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With the rise in scam cases and unauthorized account takeovers, to safeguard your banking experience, an additional step is now required to activate Secure PIN for UOB Access. This is only applicable for customers who have changed mobile devices or activating Secure Pin for UOB Access for the first time.
What is UOB Access and Secure PIN?
UOB Access is a digital security token embedded in your smartphone that allows you to securely authenticate transactions on UOB Personal Internet Banking and the UOB TMRW app.
When setting up UOB Access, you must create a 6-digit Secure PIN, which acts as your personal authentication code to verify online banking transactions. Thereafter, call UOB Contact Centre at the number displayed in your UOB TMRW app's on-screen alert within the 12-hour cooling off period to confirm your request. Log in after 12 hours to complete activation.
What to expect for activation?
Click here for FAQs on UOB Access.
Dear valued customers,
Please be advised that the following CelcomDigi Prepaid Reload services will no longer be available on UOB Personal Internet Banking effective 1 April 2025:
For alternative CelcomDigi reload options, visit CelcomDigi’s official website. Thank you.
We wish to inform that as part of our branch network strategic plan, a new location for UOB USJ Triangle branch is being explored to serve you better. This plan would be carried out tentatively in the second half of 2025. We will provide more details nearer to the date.
Pending the finalization of the above, you may continue to conduct your banking transactions seamlessly at our USJ Triangle branch or at our alternative channels as follows:
Please contact any of our operations staff at USJ Taipan branch at 03-5561 8228, or through our Contact Centre at 03-26128 121 latest by 18 April 2025 if you have any concerns or queries to the above proposal.
Thank you for banking with us and we look forward to your continuous support.
Please be informed that effective 8 March 2025, UOB Malaysia will be updating the Interactive Voice Response (IVR) steps for UOB Credit/Debit Card activation, as below:
For more information, please refer to https://www.uob.com.my/personal/cards/tools-tips/pin-n-pay.page#creatingyourpin
Please be informed that the campaign end period for UOB Malaysia Privilege Banking Power Up Rewards Campaign 11 November 2024 – 28 February 2025 and Wealth Banking Power Up Rewards Campaign 11 November 2024 – 28 February 2025, have been extended to 31 March 2025. Kindly refer to the below promo page for the Terms & Conditions.
20th February 2025
Dear Valued Customers,
The Finance Act 2024 has introduced amendments to the Stamp Act 1949 whereby, with effect from 1st January 2025, the stamp duty rate for cheque instruments has been revised from RM0.15 to RM1.00.
The stamp duty for cheque instruments is revised as follows:
Transaction Type | Existing Stamp Duty | Revised Stamp Duty |
Cheque Book | RM0.15 per cheque leaf | RM1.00 per cheque leaf |
Cashier’s Order | RM0.15 per cheque | RM1.00 per cheque |
Click here for the revised stamp duty rate.
Frequently Asked Questions (FAQS) on Stamp Duty Charges
Questions | Answers |
1. Why is there an increase on the stamp duty for Cheque Book Issuance and Cashier’s Order? | The Finance Act 2024 came into force on 1st January 2025. The Act made amendments to amongst others, the Stamp Act 1949 (“Stamp Act”). Pursuant to the amendments, stamp duty payable on cheques has been duly increased from RM0.15 to RM1.00 per cheque. The amendments are applicable to all financial institutions and the new stamp duty charges are effective from 1st January 2025. |
2. Is the RM1.00 stamp duty charged per cheque leaf or per cheque book? | It is charged per cheque leaf. For example, if a cheque book is issued with 50 pieces of cheque leaf, the customer would be charged RM50. |
3. Can I request for exemption of stamp duty? | We are unable to grant any waiver for stamp duty as this is collected by the Bank to be paid to Lembaga Hasil Dalam Negeri Malaysia (LHDNM). |
Please be informed that we have added a new merchant “The Food Merchant” to Clause 1(v) as part of the “Groceries” category.
For the updated terms and conditions, please click here.
Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Jan’25 Campaign and UOB Malaysia Wealth Banking Sign Up Jul’24 – Jan’25 Campaign has been extended to 31 March 2025. Kindly refer to the below promo page for the Terms & Conditions.
Important Update: Discontinuation of UOB Pay Service |
Please take note, you may experience intermittent disruption on the UOB Pay Service. Effective 28 Feb 2025, UOB Pay service will no longer be available to use on UOB TMRW. As we look to enhance your banking experience, the discontinuation of UOB Pay allows us to focus our efforts on an improved payment solution offering in future. In the meantime, please continue to use your physical UOB credit or debit card for all your transactions.
We regret any inconvenience caused. Thank you for your support. |
Please be informed that there will be a revision to the channels available for UNIRinggit Rewards Catalogue redemption, effective 24 February 2025.
Channels Available for Redemption | |
Current | Effective 24 February 2025 |
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In line with the above revision, clause 6 and clauses related to the Redemption of UNIRinggit for Gifts of the UNIRinggit Rewards Programme Terms and Conditions will be revised.
Click here for the revised terms and conditions.
Dear valued customers, kindly be informed that effective 13 January 2025, UOB Malaysia branches will be operating from 9:30am to 4:00pm, Monday to Friday* (except Public Holidays).
You may continue to access our Personal Internet Banking website or TMRW app for all your digital banking needs.
To find out which branch is nearest to you, please use our Branch Locator: https://go.uob.com/4fLBr3L.
*Sunday to Thursday for branches in Kelantan and Terengganu.
Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Dec’24 Campaign, UOB Malaysia Wealth Banking Sign Up Jul’24 – Dec’24 Campaign, UOB Special Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign and UOB Special Wealth Banking Sign Up for new-to-bank & selected credit cardholder Campaign has been extended to 31 January 2025. Kindly refer to the below promo page for the Terms & Conditions.
Please be informed that the redemption rate for following items will be revised as follows:
Category | Redemption Item | UNIRinggit Required | |
Current | Revised (effective date: 15 Jan 2025) |
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*Digital Vouchers | Grab Food Digital Voucher Worth RM50 | 36,000 | 40,000 |
Family Mart RM50 Digital Voucher | |||
Starbucks Malaysia Mobile Apps RM50 Digital Voucher | |||
Lazada's App RM50 Digital Voucher | |||
Shopee RM50 Digital Voucher | |||
Shell Voucher RM50 Digital Voucher | |||
Zus Coffee RM50 Digital Voucher | |||
Jaya Grocer RM50 Digital Voucher |
*Digital Vouchers redemption can only be made through Online Redemption (via UOB website or UOB TMRW)
Category | Redemption Item | Redemption Channels | UNIRinggit Required | |
Current | Revised (effective date: 15 Jan 2025) |
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Physical Voucher | AEON RM100 Physical Gift Voucher | Online Redemption | 64,000 | 92,000 |
Contact Centre Redemption | 82,000 | 115,000 |
Clause 3 and 38 of the UNIRinggit Rewards Programme Terms and Conditions have been revised.
To view the updated Terms and Conditions, please click here.
For the updated terms and conditions, please click here.
Please be informed that the campaign end period for WEALTH WELLNESS REGULAR INVESTMENT SAVINGS PLAN CAMPAIGN has been extended to 31 December 2025. Kindly refer to the below promo page for the Terms & Conditions.
UOB MALAYSIA WEALTH WELLNESS REGULAR INVESTMENT SAVINGS PLAN CAMPAIGN
Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Nov’24 Campaign, UOB Malaysia Wealth Banking Sign Up Jul’24 – Nov’24 Campaign, UOB Special Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign and UOB Special Wealth Banking Sign Up for new-to-bank & selected credit cardholder Campaign has been extended to 31 December 2024. Kindly refer to the below promo page for the Terms & Conditions.
Please be informed there is a revision of Clause 3 & 4 on the number of available units for each gift type in the Term and Condition, refer HERE for details.
Please be informed that we have updated the Terms and Conditions for UOB Malaysia EVOL Credit Card to provide better clarity on online (e-wallet) cashback eligibility.
UOB EVOL Credit Card revised clauses:
Clause (7) : MCC code 6012 removed from Online (e-wallet) eligible cashback
For the updated terms and conditions, please click here
Revision of Campaign Period for UOB Malaysia Wealth Banking & Privilege Banking Sign Up Campaign and Special Wealth Banking & Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign.
Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Oct’24 Campaign, UOB Malaysia Wealth Banking Sign Up Jul’24 – Oct’24 Campaign, UOB Special Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign and UOB Special Wealth Banking Sign Up for new-to-bank & selected credit cardholder Campaign has been extended to 30 November 2024. Kindly refer below for the updated Terms & Conditions.
Please be informed that we have updated the Terms and Conditions for UOB Malaysia Visa Infinite and Privilege Banking Visa Infinite to provide better clarity on Birthday Double Airmiles Redemption.
UOB Visa Infinite Card revised clause:
UOB Privilege Banking Visa Infinite Card revised clause:
UOB Visa Infinite Card Terms and Conditions: ENG
UOB Privilege Banking Visa Infinite Terms and Conditions: ENG
With effect from 22 October 2024, 3rd party cheque encashment will no longer be accepted. As an alternative, please use our UOB online banking service to transfer money.
With effect from 22 October 2024, account holder can walk into the nearest UOB branch to withdraw cash without issuing a cheque, following account’s signing conditions.
Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Sep’24 Campaign and UOB Malaysia Wealth Banking Sign Up Jul’24 – Sep’24 Campaign has been extended to 31 October 2024. Kindly refer to the below promo page for the Terms & Conditions.
Please be informed that we have revised the campaign name and clause 2.3 with effect from 16 September 2024.
Terms and Conditions, please click here.
REDEMPTION OF UNIRINGGIT FOR AIR MILES
Please be informed that the redemption rate of UNIRinggit for Air Miles will be revised based on the type of credit card(s) as follows:
Card Type | Redemption item | UNIRINGGIT Required | |
Current | Revised (effective date: 23 Sept 2024) |
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UOB Visa Infinite Metal | 1,000 AirAsia Points | 8,500 | 5,000 |
1,000 Asia Miles | 4,500 | 5,000 | |
1,000 Enrich Miles | 4,500 | 5,000 | |
1,000 KrisFlyer Miles | 4,500 | 5,000 |
Card Type | Redemption item | UNIRINGGIT Required | |
Current | Revised (effective date: 23 Sept 2024) |
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UOB Visa Infinite | 1,000 AirAsia Points | 8,500 | 12,000 |
1,000 Asia Miles | 9,000 | 12,000 | |
1,000 Enrich Miles | 9,000 | 12,000 | |
1,000 KrisFlyer Miles | 9,000 | 12,000 |
Card Type | Redemption item | UNIRINGGIT Required | |
Current | Revised (effective date: 23 Sept 2024) |
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UOB Privilege Banking Visa Infinite | 1,000 AirAsia Points | 8,500 | 10,000 |
1,000 Asia Miles | 9,000 | 10,000 | |
1,000 Enrich Miles | 9,000 | 10,000 | |
1,000 KrisFlyer Miles | 9,000 | 10,000 |
Card Type | Redemption item | UNIRINGGIT Required | |
Current | Revised (effective date: 23 Sept 2024) |
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UOB Zenith | 1,000 AirAsia Points | 6,400 | 7,400 |
1,000 Asia Miles | 6,400 | 7,400 | |
1,000 Enrich Miles | 6,400 | 7,400 | |
1,000 KrisFlyer Miles | 6,400 | 7,400 |
Card Type | Redemption item | UNIRINGGIT Required | |
Current | Revised (effective date: 23 Sept 2024) |
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UOB PRVI Miles Elite | 1,000 AirAsia Points | 9,000 | 12,000 |
1,000 Asia Miles | 9,000 | 12,000 | |
1,000 Enrich Miles | 9,000 | 12,000 | |
1,000 KrisFlyer Miles | 9,000 | 12,000 |
Card Type | Redemption item | UNIRINGGIT Required | |
Current | Revised (effective date: 23 Sept 2024) |
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UOB PRVI Miles |
1,000 Asia Miles | 15,000 | 20,000 |
1,000 Enrich Miles | 15,000 | 20,000 | |
1,000 KrisFlyer Miles | 15,000 | 20,000 |
Please be informed that we have revised clause 10 of the Terms and Conditions for the UOB Lady’s Platinum and Solitaire Cards Acquisition Campaign (Complimentary Dining for Two) under Prize Mechanics & Fulfilment, with effect from 6 September 2024.
For Terms and Conditions, please click here.
Debit Card cumulative contactless amount will be revised from RM800 to RM1,250, effective from 9 September 2024.
Updated Clause 5.5.b. of UOB Malaysia Debit Card Terms and Conditions (effective 9 September 2024).
To view the updated Terms and Conditions, please click here.
Please be informed that we have updated the Terms and Conditions for UOB Malaysia Visa Infinite, Privilege Banking Visa Infinite and Visa Infinite Metal Card to provide better clarity and enhanced benefits of UNIRM for Overseas Spend, Complimentary Local Airport Limousine Service and Complimentary Airport Lounge Access.
UOB Visa Infinite Card revised clauses:
UOB Privilege Banking Visa Infinite Card revised clauses:
UOB Visa Infinite Metal Card revised clauses:
UOB Visa Infinite Card Terms and Conditions: ENG
UOB Privilege Banking Visa Infinite Terms and Conditions: ENG
UOB Visa Infinite Metal Card Terms and Conditions: ENG
Important Notice:
We refer to the terms and conditions of UOB Lady’s Platinum and Solitaire Cards Acquisition Campaign (Complimentary Dining for Two) (Campaign Period: 8 April-8 July 2024) where the Winner will get complimentary dining for two (2) in either one of the participating award-winning restaurants in Malaysia, Thailand, or Indonesia.
Kindly be informed of the change in the participating restaurant in Thailand from J’AIME by Jean-Michel Lorain in Thailand to MIA Bangkok with effect from 9 August 2024.
For terms and conditions, click here.
Clause 1d of the UNIRinggit Rewards Programme Terms and Conditions has been revised.
To view the updated Terms and Conditions, please click here.
With effect from 28 August 2024, the Terms and Conditions Governing Accounts and Services (Conventional Banking) will be revised as follows:
Clause 47.6.7 – One Account Eligible Card
Please click on the link below for the revised terms and conditions.
Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM
We have updated the Terms and Conditions for UOB MID-YEAR SPENDTACULAR CAMPAIGN 2024 to include clause 31(f) under Prize Mechanics & Fulfilment, related to sub-campaign “Daily Cashback” with effect from 1 August 2024.
Terms and Conditions, please click here.
Please be informed that we have updated our Terms and Conditions for the UOB Commercial Credit Card Travel Personal Accident Insurance and UOB Complimentary Corporate Liability Waiver Insurance by enlisting the list of UOB Commercial Credit Card.
For the updated Complimentary Corporate Liability Waiver Insurance Terms and Conditions, please click here.
For the updated Travel Personal Accident Insurance Terms and Conditions, please click here.
Please be informed that we have updated the Terms and Conditions for UOB Malaysia Commercial Credit Cards Cashback applicable to cardmembers of UOB Commercial Credit Cards issued by UOB Malaysia Berhad.
The updated Terms and Conditions provides an extended and more precise version of the cashback category inclusions and exclusions. Revisions are on the following:
Existing UOB Malaysia Commercial Credit Card Cashback Terms and Conditions : click here.
Updated UOB Malaysia Commercial Credit Card Cashback Terms and Conditions : click here.
Please be informed that we have updated the Terms and Conditions for UOB Malaysia Commercial Charge Card Cashback applicable to cardmembers of UOB Commercial Charge Cards issued by UOB Malaysia Berhad.
The updated Terms and Conditions provides an extended and more precise version of the cashback category inclusions and exclusions. Revisions are on the following:
Existing UOB Malaysia Commercial Charge Card Cashback Terms and Conditions : click here.
Updated UOB Malaysia Commercial Charge Card Cashback Terms and Conditions : click here.
Please be informed that we have revised the UOB Malaysia Commercial Charge Card Cardmember Agreement by removing the definition of “Installment Payment Plan” clause as it is not applicable for a Charge Card.
For updated T&C please click here.
Please be informed that we have updated our Terms and Conditions governing UOB Commercial Cards Facility.
The updated Terms and Conditions provides an extended and more precise version of definitions along with the inclusion of Virtual Payment Solution. Revisions are on the following:
For updated UOB Commercial Cards Facility Terms and Conditions, please click here.
For existing UOB Commercial Cards Facility Terms and Conditions, please click here.
Please be informed that the following item available via Online Redemption for UNIRinggit Rewards Programme has been revised:
Item | UNIRM Required | |
Current UNIRM |
Revised UNIRM (effective date: 12 Aug 2024) |
|
TOUCH 'N GO EWALLET RELOAD PIN RM50 | 36,000 | 40,000 |
Please be informed that One Account Interest Rates will be revised respectively to the following:
One Account
Balance Tier | Existing Rates (%p.a.) | Revised Rates (%p.a.) |
||||||
Do Nothing | N1Do 1 Action | N2Do 2 Actions | Max. Effective Interest Rate | Do Nothing | N1Do 1 Action | N2Do 2 Actions | Max. Effective Interest Rate | |
First RM50,000 | 0.10 | 0.80 | 2.00 | 2.00 | 0.10 | 0.80 | 2.00 | 2.00 |
Next RM50,000 | 0.10 | 1.80 | 6.00 | 4.00 | 0.10 | 1.80 | 6.00 | 4.00 |
Next RM100,000 | 2.00 | 2.00 | 2.00 |
N33.00 |
0.10 |
1.80 |
4.00 |
N34.00 |
Above RM200,000 | 2.00 | 2.00 | 2.00 |
N42.89 |
2.00 | 2.00 | 2.00 |
N43.78 |
Eligible for N1 when perform any 1 of the following transactions or eligible for N2 when perform any 2 of the following transactions:
N3Maximum Effective Interest Rate for balance tier above RM100,000 is calculated based on RM200,000 deposit, provided customers complete any of the 2 actions per month.
N4Maximum Effective Interest Rate for balance tier above RM200,000 is calculated based on RM225,000 deposit, provided customers complete any of the 2 actions per month.
Click here for the prevailing One Account rates.
Terms and Conditions
Protected by PIDM up to RM250,000 for each depositor.
Member of PIDM
With effect from 1 August 2024, the Terms and Conditions Governing Accounts and Services (Conventional Banking) will be revised as follows:
Clause 47.6 – One Account Interest Rate and Eligible Card
Please click on the link below for the revised terms and conditions.
Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM
Please be informed that we have updated the Terms and Conditions for UOB Malaysia PRVI Miles Elite to provide better clarity and updates on participating lounges. Revisions are on Clause 1(a)(ii)(b), Clause D (a), (b), (c), (d), (e) and (g) & Clause C (Table 1).
UOB PRVI Miles Elite Card Terms and Conditions: ENG
The increase in scam cases reveals how scammers are able to hijack your banking account and perform unauthorised transactions when they access your phone or when they use scare tactics to convince victims to make authorised payments under duress.
From 1 July 2024 onwards, any increase to your transaction limits for online banking will only be effective after 12 hours (12-hour cooling off period). This serves as an extra layer of security to prevent large sums of money being transferred out from your account(s) immediately if the transaction limit increase was performed by fraudsters. However, if you are looking to reduce your existing transaction limits, it will take effect immediately.
You will still be able to perform transactions that are within your existing transaction limits during the 12-hour cooling off period. Click here to find out more.
Clauses related to below section of the Introduce A Friend Programme Terms and Conditions have been revised.
Revised Terms and Conditions (effective from 15 July 2024) : ENG
Please be informed that we have revised clause 1 of this campaign on the campaign eligibility.
Terms and Conditions for Go Green with UOB Home Loan Campaign: English
Clauses related to below section of the UNIRinggit Rewards Programme Terms and Conditions have been revised.
Click here for the revised terms and conditions.
Please be informed that the campaign end period for Member-Get-Member by Association – A PVWB Introducer Campaign has been extended to 31 December 2024.
Please refer to your Client Acquisition Manager, Client Advisor or Relationship Manager for the revised and updated terms and conditions.
Please be informed that we have added Clause 1(ix) and Clause 4 to provide better clarity on the definition of Posting Date and the tabulation of Minimum Retail Spend requirement for Cash Rebate eligibility.
Terms and Conditions : ENG
Please be informed there is a revision of Clause 3 on the activation process in the Term and Condition, refer HERE for details.
In line with industry-wide efforts to combat fraud and scam cases, there are 3 enhanced security features that we have introduced to safeguard your personal details. You may experience any one of these features if our security system detects unusual online transactions or suspicious activities in your account.
Click here to find out more.
Terms and Conditions : ENG
With effect from 27 February 2024, the Terms and Conditions Governing Accounts and Services (Conventional Banking) will be revised as follows:
Clause 47.6.7 Revised/Updated Definition of One Account Eligible Card
Please click on the link below for the revised terms and conditions.
Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM
Please be informed that the UOB Visa/ Mastercard Cardmember Agreement will be revised effective 6 March 2024 as part the Bank’s continuous effort to enhance and improve the delivery of services to our customers. The revision made is generally to provide further clarity to provisions relating to UOB Commercial Card.
Summary of material changes as below:
Item | Revision | ||||||||||||||||||||||||||||||||||||
UOB Credit Card & Charges | The UOB Credit Card Fees and Charges table has been moved from the agreement to UOB website. Please click here to view the UOB Credit Card Fees and Charges. | ||||||||||||||||||||||||||||||||||||
Clause 1 Definitions and Interpretation |
The definition of the following has been updated and added to provide clarity on Commercial Card related clauses. Updated definition:
New definition:
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Clause 8.1 Credit Card Account |
Amendments made to clarify that the hardcopy of Summary Statement and/or Statement of Account will be issued to corporate member with Commercial Card (Corporate and/ or Joint & Several Liability) | ||||||||||||||||||||||||||||||||||||
Clause 9 Credit Limit |
Amendments made to summarize the credit limit assignment for Credit Card and Commercial Card | ||||||||||||||||||||||||||||||||||||
Clause 11.7 Fees, Charges and Right to Debit |
Amendments made to clarify on the interest free period for Credit Card and Commercial Card (Personal Liability) i.e. 20 days and for Commercial Card i.e. one (1) calendar month | ||||||||||||||||||||||||||||||||||||
Clause 16.1 Termination, Cancellation, or Suspension of Credit Card |
Amendments made to include the words “authorised person of the company” as the authorised person to terminate the use of credit card. | ||||||||||||||||||||||||||||||||||||
Clause 16.8 Termination, Cancellation, or Suspension of Credit Card |
Amendments made to clarify the consequence of termination of the principal Credit Card and/or Commercial Card (Personal Liability) and Commercial Card (Corporate and Joint & Several Liability). |
See below for the existing UOB Visa/ Mastercard Cardmember Agreement and the updated UOB Visa/ Mastercard Cardmember Agreement.
Existing UOB Visa/ Mastercard Cardmember Agreement : uob.my/vmcav0422
Updated UOB Visa/ Mastercard Cardmember Agreement : uob.my/vmcav0524
Thank you.
With effective from 9 February 2024, kindly be informed that Clause 7 in Member-Get-Member by Association – A PVWB Introducer Campaign in Bulk Terms and Conditions will be revised.
Please refer to your Client Acquisition Manager, Client Advisor or Relationship Manager for the revised terms and conditions.
Please be informed that the campaign end period for UOB MALAYSIA PRVI MILES FOREIGN SPEND CAMPAIGN and UOB MALAYSIA PRVI MILES ELITE FOREIGN SPEND CAMPAIGN has been extended to 30 June 2024. Kindly refer to the below promo page for the Terms & Conditions.
Please be informed that we had recently revised and amended our Privacy Notice and the Privacy Notice (PDPA-PN-005/23) will be effective on 29 December 2023 (refer below).
Our complete and detailed privacy notice is also available by request from our branches and/or via our website www.uob.com.my.
Please be informed that UOB Personal Internet Banking will not be supported on outdated browsers. We recommend that you use the latest supported web browsers version to ensure that you are protected against potential cyber threats, as an outdated browser is no longer receiving any security updates from the respective web browser providers.
As such, you may need to update your web browser to the latest version for a seamless and uninterrupted banking experience. No action is required if your browser version is already up to date.
To find out more, please click here
Based on our records, we note that the interest free period for some customers who hold a UOB Commercial Card (personal liability) was incorrectly extended by up to 30 days from statement date. This has been rectified and the necessary adjustment has been made. The Bank will continue to honour the 30 days of interest free period until the end of the year (only to customers who received the notification via SMS / eDM / letter), and the updated interest free period will be effective 1 January 2024.
Details of the change:
Applicable Commercial Card (Personal Liability) |
Platinum Business Mastercard Platinum Business Visa Corporate Mastercard Corporate Visa |
Extended Interest Free Period (till 31 December 2023) |
30 days |
Updated Interest Free Period (from 1 January 2024) |
20 days |
To ensure a smooth transition and to avoid any inconvenience, kindly ensure the scheduled payment instructions (if any) for the above UOB Commercial Card is updated as soon as possible. Please note that this adjustment is only applicable for Commercial Cards under personal liability and there are no changes to cards under corporate liability.
Clauses related to below section under the UNIRinggit Rewards Programme Terms and Conditions have been revised.
Delivery of Gift(s) under REDEMPTION OF UNIRINGGIT FOR GIFTS
REDEMPTION OF UNIRINGGIT FOR CASH BACK
Click here for the revised terms and conditions.
Effective 1 October 2023, you will only be able to sign up for your online banking access or reset your username and password at our branches or at our Automated Teller Machines (ATM) after office hours. This is to facilitate verification of your identity to ensure that your banking experience remains safe and secure.
Kindly be informed that the campaign period and mechanics for UOB Onederful Referral Campaign will be ceased with effective from 1 October 2023.
Kindly be informed the Terms and Conditions for 2023 MID-YEAR SPEND & WIN CAMPAIGN, Clause 2(b) has been updated to remove “Private Banking customer of UOB Malaysia” from the non-eligible category.
Please click on the link below for the revised terms and conditions.
ENG
Financial scams are continuously evolving and becoming more sophisticated. We have implemented below measures in line with industry’s effort to combat online scams.
UOB Access
UOB Access, previously known as Mighty Secure, is a digital security token used to keep your online banking activity more secure. Effective 26 June 2023, you are required to authenticate your online banking transactions with UOB Access as you will no longer receive SMS One-Time-PIN.
To avoid disruption to your online banking transactions, download the UOB TMRW app today to register and activate UOB Access.
Cooling Off Period
In a bid to tighten security, the duration of Secure Pin Activation is extended to 12 hours.
Kill Switch
This is a self-service security feature that allows you to disable your digital access on the Personal Internet Banking and UOB TMRW app instantly. If you suspect that you have been scammed, call UOB Malaysia’s 24/7 Fraud Reporting Hotline +60326128100 and follow the instructions provided to use the Kill Switch.
Compatibility with Secure Operating System
UOB TMRW app requires iOS 13.0 and Android OS 10.0 and above to ensure that you get the latest reinforcements and security updates to protect you against frauds.
Detecting Apps from Untrusted Sources
UOB TMRW cannot be used with applications with accessibility permission from untrusted sources. These applications may potentially compromise your banking information. To protect your banking information, you will be requested to uninstall such applications when they are detected by our security system. Please be assured that UOB TMRW does not store any information on the applications installed on your device.
For the updated terms and conditions, please click the following links:
When you continue to use, operate or pay to an existing Citi branded account(s), facility(ies) and/or service(s), you are agreeing to the prevailing terms and conditions governing your relationship with United Overseas Bank (Malaysia) Bhd (“UOB Terms”) which from migration date, would be binding on you and your authorised person(s) (such as authorised signatory(ies), joint or secondary account holder(s) and guarantor(s)*.
With effect from migration date, the applicable UOB Terms will amend and modify the existing terms and conditions and constitutes the entire agreement between us and you, superseding prior or concurrent agreements, products or services.
Please access applicable UOB Terms in this website.
* For Islamic checking and deposit accounts (Qard) and financing accounts (Bai Bithaman Ajil (BBA) or Musyarakah Mutanaqisah, as applicable), notice of variation of the existing underlying arrangement to Tawarruq have been sent earlier.
Please be informed that card spends from the following Citi Debit and Credit Cards through Visa, Master or MyDebit will qualify and be accorded with One Account Bonus Interest with effect from 1 September 2023 onwards.
No. | Product Name |
1 | Citi Generic Debit Card |
2 | CitiGold Debit Card |
3 | Citi Priority Debit Card |
4 | Citi Cashback Plat (Visa) |
5 | Citi Cashback Plat (Mastercard) |
6 | Citi Cashback Gold (Visa) |
7 | Citi Cashback Gold (Mastercard) |
Terms and conditions
Conventional ENG | BM
Protected by PIDM up to RM250,000 for each depositor.
Member of PIDM
With effect from 1st November 2022, Citibank Berhad (Citi) has transferred ownership of its consumer banking business to United Overseas Bank (Malaysia) Berhad (UOB). As part of the transition, we are preparing to move to ONE single combined statement for all your credit cards. This means your statement and payment due dates will be consolidated and merged into one for ease of your future statement and payment reference.
Click here for more information.
Please be informed that the UNIRM redemption for UNIRinggit Rewards Programme has been revised for below credit cards.
Redemption option | UNIRM Required | |
Current UNIRM | Revised UNIRM (effective date: 1st July 2023) |
|
1,000 AirAsia Points | 8,500 | 12,000 |
1,000 Asia Miles | 11,500 | 15,000 |
1,000 Enrich Miles | 11,500 | 15,000 |
1,000 KrisFlyer Miles | 11,500 | 15,000 |
Please note that the campaign end period for the following 0% Interest Easi-Payment Plan (EPP) has been revised to 30 June 2023.
For EPP signed up in any of the campaign below prior to 30 June 2023, the EPP tenure and payment term will remain unchanged as at point of sign up.
Any new EPP sign up for all the campaigns below will not be accepted effective 1 July 2023.
Card Type | Campaign Name | Campaign End Period | Revised Campaign End Period |
|
0% Interest Easi-Payment Plan for Education | 31 December 2023 | 30 June 2023 |
|
0% Interest EPP for medical | 31 December 2023 | 30 June 2023 |
|
0% Overseas Easi-Payment Plan | 31 December 2023 | 30 June 2023 |
Clauses related to the Delivery of Gift(s) under REDEMPTION OF UNIRINGGIT FOR GIFTS section under the UNIRinggit Rewards Programme Terms and Conditions have been revised.
Click here for revised terms and conditions.
We have updated the Terms and Conditions for UOB Malaysia Preferred Credit Card to include the following:
1-for-1 drinks offer at the Coffee Bean & Tea Leaf outlets every Monday to Friday
1-for-1 movie ticket offer for purchases made at Golden Screen Cinemas on Friday only
Click here for the full Terms and Conditions.
With effect from 1 June 2023, the Terms and Conditions Governing Unit Trust Services will be revised as follows:
Please click on the link below for the revised terms and conditions.
Effective 1 June 2023, UOB ONE Card's annual fee will be revised as follows:
Card Type | Current Annual Fee | Revised Annual Fee (effective date: 1 June 2023) |
||
Principal Card (RM) | Supplementary Card (RM) | Principal Card (RM) | Supplementary Card (RM) | |
ONE Card | 68 | 30 | 120 | 60 |
ONE Platinum Card | 168 | 30 | 195 | 100 |
Please be informed that the Deposits interest / profit rates for Fixed Deposit / Islamic Fixed Deposit-i / FD Plus / FD Plus-i will be revised respectively to the following:
Month / Bulan | Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) | Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun) |
1 | 2.25 | 2.40 |
2 | 2.30 | 2.45 |
3 | 2.35 | 2.50 |
4 | 2.45 | 2.60 |
5 | 2.45 | 2.60 |
6 | 2.45 | 2.60 |
7 | 2.55 | 2.70 |
8 | 2.55 | 2.70 |
9 | 2.55 | 2.70 |
10 | 2.55 | 2.70 |
11 | 2.55 | 2.70 |
12 | 2.55 | 2.70 |
13 to 23 | 2.65 | 2.80 |
24 to 47 | 2.75 | 2.90 |
48 to 59 | 2.85 | 3.00 |
60 | 2.95 | 3.10 |
Note: For Non-Individuals, Fixed Deposit / Islamic Fixed Deposit-i revised interest/profit rates shall only be applicable for Month 1 to Month 12.
Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.
Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.
UOB Malaysia lending rates and financing rates would be as follow:-
Lending Rates | ||
Base Rate (BR) | 3.86% p.a. | Effective 8th May 2023 |
Base Lending Rate (BLR) | 6.82% p.a. | Effective 8th May 2023 |
*Standardised Base Rate (SBR) | 3.00% p.a. | Effective 8th May 2023 |
Financing Rates | ||
Islamic Base Rate (IBR) | 3.86% p.a. | Effective 8th May 2023 |
Islamic Base Financing Rate (BFR) | 6.82% p.a. | Effective 8th May 2023 |
*Standardised Islamic Base Rate (SIBR) | 3.00% p.a. | Effective 8th May 2023 |
For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.61% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.
*Note:
Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)
Notes:
Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.
Thank you.
We are pleased to inform that our UOB Plaza Mahkota Branch will be relocated to Taman Kota Laksamana Jaya on Tuesday, 6 June 2023. We trust you will enjoy better facilities and comfort at our new premise located at:
UOB Kota Laksamana Branch:
No 24, Jalan KLJ4,
Taman Kota Laksamana Jaya,
75200 Melaka.
Our last day of banking operations at UOB Plaza Mahkota branch, Jalan PM5, will be on Friday, 2 June 2023.
To facilitate the relocation exercise, our self-service banking terminals will not be available from 2 June to 5 June 2023.
Thank you for your patronage and continuous support.
Please be informed effective May 2023, UOB TMRW app will only support the following mobile operating systems for security enhancement:
Mobile Operating System | Version |
Android | 10.0 or higher |
The current UOB Malaysia YOLO Visa Credit Card will be rebranded to the UOB Malaysia EVOL Visa Credit Card, along with a new cardface, customer value proposition and features. We have updated the Terms and Conditions for UOB EVOL Visa Card (formerly known as UOB YOLO Visa Card). Please click below for a copy of the new Terms and Conditions for UOB EVOL Visa Card. This new Terms and Conditions will be effective from 1 April 2023.
Terms and Conditions: ENG
Frequently asked questions: ENG
Posted on 10 March 2023
We have updated the Terms and Conditions Governing Accounts and Services. The revision will apply to all new and existing customers of UOB Malaysia, with effect from 1 February 2023.
Please click on the link below for the revised terms and conditions.
Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM
Please note that One Account Rates will be revised respectively to the following:
One Account
Balance Tier | Existing Rates (%p.a.) | Revised Rates (%p.a.) | ||||
Do Nothing | N1Do 1 Action | N2Do 2 Actions | Do Nothing | N1Do 1 Action | N2Do 2 Actions | |
First RM50,000 | 0.10 | 0.80 | 1.80 | 0.10 | 0.80 |
2.00 |
Next RM50,000 | 0.10 | 1.80 | 2.80 | 0.10 | 1.80 |
6.00 |
Above RM100,000 | 1.80 | 1.80 | 1.80 |
2.00 |
2.00 |
2.00 |
Eligible for N1 when perform any 1 of the following transactions or eligible for N2 when perform any 2 of the following transactions:
Click here for the prevailing One Account rates.
Terms and Conditions
Protected by PIDM up to RM250,000 for each depositor.
Member of PIDM
UOB Malaysia lending rates and financing rates would be as follow:-
Lending Rates | ||
Base Rate (BR) | 3.61% p.a. | Effective 7th November 2022 |
Base Lending Rate (BLR) | 6.57% p.a. | Effective 7th November 2022 |
*Standardised Base Rate (SBR) | 2.75% p.a. | Effective 7th November 2022 |
Financing Rates | ||
Islamic Base Rate (IBR) | 3.61% p.a. | Effective 7th November 2022 |
Islamic Base Financing Rate (BFR) | 6.57% p.a. | Effective 7th November 2022 |
*Standardised Islamic Base Rate (SIBR) | 2.75% p.a. | Effective 7th November 2022 |
For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.36% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.
*Note:
Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)
Notes:
Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.
Thank you.
Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:
Month / Bulan | Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) | Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun) |
1 | 2.10 | 2.25 |
2 | 2.15 | 2.30 |
3 | 2.20 | 2.35 |
4 | 2.30 | 2.45 |
5 | 2.30 | 2.45 |
6 | 2.30 | 2.45 |
7 | 2.40 | 2.55 |
8 | 2.40 | 2.55 |
9 | 2.40 | 2.55 |
10 | 2.40 | 2.55 |
11 | 2.40 | 2.55 |
12 | 2.40 | 2.55 |
13 to 23 | 2.50 | 2.65 |
24 to 47 | 2.60 | 2.75 |
48 to 59 | 2.70 | 2.85 |
60 | 2.80 | 2.95 |
Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.
Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.
We are pleased to inform that our UOB Kuala Lumpur Main Branch will be relocated to UOB Plaza 1 on Tuesday, 3 Jan 2023. We trust you will enjoy better facilities and comfort at our new premise located at:
UOB Kuala Lumpur Main Branch
Ground Floor,
UOB Plaza 1,
7 Jalan Raja Laut,
50350 Kuala Lumpur.
Our last day of banking operations at UOB Kuala Lumpur Main branch at Menara UOB will be on Friday, 30 Dec 2022. To facilitate the relocation exercise, our self-service banking terminals will not be operational from 30 Dec to 2 Jan 2023.
Thank you for your patronage and continuous support.
Please be informed that Fixed Deposit Interest Rates / Fixed Deposit-i Profit Rates will be revised respectively to the following:
Month / Bulan | Existing Interest / Profit Rates (%p.a.) / Kadar Keuntungan Sedia Ada (% setahun) | Revised Interest / Profit Rates (%p.a.) / Pindaan Kadar Keuntungan (% setahun) |
1 | 1.95 | 2.10 |
2 | 2.00 | 2.15 |
3 | 2.05 | 2.20 |
4 | 2.15 | 2.30 |
5 | 2.15 | 2.30 |
6 | 2.15 | 2.30 |
7 | 2.25 | 2.40 |
8 | 2.25 | 2.40 |
9 | 2.25 | 2.40 |
10 | 2.25 | 2.40 |
11 | 2.25 | 2.40 |
12 | 2.25 | 2.40 |
13 to 23 | 2.35 | 2.50 |
24 to 47 | 2.45 | 2.60 |
48 to 59 | 2.55 | 2.70 |
60 | 2.65 | 2.80 |
Deposit products are protected by PIDM up to RM250,000 for each depositor. UOB Malaysia is a member of PIDM.
Produk deposit adalah dilindungi oleh PIDM setakat RM250,000 bagi setiap pendeposit. UOB Malaysia adalah ahli PIDM.
For the updated terms and conditions, please click here.
30 August 2022
We have updated the Terms and Conditions Governing Accounts and Services. The revision will apply to all new and existing customers of UOB Malaysia, with effect from 20 September 2022.
Please click on the link below for the revised terms and conditions.
Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM
Terms and Conditions Governing Islamic Accounts and Services: ENG | BM
Please be informed that effective 1 September 2022, UOB Malaysia RM50 Reward Campaign Terms and Conditions will be updated accordingly.
Kindly refer to the promotional page for detailed revision.
UOB Malaysia lending rates and financing rates would be as follow:-
Lending Rates | ||
Base Rate (BR) | 3.11% p.a. | Effective 8th July 2022 |
Base Lending Rate (BLR) | 6.07% p.a. | Effective 8th July 2022 |
*Standardised Base Rate (SBR) | 2.25% p.a. | Effective 1st August 2022 |
Financing Rates | ||
Islamic Base Rate (IBR) | 3.11% p.a. | Effective 8th July 2022 |
Islamic Base Financing Rate (BFR) | 6.07% p.a. | Effective 8th July 2022 |
*Standardised Islamic Base Rate (SIBR) | 2.25% p.a. | Effective 1st August 2022 |
For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 3.86% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.
*Note:
Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)
Notes:
Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.
Thank you.
Please be informed that Deposit Rates will be revised respectively to the following:
ONE Account
Balance Tier | Existing Rates (%p.a.) | Revised Rates (%p.a.) | ||||
Do Nothing | N1Do 1 Action | N2Do 2 Actions | Do Nothing | N1Do 1 Action | N2Do 2 Actions | |
First RM50,000 | 0.10 | 0.65 | 1.65 | 0.10 |
0.80 |
1.80 |
Next RM50,000 | 0.10 | 1.65 | 2.65 | 0.10 |
1.80 |
2.80 |
Above RM100,000 | 1.65 | 1.65 | 1.65 |
1.80 |
1.80 |
1.80 |
Eligible for N1 when perform any 1 of the following transactions or eligible for N2 when perform any 2 of the following transactions:
Stash Account
Balance Tier | Existing Rates (%p.a.) | Revised Rates (%p.a.) | ||||
Base | Bonus | Total | Base | Bonus | Total | |
First RM25,000 | 0.05 | 0.00 | 0.05 | 0.05 | 0.00 | 0.05 |
Next RM25,000 | 0.05 | 1.00 | 1.05 | 0.05 | 1.00 | 1.05 |
Next RM50,000 | 0.05 | 2.50 | 2.55 | 0.05 | 2.50 | 2.55 |
Next RM100,000 | 0.05 | 3.00 | 3.05 | 0.05 |
3.15 |
3.20 |
Above RM200,000 | 1.60 | 0.00 | 1.60 | 1.60 | 0.00 | 1.60 |
ProSave Account-i
Balance Tier | Existing Rates (%p.a.) | Revised Rates (%p.a.) |
First RM5,000 | 0.00 | 0.00 |
Next RM5,000 | 0.00 |
0.50 |
Next RM10,000 | 0.35 |
0.80 |
Next RM30,000 | 1.10 | 1.10 |
Next RM50,000 | 1.55 | 1.55 |
Above RM100,000 | 1.60 | 1.60 |
Privilege Account
Asset Under Management | Existing Rates (%p.a.) | Revised Rates (%p.a.) |
Up to RM100,000 | 0.00 | 0.00 |
Up to RM300,000 | 0.00 | 0.00 |
Up to RM800,000 | 0.25 | 0.25 |
Up to RM3,500,000 | 0.75 | 0.75 |
Up to RM10,000,000 | 1.25 |
1.40 |
Above RM10,000,000 | 1.80 |
1.95 |
Click here for the prevailing Savings Account rates.
Click here for the prevailing Current Account rates.
Terms and Conditions
Member of PIDM
Protected by PIDM up to RM250,000 for each depositor.
We have updated the UOB Visa/Mastercard Cardmember Agreement for UOB Malaysia Credit Card. Please click below for a copy of the revised UOB Visa/Mastercard Cardmember Agreement. This revised Cardmember Agreement will be effective from 15 April 2022.
Terms and conditions: English
Making financial decisions during Covid-19 can be challenging. If you're struggling with your loan/financing repayments, help is available. This guide can assist you in making an informed decision following the recent moratorium announcement.
#FinancialEducationNetwork #FEN #LoanRepayment #Moratorium
Please click here for guide.
Dear customers,
Please be informed that our panel insurer Prudential Assurance Malaysia Berhad and Prudential BSN Takaful Berhad are offering complementary Insurance / Takaful Coverage for eligible housing loan borrowers / Islamic home financing customer who are currently covered under MortgageCover (MRTA) / Takaful Mortgage (MRTT).
For more information, kindly refer to Frequently Asked Questions.
Click here for the FAQs.
Thank you.
United Overseas Bank Limited (UOB), its branches in and outside Singapore and subsidiaries (UOB Group entities) are committed to complying with the sanctions laws and regulations (sanctions laws) passed by Singapore, the United Nations Security Council, the European Union, the Office of Financial Sanctions Implementation of His Majesty's Treasury and the U.S. Department of the Treasury's Office of Foreign Assets Control as well as applicable sanctions laws in the jurisdictions in which UOB Group entities operate. Under the sanctions laws, individuals and entities are prohibited from entering into financial transactions or provide financial assistance or services in relation to sanctioned individuals, entities or activities, as non-compliance with relevant sanctions laws may result in civil or criminal liability leading to fines, imprisonment or both.
As such, UOB Group entities do not open accounts, continue customer relationships, provide products or services, execute or facilitate transactions (directly or indirectly) or engage in any activity involving sanctioned individuals, entities, countries or territories, subject to the extent permissible by sanctions laws. UOB Group entities may also, at its sole discretion, decide not to process or to facilitate transactions or to provide products and services even where permissible by sanctions laws, if these activities fall outside UOB's risk appetite. Currently, the sanctioned countries and regions are the Crimea region in Ukraine, Donetsk People’s Republic in Ukraine, Kherson People’s Republic in Ukraine, Zaporizhzhia People’s Republic in Ukraine, Luhansk People’s Republic in Ukraine, Cuba, Iran, North Korea, and Syria.
In addition, UOB Group entities will restrict certain products or services or business activities involving (directly or indirectly) countries, individuals or target industry sectors subject to selective or targeted sanctions laws. Currently, the countries where selective sanctions laws may apply are Belarus, Myanmar, Russia, Venezuela and Zimbabwe.
By applying for products and services and by continuing a banking relationship with us, you represent and warrant that at all times, you are not subject to any sanctions laws and shall not use UOB Group entities, its products or services (regardless of currency) for the benefit of sanctioned individuals, entities, countries or territories. UOB Group entities will not hesitate to take necessary action, including reporting, rejecting and/or blocking transactions, rejecting funds, closing accounts, terminating relationships that appear to violate sanctions laws. By upholding a strict stance on sanctions, UOB is protecting the interests of our customers and helping them to abide by sanctions laws.
Frequently Asked Questions |
What are Sanctions? |
Sanctions are official policies used by governments and organisations such as the United Nations and European Union to prevent or to respond to security threats or to induce changes to conduct to acceptable standards. These official policies help to achieve the desired objectives as banks are restricted from having relationships or supporting activities with listed names and industries subject to prohibitions. |
What does Sanctions have to do with you or your business? |
Globalisation has increased the interconnectivity between countries and businesses. With this increased connection, the opportunities and likelihood for the exploitation of financial systems have increased as well. To ensure that our customers can bank with us safely and securely, we will need to verify and obtain further understanding of your business nature and activities with us. Where required, we will also request for documentary evidence from our customers in order to protect you and your accounts with us. |
What is UOB doing with your information? |
Banks have a legal obligation to know their customers. Our systems and processes rely heavily on having up-to-date information. The information provided will be used to support our work in protecting our customers and ourselves against potential sanctions breaches, illegal activities and financial crime. The information or documents pertaining to the nature and purpose of an activity or relationship that you provided during our requests will aid us in the further understanding of your risk profile, nature of business and to facilitate the provision of our products and services. The data that is provided at our request is treated very seriously and will be subject to UOB’s highest security and privacy standards. |
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