Mighty Secure

    • Mighty SecureMighty Secure

      Mighty Secure

      Mighty Secure turns your smartphone into a digital security token to enjoy easy, secured and convenient authentication of Personal Internet Banking and UOB Mighty (mobile banking) transactions without the need for SMS-OTP.

    Overview

    Mighty Secure is a digital security token embedded in your smartphone for convenient authentication of Personal Internet Banking and UOB Mighty transactions without the need for SMS-OTP.

    For enhanced security, all open transactions of RM10,000 and above performed via Personal Internet Banking and UOB Mighty must be authenticated with Mighty Secure.

     

    Benefits

    Easy

    No more waiting for SMS-OTP or having to key them in. One tap on your mobile phone is all you need.

    Secured

    For enhanced security, you will need Mighty Secure to authenticate all open transaction of RM10,000 and above.

    Convenient

    Seamless experience when you authenticate Personal Internet Banking and UOB Mighty transactions with Mighty Secure. Avoid network delays and waiting for your SMS-OTP.

    How to Register

     Step 1  Step 2 Step 3 


    Step 1

    Launch UOB Mighty and
    select “Mighty Secure”


    Step 2

    Tap on  “Set up Mighty
    Secure” and follow the
    on-screen instructions


    Step 3

    To verify your identity,
    select your preferred
    verification method

     

     Step 4a  Step 4b (i)  Step 4b (ii)


    Step 4a

    If you selected "Card and
    Pin" verification method,
    enter your card PIN


    Step 4b (i)

    If you have selected
    the "Email and SMS
    OTP" verification
    method, first confirm
    your email address


    Step 4b (ii)

    Next, enter the
    Email-OTP sent to
    your registered email

     

     Step 4b (iii)  Step 5  Step 6


    Step 4b (iii)

    Then enter the
    SMS-OTP to complete
    the verification process


    Step 5

    Tap on "Create
    Mighty Secure Code"


    Step 6

    Enter your preferred
    6-digit Mighty
    Secure Code

     

    Step 7 Step 8


    Step 7

    Re-enter your preferred
    6-digit Mighty
    Secure Code


    Step 8

    To activate your Mighty
    Secure, log out and
    log in again to UOB Mighty
    after 2 minutes

     

    How to Activate

       


    Step 1

    To activate, login to UOB
    Mighty 2 minutes after
    Mighty Secure registration.
    Tap on “Activate now” upon
    pop up


    Step 2

    Enter the 1-time
    SMS-OTP sent to your
    registered mobile number


    Step 3

    Confirmation of successful
    Mighty Secure activation
    will be displayed.

    Step-by-step Guide

         


    Step 1
    Under “Settings”, tap on
    “Change Mighty Secure
    Code”


    Step 2
    Key in current Mighty Secure
    Code and key in the new
    preferred Mighty Secure Code


    Step 3
    Confirmation of successful
    Mighty Secure Code
    changed will be displayed

     

         

    Step 1

    Under “Settings”, tap on
    “Remove Mighty Secure”

    Step 2

    Tap 'Yes' when prompted
    to confirm

    Step 3

    Confirmation of successful
    Mighty Secure removal
    will be displayed
       

    Step 1

    After logging into your Personal Internet Banking,
    the above message will be shown if you have
    registered and activated Mighty Secure on your
    smartphone

    Step 2

    On your Mighty Secure
    registered smartphone, you will
    get a Push Notification on
    UOB Mighty App. Click 'Yes'
    to proceed

    Step 3

    Confirmation of successful
    authentication will be displayed

    Step 1

    If you do not respond to the Mighty App Push
    Notification within 60 seconds or click on 'Did not
    receive notification', you will need to perform a login
    via OTP generated using Mighty Secure

    Step 2

    You will be prompted to manually key in the OTP
    generated by Mighty Secure on your smartphone.
    To complete this action, you will need to access the
    Mighty Secure function on your smartphone

     

    Step 3

    Tap on Mighty Secure on the  UOB
    Mighty login page. Then tap on
    ‘One-time password’
    .

    Step 4

    6-digit OTP will be generated

    Step 5

    Key in the 6-digit OTP into your Personal Internet
    Banking and proceed

     

    Once you have login with Mighty Secure, you will have to authenticate all your Personal Internet Banking transactions with Mighty Secure until you end the current session.

    Step 1

    If you are unable to login using Mighty Secure,
    you can still login using SMS-OTP. Click on 'Switch
    to SMS One-Time Password' to request for SMS-OTP

    Step 2

    Key in the 6-digit SMS-OTP that is delivered
    to your registered mobile number to proceed.

     

    If you are not able to access your Mighty Secure registered smartphone or unable to login with Mighty Secure, you can still proceed with SMS-OTP. Once you have login to your Personal Internet Banking with SMS-OTP, you will have to authenticate all your Personal Internet Banking transactions with SMS-OTP until you logout for the session.

       

    Step 1

    Select the financial transaction
    you want to perform

    Step 2

    Verify the transaction details
    and enter your 6-digit Mighty
    Secure Code when prompted
    on the confirmation page

    Step 3

    Confirmation of successful
    financial transaction will be
    displayed

    Step 1

    Go to “Accounts” and select the card.
    Under “Settings”, select the non-
    financial transaction you want to
    perform

    Step 2

    Verify the transaction details
    and tap on the 'Yes' button
    to authenticate the transaction

    Step 3

    Transaction completed

    Step 1

    During the transaction confirmation page, a push
    notification containing transaction details will be sent
    to your smartphone registered with Mighty Secure

    Step 2

    Verify the transaction details
    and tap on 'Yes' to
    authenticate the transaction

     

    Step 3

    Key in your 6-digit Mighty
    Secure Code

    Step 4

    Confirmation of successful
    authentication will be displayed

    Step 5

    Personal Internet Banking will auto refresh and the
    transaction status will be shown

    If you did not receive the push notification from Mighty Secure, you can still complete your transaction by generating an OTP using Mighty Secure.

     

    Step 1

    If you do not respond to the Mighty App Push
    Notification within 60 seconds or click on 'Did not
    receive notification', you will need to perform
    transaction via OTP generated using Mighty Secure

    Step 2

    Verify the transaction details and to confirm the
    transaction, look for the 8-digit Challenge Code
    provided. You are required to  key in the Challenge
    Code into Mighty Secure in order to generate a Code

     

    Step 3

    Launch UOB Mighty and tap on
    ‘Mighty Secure' Select
    “Transaction signing code”.
    Key in 6-digit Mighty Secure Code
    to proceed.

    Step 4

    Key in the 8-digit
    Challenge Code shown on
    Personal Internet Banking

    Step 5

    A 6-digit Transaction Signing
    code will be generated

     

    Step 6

    Key in the 6-digit Transaction Signing code into
    Personal Internet Banking and click on 'Authorize'
    before the timer expires.

    Step 7

    Personal Internet Banking will auto refresh and the
    transaction status will be shown

    Step 1

    During the transaction confirmation page, a push
    notification containing transaction details will be sent
    to your smartphone registered with Mighty Secure

    Step 2

    Verify the details and tap on
    'Yes' to authenticate the
    transaction

     

    Step 3

    Confirmation of successful
    authentication will be displayed

    Step 4

    Personal Internet Banking will auto refresh
    and the transaction status will be shown

    If you did not receive the push notification from Mighty Secure, you can still complete your transaction by generating an OTP using Mighty Secure.

     

    Step 1

    If you do not respond to the Mighty App Push
    Notification within 60 seconds or click on 'Did not
    receive notification', you will be prompted to manually
    key in an OTP generated by Mighty Secure in your
    smartphone

    Step 2

    Tap on 'Mighty Secure' on
    Mighty App. Then tap on 'One-time
    password' to generate OTP. Key in
    your 6-digit Mighty Secure Code to
    proceed.

    Step 3

    A 6-digit OTP will be generated
    under 'One-Time Password tab'

     

    Step 4

    Verify the transaction and to confirm the transaction,
    key in the 8-digit Transaction Signing code into
    Personal Internet Banking and click on 'Authorize'
    before the timer expires

    Step 5

    Personal Internet Banking will auto refresh
    and the transaction status will be shown

    FAQ

    1. What is Mighty Secure?
      Mighty Secure is a digital security token embedded in your smartphone for convenient authentication of Personal Internet Banking and UOB Mighty (mobile banking) transactions as an alternative to SMS-OTP.

      Mighty Secure is available via the UOB Mighty App. For more information on UOB Mighty App, click here.

     

    1. Are there any charges for Mighty Secure?
      There are no charges for using Mighty Secure.
    1. Why should I register for Mighty Secure?
      Mighty Secure provides enhanced security and convenience to authenticate your banking transactions via Personal Internet Banking and UOB Mighty. With Mighty Secure, you no longer need to wait to receive SMS-OTPs and keying them in.

      For enhanced security, all open transactions of RM10,000 and above performed via Personal Internet Banking and UOB Mighty must be authenticated with Mighty Secure from 19 November 2018 onwards.

     

    1. Who can register for Mighty Secure?
      All UOB customers with Personal Internet Banking or UOB Mighty access and have a registered mobile number with UOB Malaysia can register for Mighty Secure.

     

    1. How do I register for Mighty Secure?
      To register for Mighty Secure, download UOB Mighty App from Apple App Store or Google Play Store. Launch UOB Mighty App and tap on Secure. Follow the on-screen instructions to register. You would need your UOB credit/debit card number and PIN; OR registered email on PIB to register.

     

    1. Can I still register for Mighty Secure if I don't remember my debit/credit card PIN?
      Yes, you may still register for Mighty Secure via email OTP. If you do not have registered email or would like to update your email, please visit UOB Branch or mail us this form.

      Alternatively, if you don't remember your debit/credit card PIN, you can reset it as follows:

       

      For Debit Card

      		 Visit any UOB Malaysia Branch.

      For Credit Card

      		 Login to Personal Internet Banking  or UOB Mighty or you may contact our UOB Contact Centre at (603) 26128 121 for assistance.
    1. Why do I need to set up a Mighty Secure Code?
      Mighty Secure 6-digit Code is an additional layer of security to identify that you are the authorised person to authenticate Personal Internet Banking and UOB Mighty transactions such as fund transfers, add beneficiaries, change credit card PIN, update personal particulars and change transaction limit requested by you. Mighty Secure Code is also needed when you launch the Mighty Secure to manually generate One-Time-Password.

     

    1. What if I forgot my Mighty Secure Code?
      You would need to remove Mighty Secure from your smartphone and register again.

      You can refer to our step-by-step guide above.

     

    1. Can I continue to access Personal Internet Banking or UOB Mighty if I do not register for Mighty Secure?
      Yes, you can. However for enhanced security, all open transactions of RM 10,000 and above via Personal Internet Banking and UOB Mighty must be authenticated with Mighty Secure.

     

    1. How do I authenticate online banking transactions using Mighty Secure?
      When you perform a transaction via Personal Internet Banking, you will receive a push notification on the smartphone you registered for Mighty Secure during the confirmation page. Tap on the notification and UOB Mighty will launch with a pop-up on the transaction details. Check and confirm that the transaction details are correct before tapping the “Confirm” button on the pop-up to proceed. Key in your Mighty Secure Code to complete the transaction.

      If you perform a transaction via UOB Mighty in a Mighty Secure registered smartphone, Mighty Secure will be automatically prompted at the transaction confirmation screen. Check and confirm that the transaction details are correct before tapping the “Confirm” button to proceed. Key in your Mighty Secure Code to complete the transaction.

     

    1. Why am I not receiving a push notification to authenticate my transactions?
      It may be due to poor network connectivity or you may have turned off notifications for UOB Mighty. If you login via Personal Internet Banking, follow the on-screen instructions on how to generate a One-Time Password (OTP) or Transaction Signing Code to authenticate your transactions via Personal Internet Banking.

       

      For non-financial transactions
      • Launch Mighty Secure app
      • Select “One-Time-Password”
      • Enter the 8-digit One-Time-Password that appears into your Personal Internet Banking screens before the timer expires

      For financial transactions
      • Launch Mighty Secure app
      • Select “One-Time-Password”
      • Select “Transaction Signing” and key in the 8-digit Challenge Code shown on your Personal Internet Banking screen
      • Key in the 8-digit Transaction Signing Code generated into your Personal Internet Banking screens before the time expires

       

      You can also refer to our step-by-step guide above.

      You will not be able to transact via UOB Mighty if the network connectivity is poor.

     

    1. How do I turn on notifications on my smartphone?

       

      For iOS devices
      • Access Settings
      • Select "Notifications"
      • Select "UOB Malaysia"
      • Turn on "Allow Notifications"

      For Android devices
      • Access Settings
      • Select "Notifications"
      • Select "UOB Malaysia"
      • Turn on "Notifications"

     

    1. Can I still authenticate transactions if I turn off notifications?
      Yes, you can by launching UOB Mighty App and tapping on Mighty Secure. To generate a One-Time Password, follow the steps detailed in our step-by-step guide above.
    1. Can I use more than one smartphone to register for Mighty Secure?
      You can only register for Mighty Secure using one smartphone. If you register using a new smartphone, Mighty Secure will be deregistered automatically from the old smartphone.

     

    1. What should I do if I lose my smartphone?
      You should call UOB Contact Centre at (603) 26128 121 to deregister your Mighty Secure from your lost smartphone. Alternatively, by registering for Mighty Secure in your new smartphone, Mighty Secure will be deregistered automatically from your lost smartphone.

     

    1. Can I still opt to receive SMS-OTP if I have login with Mighty Secure?
      No, you can’t opt to receive SMS-OTP if you have login to your Personal Internet Banking or UOB Mighty session with Mighty Secure. However, you can re-login to a new Personal Internet Banking session and opt to receive SMS-OTP to authenticate your transactions with SMS-OTP.

      You can’t opt to receive SMS-OTP if you login via UOB Mighty on a Mighty Secure registered smartphone.