Pay

DuitNow QR is Malaysia’s National QR Standard established by PayNet under Bank Negara Malaysia’s Interoperable Credit Transfer Framework.

All payments of RM5,000 and below will be waived, while transactions above RM5,000 will be charged an RM0.50 fee per transaction.

The DuitNow QR will be displayed at the merchant’s payment counters.

No registration is required. All you need to do is use UOB TMRW to scan the DuitNow QR for payments.

IBG Fund Transfer allows you to transfer funds:

• From your UOB Savings and/or Current account to accounts in a participating bank.
• To credit cards, loans, and hire purchase accounts in other participating banks.

No, enjoy zero transaction fee for IBG fund transfers. Click here to find out more.

JomPAY is a national initiative to enable online bill payments across Malaysia. Payments Network Malaysia Sdn Bhd (PayNet) operates JomPAY.

There are no charges for using JomPAY.

For security reasons, your account will be locked if you have entered the wrong wallet pin on ten (10) consecutive tries. To reset your wallet pin, you will have to reset your settings. Upon reset, all card details will be removed.

You will need to set up your card(s) again through UOB TMRW.

Please call our customer hotline at 2612 8100 (Calling from locally) or (603) 2612 8100 (Calling from overseas) immediately to block your digitised card.
Please also inform your telco immediately to deactivate the line and get a new SIM card.

You can continue to use your physical UOB credit or debit card(s). We will only suspend and remove the digitised card(s) in UOB TMRW.

If you notice something amiss, you can call our customer hotline at 2612 8100 (Calling from locally) or (603) 2612 8100 (Calling from overseas) immediately to block your digitised card right away.

If your mobile device is lost or stolen, your liability will be limited to RM250.00 but only if you take all of the following steps:

• You immediately notify us of the loss or theft of your mobile device.
• You take all reasonable steps to help recover or stop the use of the digitised card(s) and wallet PIN;
• You give us a police report or a legal document called a statutory declaration in the form approved by us and any other document or information we require; provided that the loss, theft, or disclosure of the digitised card and/or wallet PIN is not due in any way to your negligence, fraudulent act, or default.

We are committed to maintaining the highest standard of privacy practices. We and our partners will never sell, rent, or loan any personal information that you share with us.

We will never request your password or PIN over the phone, via email, or SMS. Your password and PIN are private to you - Never reveal them to anyone.

For more information, check out our privacy policies.

Information pertaining to payments with UOB TMRW:
Take a look at the legal notices.

Please call our customer hotline at 2612 8100 (Calling from locally) or (603) 2612 8100 (Calling from overseas).

The default card you have selected for payments with UOB Pay will be used. To set the default payment card, under UOB Pay, tap on ‘Manage’ at the top right corner, select ‘Card Setting’ and follow the onscreen instructions.

To delete a digitised card, under UOB Pay, tap on ‘Manage’ at the top right corner, select ‘Card Settings’ and follow the onscreen instructions.

The wallet pin is used to authenticate UOB Pay payments. To reset your wallet pin, you will have to reset UOB Pay completely for security reasons; whereby all previous card details will be removed and you will need to digitise your cards again in UOB Pay.

You can view up to your last ten transactions for payments made with UOB TMRW in the app. Do note that transaction history for payments made with UOB TMRW might not be approved transactions as the information has not been reconciled with the bank's system.

If you have enabled location services on your mobile device, you will see the approximate location where the transaction was made.

There is no transaction limit prescribed by the bank for debit or credit card payments via UOB TMRW. It will follow your limit for your card.

As an added security, you will need to set up a wallet pin when you are digitising your first card.

When you pay with UOB TMRW, we immediately obtain the history from the point of sales terminal for the initial authorisation to store in your device locally before the transaction has been successfully processed by the Bank.

Therefore, always refer to your credit or debit card statement to view your successful transaction details.

When you use UOB TMRW for payments, you will continue to earn UNIRinggit from participating merchants.

Digitised cards, together with the wallet pin and the recent ten payment transaction history are set up locally on your mobile device. As such, you need to remove all credit card details on your old device when you are changing your mobile device.

You will need to download and set up your cards again in UOB TMRW on your new mobile device.

The increase in scam cases reveals how scammers are able to hijack your banking account and perform unauthorised transactions when they access your phone or when they use scare tactics to convince victims to make authorised payments under duress.

From 1 July 2024 onwards, any increase to your transaction limits for online banking will only be effective after 12 hours (12-hour cooling off period). This serves as an extra layer of security to prevent large sums of money being transferred out from your account(s) immediately if the transaction limit increase was performed by fraudsters.

However, if you are looking to reduce your existing transaction limits, it will take effect immediately.

• New request to increase your transaction limits: Once we receive a new request, a SMS notification will be sent to your registered mobile number with us. If you receive an SMS regarding this but did not perform the request, kindly contact our 24-hour Contact Centre immediately.
• Request to increase transaction limit during the 12-hour cooling-off period: If you have an ongoing request to increase your limit, any new changes to increase your transaction limit will overwrite your ongoing request. This new change will only take effect after 12 hours. However, if you are looking to reduce your existing transaction limits, it will take effect immediately.

Yes, you can still perform transactions that are within your existing transaction limits during this period.

If you need to make a transaction above your limit immediately during banking operating hours, visit any UOB branch in person to perform the transaction over the counter.

We recommend that you review and update your transaction limits periodically as transaction limits give you a greater control over how your money moves out of your bank account(s). Based on your preference and banking needs, you can set transaction limits that are higher or lower than the default limits set by us.

You can review and update your existing transaction limits either on UOB TMRW app or UOB Personal Internet Banking website.

For UOB TMRW app, select "Services" followed by "Transaction limits". For UOB Personal Internet Banking, select "Transaction limits" under your name on UOB Personal Internet Banking website.

To review and update transaction limits for E-commerce/FPX, you can perform these updates on UOB Personal Internet Banking website only.

We always welcome questions, ideas, and feedback. Simply contact us at uobcustomerservice@uob.com.my.