Balance Tier Existing Rates (%p.a.) Revised Rates (%p.a.)
Up to RM5,000 0.05 0.05
Up to RM20,000 0.30 0.30
Up to RM50,000 2.65 2.40
Above RM50,000 3.15 3.00

 

ProSave Account-i:

Balance Tier Existing Profit Rates (%p.a.) Revised Profit Rates (%p.a.)
First RM5,000 0.50 0.35
Next RM5,000 0.50 0.35
Next RM10,000 1.75 1.60
Next RM30,000 2.50 2.35
Next RM50,000 2.95 2.80
Above RM100,000 3.00 2.85

 

i-Account:

Balance Tier Existing Rates (%p.a.) Revised Rates (%p.a.)
Up to RM10,000 0.05 0.05
Up to RM50,000 0.25 0.25
Up to RM100,000 0.30 0.25
Up to RM150,000 0.30 0.25
Up to RM300,000 0.50 0.40
Above RM300,000 0.60 0.50

 

Wealth Premium Account:

Asset Under Management Existing Rates (%p.a.) Revised Rates (%p.a.)
Up to RM50,000 0.00 0.00
Up to RM100,000 0.25 0.25
Up to RM150,000 0.65 0.65
Up to RM200,000 0.95 0.95
Up to RM250,000 1.25 1.15
Above RM250,000 1.65 1.55

 

Privilege Account:

Asset Under Management Existing Rates (%p.a.) Revised Rates (%p.a.)
Up to RM100,000 0.00 0.00
Up to RM300,000 0.02 0.02
Up to RM800,000 0.85 0.85
Up to RM3,500,000 1.85 1.75
Up to RM10,000,000 2.25 2.15
Above RM10,000,000 2.65 2.60

 

Protected by PIDM up to RM250,000 for each depositor.

 

Click here for the prevailing Savings Account Rates.

Click here for the prevailing Current Account Rates.

 

Terms and Conditions

Conventional ENG | BM

Islamic ENG

The UOB Debit Card Terms & Conditions, Product Disclosure Sheet and Transaction Limit changes will be revised with effect from 26 September 2019.

Please click here for a copy of the revised Terms and Conditions.

Please click here for a copy of the revised Product Disclosure Sheet.

Please click here for a copy of the revised Transaction Limit Table.

Amendment to Point-of-Sale (POS) transaction limit

Amendment to Online Purchase limit

The following clauses in regards to the Terms and Conditions for UOB ‘Year End Extravaganza’ Campaign have been refined:

  • Table A – Participating Criteria: Financial Transactions via Mighty/ FPX
  • Table D – Eligible Transaction: Performing financial transactions via Mighty/ FPX

Please click here for a copy of the revised Terms and Conditions.

Please find the summary of changes in the UOB Luggage Earmarked Campaign 2019 Terms & Conditions for ease of reference: 

Amendment to clause 1
Amendment to clause 6
Amendment to clause 9 

Please click here for a copy of the revised UOB Luggage Earmarked Campaign 2019 Terms & Conditions.

Please be informed that effective 21 September 2019, ‘Instant Transfer’ will be known as ‘DuitNow (Pay-to-Account-Number)’ on UOB Personal Internet Banking and Mighty app. You can perform your fund transfer transaction per usual as the process remains the same.

We are pleased to inform that our UOB Sungai Petani Branch will be relocated to Amanjaya Square on Monday, 6th January 2020.

We trust you will enjoy better facilities and comfort at our new premises located at:

UOB Sungai Petani Branch
No.4, Jalan Cempaka 1/3,
Amanjaya Square,
08000 Sungai Petani,
Kedah Darul Aman. 

Our last day of banking operations at 177 & 178, Jalan Kelab Cinta Sayang, Taman Ria Jaya will be on Friday, 3rd Jan 2020.

If you need any assistance, please contact UOB Contact Center at 03-26128 121/ 04-2401 121.

Thank you for your patronage and support.

Please click here for a copy of the revised UOB Lady's Credit Card Terms & Conditions.

Please be informed that Deposit Rates will be revised respectively to the following:


ONE Account:

Balance Tier Existing Rates (%p.a.) Revised Rates (%p.a.)
  Base N1Tier 1 N2Tier 2 Base N1Tier 1 N2Tier 2
First RM10,000 0.10 0.75 1.85 0.10 1.80 2.80
Next RM20,000 0.10 1.25 2.85 0.10 1.80 2.80
Next RM20,000 0.10 1.85 3.85 0.10 1.80 2.80
Next RM25,000 2.65 2.65 2.65 0.10 2.80 3.80
Next RM25,000 2.65 2.65 2.65 0.10 2.80 3.80
Above RM100,000 2.65 2.65 2.65 2.65 2.65 2.65

N1Tier 1 - Spend RM500 with UOB Credit Card and/or Debit Mastercard every month

N2Tier 2 - Spend RM500 with UOB Credit Card and/or Debit Mastercard every month and Pay 3 bills (min RM50 per bill) via UOB Personal Internet Banking or deposit minimum RM2,000 via Interbank GIRO/instant transfer every month

 

Stash Account:

Balance Tier Existing Rates (%p.a.) Revised Rates (%p.a.)
First RM10,000 0.75 0.00 0.75 0.75 0.25 1.00
Next RM15,000 0.75 0.00 0.75 0.75 0.25 1.00
Next RM25,000 0.75 2.50 3.25 0.75 1.25 2.00
Next RM50,000 0.75 3.00 3.75 0.75 2.75 3.50
Next RM100,000 2.75 0.00 2.75 0.75 3.25 4.00
Above RM200,000 2.75 0.00 2.75 2.75 0.00 2.75

 

Click here for the prevailing Savings Account Rates.

 

Protected by PIDM up to RM250,000 for each depositor.

 

Terms and Conditions

Conventional ENG | BM

Islamic ENG

Please be informed that request for cheque book via our Phone Banking IVR service will cease effective 1st Sept 2019.Cheque books can be ordered via alternative channels as follows:

 

1.

Personal/ Business Internet Banking
*If you are not a registered user, you may sign up for our internet banking service

 

2.

Any UOB branch

 

3.

Automated Teller Machine (ATM)
*Only for individual/personal account

CONVENTIONAL LOANS

Notification on changes to Standard Terms and Conditions Governing Banking Facilities and FAQ on Loan Documents (applicable to individual borrowers only)

 

Standard Terms and Conditions governing Banking Facilities

Please be informed that our Standard Terms and Conditions governing Banking Facilities (“STC”) which forms part of the letter of offer for banking facilities to our borrowers, has been revised and will take effect from 5th August 2019.

The following main clauses in our STC have been amended and revised:-

  1. Amendment to Clause 1.6;
  2. Insertion of Clause 4 (Financial Crime Representations and Warranties);
  3. Amendment to Clause 7 (Conversion of Foreign Currency Facility);
  4. Amendment to Clause 8 (Break Funding Cost);
  5. Amendment to Clause 12 (Anti-Money Laundering and Anti-Terrorism Financing);
  6. Amendment to Clause 14 (Change in Constitution);
  7. Amendment to Clause 16.1 (Events of Default);
  8. Amendment to Clause 19 (Costs and Expenses);
  9. Amendment to Clause 24 (Indemnity);
  10. Amendment to Clause 26 (Market Disruption);
  11. Amendment to Clause 28 (Increased Costs);
  12. Amendment to Clause 30 (Disclosure of Information);
  13. Amendment to Clause 35 (Notices);
  14. Amendment to Clause 36 (Service of Legal Process);
  15. Insertion of Clause 45 (Assignment);
  16. Deletion of the definition for FATCA Exempt Party, FATCA Deduction and US Person; and
  17. Insertion of the definition for Vendor.


Please click here for a copy of the revised STC.

 

Loan Documents

Please click here for our FAQ on the (a) housing loan documents; and (b) documents pertaining to property charged / assigned to the Bank.

 


 

ISLAMIC FINANCING FACILITIES

Notification on changes to Standard Terms and Conditions Governing Islamic Financing Facilities and FAQ on Financing Documents (applicable to individual customers only)

 

Standard Terms and Conditions Governing Islamic Financing Facilities

Please be informed that our Standard Terms and Conditions governing Islamic Financing Facilities (“STC - Islamic”) which forms part of the letter of offer for Islamic financing facilities to our customers, has been revised and will take effect from 5th August 2019.

The following main clauses in our STC - Islamic have been amended and revised:-

  1. Deletion of Clause 1.3;
  2. Amendment to Clauses 1.6, 1.16, 1.18 & 1.19;
  3. Deletion of Clauses 1.22, 1.23 & 1.24;
  4. Amendment to Clause 2 (Additional Conditions Precedent If Security is Property);
  5. Insertion of Clause 4 (Financial Crime Representations and Warranties);
  6. Amendment to Clause 6 (If Security Is Stocks and Shares);
  7. Amendment to Clause 7 (Conversion of Islamic Foreign Currency Facility);
  8. Amendment to Clause 8 (Prepayment);
  9. Amendment to Clause 10 (Profit/Commission/Fees/Charges (Where Applicable));
  10. Amendment to Clause 11 (Anti-Money Laundering, Anti-Terrorism Financing or Proceeds of Unlawful Activities);
  11. Amendment to Clause 13 (Change in Constitution);
  12. Amendment to Clause 15 (Events of Default);
  13. Amendment to Clause 18 (Costs and Expenses);
  14. Amendment to Clause 20 (Right to Debit);
  15. Amendment to Clause 21 (Right of Set-Off);
  16. Amendment to Clause 23 (Indemnity);
  17. Amendment to Clause 24 (Currency Indemnity);
  18. Amendment to Clause 25 (Market Disruption);
  19. Amendment to Clause 26 (Circumstances Beyond our Control);
  20. Amendment to Clause 27 (Increased Costs);
  21. Amendment to Clause 29 (Disclosure of Information);
  22. Amendment to Clause 31 (Data Protection);
  23. Amendment to Clause 32 (Compliance with FATCA);
  24. Amendment to Clause 35 (Notices);
  25. Amendment to Clause 36 (Service of Legal Process);
  26. Insertion of Clause 46 (Assignment);
  27. Deletion of the definition for FATCA Exempt Party, FATCA Deduction and US Person; and
  28. Insertion of new definition for Vendor.


Please click here for a copy of the revised STC - Islamic.

 

Financing Documents

Please click here for our FAQ on the (a) Home Financing Documents; and (b) Documents pertaining to property charged / assigned to the Bank.

 

For any queries, please contact any of our Loan Service Centres below or your account branch:
Pudu Loan Service Centre: 03-9221 0068
USJ Taipan Loan Service Centre: 03-5565 2060
Klang Loan Service Centre: 03-3361 2000
Puchong Loan Service Centre   : 03-8062 0021

CONVENTIONAL LOANS
Please click here for our FAQ on the (a) housing loan documents; and (b) documents pertaining to property charged / assigned to the Bank.

 

ISLAMIC FINANCING FACILITIES

Please click here for our FAQ on the (a) Home Financing Documents; and (b) Documents pertaining to property charged / assigned to the Bank.

We wish to inform that as part of our branch network strategic plan, a new location for UOB Sandakan is being explored to serve you better. This plan would be carried out tentatively in the first half of 2020. We will provide more details once the new location has been confirmed.

Pending the finalization of the above, you may continue to conduct your banking transactions seamlessly at our current Sandakan branch location or at our alternative channels as follows:

1. Our network of the other 44 UOB branches nationwide. Please click here to find the location of your nearest branch.
2. Our self-service terminals at all our branches are available 24 hours, 7 days a week for your convenience.
3. If you are a registered user, you may also use our internet banking services and / or mobile banking services or,
4. Alternatively, you may sign up for internet banking services and / or mobile banking services to manage your finances anywhere, anytime.

Please contact any of our operations staff at the Sandakan branch at 089-212 028 / 089-217 833, our Contact Centre at 088-477 121 or via email to uobcustomerservice@uob.com.my latest by 15 August 2019 if you have any concerns or queries to the above proposal.

Thank you for banking with us and we look forward to your continuous support.

Please be informed that effective 26 July 2019, the Instant Transfer/DuitNow maximum daily limit will be revised to RM50,000; and the preset of RM1,000 open fund transfer limit on UOB Mighty will be lifted. Moving forward, you may transact up to your daily transaction limit. To view your transaction limits, please login to your UOB Personal Internet Banking > click ‘Login Details’ > select ‘Transaction Limit’.

Please be informed that effective 1st July 2019, our Auto-Apportionment Payment service will be discontinued.

The system will no longer automatically apportion payments to your Principal and Supplementary card accounts carrying the same statement date.

You will be required to make separate payments to your respective accounts.

We apologize for any inconvenience caused.

Dear customers,

Please be informed that with effect from 30 May 2019, the bill payment service below on UOB Personal Internet Banking (PIB) and UOB Mighty (mobile banking) will be discontinued:

UOB Personal Internet Banking UOB Mighty
Under ‘Pay and Transfer’ > ‘Other Bills’ or ‘Quick Pay’ > ‘Other Payments’ Under ‘Pay or Transfer’ > ‘My Billers’ > ‘Quick Pay’

To pay your bills, please use JomPAY on UOB Personal Internet Banking or UOB Mighty to make a one-time payment and/or set scheduled payment. With JomPAY, you can pay using your UOB Savings, Current or Credit Card accounts.

For billers that are not on JomPAY, please contact or visit the respective service provider’s website for alternative modes of payment.

United Overseas Bank Limited (“UOB”), its branches in and outside Singapore and subsidiaries (“UOB Group entities”) are committed to complying with the sanctions laws and regulations (“sanctions laws”) passed by Singapore, the United Nations Security Council, the European Union and the U.S. Department of the Treasury’s Office of Foreign Assets Control as well as applicable sanctions laws in the jurisdictions in which UOB Group entities operate. Under the sanctions laws, individuals and entities are prohibited from entering into financial transactions or provide financial assistance or services in relation to sanctioned individuals, entities or activities, as non-compliance with relevant sanctions laws may result in civil or criminal liability leading to fines, imprisonment or both.

As such, UOB Group entities do not open accounts, continue customer relationships, provide products or services, execute or facilitate transactions (directly or indirectly) or engage in any activity involving sanctioned individuals, entities, countries or territories, subject to the extent permissible by sanctions laws. UOB Group entities may also, in its sole discretion, decide not to process or to facilitate transactions or to provide products and services even where permissible by sanctions laws, if these activities fall outside UOB’s risk appetite. Currently, the sanctioned countries and regions are the Crimea region in Ukraine, Cuba, Iran, North Korea, Sudan and Syria.

In addition, UOB Group entities will restrict certain products or services or business activities involving (directly or indirectly) countries, individuals or target industry sectors subject to selective or targeted sanctions laws. Currently, the countries where selective sanctions laws may apply are Zimbabwe, Belarus, Venezuela and Russia.

By applying for products and services and by continuing a banking relationship with us, you represent and warrant that at all times, you are not subject to any sanction laws and shall not use UOB Group entities, its products or services (regardless of currency) for the benefit of sanctioned individuals, entities, countries or territories. UOB Group entities will not hesitate to take necessary action, including reporting, rejecting and/or blocking transactions, rejecting funds, closing accounts, terminating relationships that appear to violate sanctions laws. By upholding a strict stance on sanctions, UOB is protecting the interests of our customers and helping them to abide by sanctions laws.

Frequently Asked Questions
What are Sanctions?
Sanctions are official policies used by governments and organisations such as the United Nations and European Union to prevent or to respond to security threats or to induce changes to conduct to acceptable standards. These official policies help to achieve the desired objectives as banks are restricted from having relationships or supporting activities with listed names and industries subject to prohibitions.
What does Sanctions have to do with you or your business?
Globalisation has increased the interconnectivity between countries and businesses. With this increased connection, the opportunities and likelihood for the exploitation of financial systems have increased as well.

To ensure that our customers can bank with us safely and securely, we will need to verify and obtain further understanding of your business nature and activities with us. Where required, we will also request for documentary evidence from our customers in order to protect you and your accounts with us.
What is UOB doing with your information?
Banks have a legal obligation to know their customers. Our systems and processes rely heavily on having up-to-date information. The information provided will be used to support our work in protecting our customers and ourselves against potential sanctions breaches, illegal activities and financial crime. The information or documents pertaining to the nature and purpose of an activity or relationship that you provided during our requests will aid us in the further understanding of your risk profile, nature of business and to facilitate the provision of our products and services.

The data that is provided at our request is treated very seriously and will be subject to UOB’s highest security and privacy standards.