UOB Malaysia announcements and important updates

UOB Announcements – Latest Banking Updates

Search for topics

Clear search

Personal Banking

We wish to inform you that effective 20 December 2025, UOB will revise the cashback for CardUp transaction to 0.2%.

 

Click here for the existing terms and conditions.

Click here for the updated terms and conditions.

Please be informed that the the fee for Loan/Financing redemption statement request will be revised effective 3 November 2025.

 

Summary of changes as below:

Fees Before Revision After Revision
Individual customer (Non-EFP withdrawal)

RM50*

RM20*

Non-individual customer

RM100*

RM20*

*8% Service Tax will be applicable

 

Please refer to here for more information.

 

Please be informed that the Terms and Conditions of UOB Commercial Credit Card Facility and UOB Commercial Charge Card Facility have been revised and will take effect on 30 October 2025.

 

For full details, please refer to the Terms and Conditions:
Terms and Conditions of UOB Commercial Credit Card Facility: click here
Terms and Conditions of UOB Commercial Charge Card Facility: click here

Please be informed that the UOB Malaysia’s Credit and Charge Card Fees and Charges will be revised effective 3 November 2025. Summary of changes as below:

 

Fees and Charges Before Revision After Revision
Additional Statement Request Fee

RM5.00 for walk-in or facsimile request
RM6.00 for normal mail request.

Self-collection at branch: RM1.00 per monthly statement
Delivery via normal mail: RM2.50 per monthly statement

Card Replacement Fee (due to Lost, Stolen or Damaged Card):

RM 50.00 per replacement card
(RM500.00 per Visa Infinite Metal Card)

UOB Credit Card (except Visa Infinite Metal Card): RM15 per card
UOB Visa Infinite Metal Card: RM500 per card

Cash Advance Fee

5% fee on the cash withdrawal amount or RM20 fee (whichever is higher) for each cash advance withdrawal

No cash advance fee will be charged for each cash withdrawal. (Effective 7 November)

 

Please refer below for the materials related to our credit card fees and charges update.

All changes will be effective and reflected by 3 November 2025.

 

  1. Updated UOB Product Disclosure Sheet
  2. Updated UOB Credit Card Fees & Charges
  3. Updated UOB Charge Card Fees & Charges

 

Important Notice on Fees and Charges

The fees and charges listed on this website represent the most current and accurate information. In the event of discrepancies between this version and any other format (including printed statements or brochures), the website version shall prevail. We are committed to keeping this page updated to reflect any changes promptly.

Thank you.

 

Please be informed that the Terms and Conditions governing the UOB Malaysia VISA/Mastercard Cardmember Agreement have been revised and will take effect on 17 November 2025.

 

To view the updated terms and conditions, please click here.

Effective 31 October 2025, the terms and conditions for UOB World, Preferred, EVOL, Simple, Basic and Lazada UOB Card are updated to:

  1. include the terms of usage of credit card which is strictly for personal and non-commercial use. Revisions have been made to the General Terms and Conditions section as follows:
    1. Clause 13 & 14 for UOB World Card
    2. Clause 17 & 18 for UOB Preferred Card
    3. Clause 26 & 27 for UOB EVOL Card
    4. Clause 23 & 24 for UOB Simple Card
    5. Clause 5 & 6 for UOB Basic Card
    6. Clause 31 & 32 for Lazada UOB Card

 

Click here for the updated terms and conditions for UOB World Card.

Click here for the updated terms and conditions for UOB Preferred Card.

Click here for the updated terms and conditions for UOB EVOL Card.

Click here for the updated terms and conditions for UOB Simple Card.

Click here for the updated terms and conditions for UOB Basic Card.

Click here for the updated terms and conditions for Lazada UOB Card.

Effective 31 October 2025, the terms and conditions for UOB Visa Infinite Metal, Privilege Banking Visa Infinite, Visa Infinite, Zenith, Lady's Solitaire, Lady's Platinum and Lady's Classic Card are updated to:

  1. exclude professional services and transactions involving international companies such as advertising services from the Overseas Spend category for the Rewards Programme. Revisions have been made as follows:
    1. Clause 1.(D).(iii) for UOB Visa Infinite Metal Card
    2. Clause 1.(C).(iii) for UOB Privilege Banking Visa Infinite Card
    3. Clause 1.(C).(iii) for UOB Visa Infinite Card
    4. Clause A.(I).d for UOB Zenith Card
    5. Clause 1.C.III for UOB Lady's Card

 

  1. include the terms of usage of credit card which is strictly for personal and non-commercial use. Revisions have been made to the General Terms and Conditions section as follows:
    1. Clause 16 & 17 for UOB Visa Infinite Metal Card
    2. Clause 12 & 13 for UOB Privilege Banking Visa Infinite Card
    3. Clause 16 & 17 for UOB Visa Infinite Card
    4. Clause 13 & 14 for UOB Zenith Card
    5. Clause XVII & XVIII for UOB Lady's Card

 

Click here for the updated terms and conditions for UOB Visa Infinite Metal Card.

Click here for the updated terms and conditions for UOB Privilege Banking Visa Infinite Card.

Click here for the updated terms and conditions for UOB Visa Infinite Card.

Click here for the updated terms and conditions for UOB Zenith Card.

Click here for the updated terms and conditions for UOB Lady's Card.

Effective 31 October 2025, the terms and conditions for UOB PRVI Miles Elite and PRVI Miles Card are updated to:

  1. exclude professional services and transactions involving international companies such as advertising services from the Overseas Spend category for the Rewards Programme. Revisions have been made in Clause 1A(a)(iv) for UOB PRVI Miles Elite Card and 1(a)(vi) for UOB PRVI Miles Card respectively.
  2. exclude postal services and religious related transactions from 1X UNIRinggit for Other Spend. Revisions have been made in Clause 1(b)(ii).
  3. include the terms of usage of credit card which is strictly for personal and non-commercial use. Revisions have been made in Clause 15 & 16 under the General Terms and Conditions section.

 

Click here for the updated terms and conditions for UOB PRVI Miles Elite Card.

Click here for the updated terms and conditions for UOB PRVI Miles Card.

Effective 31 October 2025, the terms and conditions for UOB ONE Card is updated to:

  1. exclude utility bills, postal services and religious related transactions from Cash Rebates and Minimum Retail Spend. Revisions have been made in Clause 2 and 3.
  2. include the terms of usage of credit card which is strictly for personal and non-commercial use. Revisions have been made in Clause 28 & 29 under the General Terms and Conditions section.

 

Click here for the updated terms and conditions.

For more details, please click here.

Please be informed that the Terms and Conditions governing the Wealth Banking membership have been revised and will take effect on 22 September 2025.

 

To view the updated terms and conditions, please click here.

Please be informed that the Terms and Conditions governing the Privilege Banking membership have been revised and will take effect on 22 September 2025.

 

To view the updated terms and conditions, please click here.

Please be informed that we have updated the following terms & conditions, which will be effective 29 September 2025. 

  1. Terms and Conditions Governing UOB Personal Internet Banking and Mobile Services: ENG I BM
  2. Terms and Conditions Governing DuitNow: ENG I BM
  3. DuitNow Request Terms and Conditions: ENG | BM
  4. DuitNow Auto Debit Consent Terms and Conditions: ENG | BM
  5. DuitNow Online Banking/Wallets Terms and Conditions: ENG | BM
  6. Terms and Conditions of UOB TMRW – Sign in with Biometric Access Service (previously known as UOB TMRW Sign in with Touch ID Service) : ENG | BM

Effective 23 September 2025, bookings for accommodations in Japan via Agoda using the UOB PRVI Miles Elite Card will not be eligible for Bonus UNIRM.

 

Click here for the updated campaign terms and conditions, with amendments in Clause 4 and 8(c).

Please be informed that the UOB Malaysia Loans/Financing Fees & Charges will be revised effective 1 September 2025.

 

Click here to view the fees and charges we will discontinue with effect from 1 September 2025.

Please be informed that the deposit fees and charges will be revised effective 31 August 2025.

 

Summary of changes:

 

Item Fees and Charges Before Revision After Revision

Privilege Account

Monthly Account Consolidation Fee

RM5.00

Removed

Wealth Premium Account

Monthly Account Consolidation Fee

RM5.00

Removed

i-Account

Monthly Admin Charge

RM5.00

Removed

Current Account

Monthly Service Charge Non-borrowing Accounts with average balance < RM2,000

RM5.00

Removed

Request for Statement of Account

Personal account (from 7th month and beyond)

RM10.00 per monthly statement

Removed

Safe Deposit Box

Activation fee for blocked SDB

RM50.00

Removed

 

For more information, please click here

Effective 1 September 2025, the total UOB Lady’s Card capping of 20,000,000 UNIRM per month for fashion category and 20,000,000 UNIRM per month for grocery category will no longer be applicable.

[ FG1 ]

Click here for the updated UOB Lady's Card terms and conditions.

Effective 31 August 2025, the Terms and Conditions Governing Accounts and Services will be revised as follows:

 

Terms and Conditions Governing Accounts and Services (Conventional Banking):

  • Clause 3.8 – Instructions
  • Clause 22 – Compliance with Court Orders
  • Clause 44 – Amendments
  • Clause 47 – Savings Account
  • Clause 48 – Current Account
  • Part I – Meaning of Words

 

Terms and Conditions Governing Islamic Accounts and Services:

  • Clause 3 – Tawarruq
  • Clause 22 - Payment Responsibilities
  • Clause 25 – Amendments
  • Clause 42 – Savings Account
  • Clause 43 – Current Account
  • Part H – Meaning of Words

 

Please click on the links below to view the revised Terms and Conditions.

 

Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM

Terms and Conditions Governing Islamic Accounts and Services: ENG | BM

We are pleased to inform you that we have revamped our value proposition for UOB Commercial Charge Card, designed to deliver greater benefits and flexibility to support your business needs.

Enhanced Cashback Structure:

 

Utility Spend Non-Utility Spend Airport Lounge Access

0.5% cashback for monthly total spend ≥ RM500,000 NEW

0.2% cashback for monthly total spend < RM500,000

0.75% cashback (unchanged)

Enjoy 3 complimentary lounge visits per cardmember annually, with no spend condition NEW

 

These enhancements aim to reward your business spending more effectively while offering added travel convenience.

 

For full details, please refer to the Terms and Conditions:

Existing UOB Malaysia Commercial Charge Card Cashback Terms and Conditions: click here

Updated UOB Malaysia Commercial Charge Card Cashback Terms and Conditions: click here

We wish to inform you that effective 1 January 2026, UOB will be revising the cashback structure under our Credit Card Value Proposition.

The revised cashback rates are as follows:

 

Spend Category Current Cashback Rate Effective 1 January 2026
Domestic Spend

0.5%

0.25% NEW

Utility Spend

0.2%

0.2% (unchanged)

Foreign Spend

1.2%

1.2% (unchanged)

 

This revision is part of our ongoing efforts to ensure the sustainability of our rewards program while continuing to deliver value across key spend categories.

 

We thank you for your continued support and understanding.

 

For full details, please refer to the Terms and Conditions:

Existing UOB Malaysia Commercial Credit Card Cashback Terms and Conditions: click here

Updated UOB Malaysia Commercial Credit Card Cashback Terms and Conditions: click here

We wish to inform you that effective 1 January 2026, UOB will be revising the annual fee waiver structure for our Commercial Credit Card program.

Revised Waiver Structure:

Under the new structure, cardmembers who achieve an annual spend of RM24,000 or more will be entitled to a 100% waiver of the annual fee.

 

Total Annual Spend Annual Fee Waiver
Current Effective 1 January 2026
≥RM 24,000

100%

100%

≥RM 18K

75%

0%

≥RM 12K

50%

0%

≥RM 6K

25%

0%

 

This change replaces the existing tiered waiver structure and is part of our efforts to simplify program benefits while continuing to reward active card usage.

 

We thank you for your continued partnership and support. 

Please be informed that the UOB Malaysia Loans/Financing Fees & Charges will be revised effective 8 August 2025.

 

Please refer to here for more information.

Please be informed that the UOB Malaysia’s Credit and Charge Card Fees and Charges will be revised effective 8 August 2025.

Summary of changes as below:

 

Fees and Charges Before Revision After Revision
Sales Draft Retrieval Fee

Photocopy: RM 5.00 per sales draft

Original Copy: RM 15.00 per sales draft

Fee Removed

Basic Card Annual/ Monthly Fee

Principal: RM6.00 per statement month, waived upon 1 retail* transaction made per statement month


Supplementary: RM30 per annum

 

*Excluding FPX transactions and EPP / IPP monthly instalments from second month onwards

Principal: No annual fee

Supplementary: No annual fee

 

Please refer below for the materials related to our Card Fees and Charges update.

All changes will be effective and reflected by 8 August 2025.

  1.  UOB Basic Card Product Webpage: https://www.uob.com.my/personal/cards/credit-cards/uob-basic-card.page
  2.  UOB Debit Card Fees & Charges Page: https://www.uob.com.my/personal/useful/fees/debit-master-card.page

 

Important Notice on Fees and Charges

The fees and charges listed on this website represent the most current and accurate information. In the event of discrepancies between this version and any other format (including printed statements or brochures), the website version shall prevail. We are committed to keeping this page updated to reflect any changes promptly.

 

Thank you.

Please be informed that we have updated the Terms and Conditions for UOB Malaysia Commercial Charge Card Cashback applicable to cardmembers of UOB Commercial Charge Cards issued by UOB Malaysia Berhad.

 

The updated Terms and Conditions provides an extended and more precise version of the cashback category inclusions, exclusions and clarity when the cashback will be credited. Update are on the following:

  1. Clause 3
  2. Clause 6 c.
  3. Clause 7

 

 

Existing UOB Malaysia Commercial Charge Card Cashback Terms and Conditions : click here

Updated UOB Malaysia Commercial Charge Card Cashback Terms and Conditions : click here

Please be informed that the Terms and Conditions Governing Unit Trust Services has been updated and will take effect on 18 August 2025 .

To review the updated terms and conditions, please click here.

We wish to inform you that effective 1 September 2025, the account maintenance fee will no longer be applicable to Overdraft (OD) and Flexi Mortgage (FM).

 

For customers currently billed RM120 annually, a pro-rated fee covering the period from January to August 2025 will be charged to your account(s) in August 2025.

 

For customers billed monthly, the final RM10 fee will be charged in August 2025.

 

No further account maintenance fees will be charged from 1 September 2025 onward.

It is important that your personal details with us are updated from time to time to ensure that you continue receiving important notifications from us to enjoy a seamless banking experience.

PD

Frequently Asked Questions (FAQs)

 

  1. What information is required?
    Your personal information including among others your current contact number, date of birth, email address, residential address, updated passport number and employment details.

  2. How to update my change of residential address and personal data?
    Kindly visit any UOB (Malaysia) branch with related supporting documents, such as your MyKad, or Passport and/or utility bills should your residential address differ from that stated on your MyKad.
    * Personal data updates refer to updates to personal information such as renewed passport number and new MyKad number etc.

    Click here to view the list of UOB (Malaysia) branches.


  3. How to update my Mailing Address, Contact details and Employment Details?
    • Download the Personal Data Correction Request form.
    • Complete the form for mailing address, contact details and employment details only.
    • Mail the completed form to the following address :
      Customer Communications Management (PDPA)
      UOB Call Centre
      P.O.Box 11212
      50738 Kuala Lumpur
    • Alternatively, you can also submit the completed form at any of our UOB (Malaysia) branches.

  4. Can I update both my new residential and mailing address by mailing the completed Personal Data Correction Request form?
    No, only the mailing address can be updated by submitting the completed Personal Data Correction Request form to the address furnished in the form.

    Updating your residential address requires a branch visit with supporting documents such as your MyKad or Passport and utility bills to verify your identity and prevent any fraudulent activity.

  5. Is my information safe?
    Rest assured that all your personal information will be handled with the utmost confidentiality.

 

Thank you for choosing UOB (Malaysia) as your preferred bank.

UOB Malaysia lending rates and financing rates would be as follows:

 

Lending Rates

Base Rate (BR)

3.61% p.a.

Effective 11th Jul 2025

Base Lending Rate (BLR)

6.57% p.a.

Effective 11th Jul 2025

*Standardised Base Rate (SBR)

2.75% p.a.

Effective 11th Jul 2025

 

Financing Rates

Islamic Base Rate (IBR)

3.61% p.a.

Effective 11th Jul 2025

Base Financing Rate (BFR)

6.57% p.a.

Effective 11th Jul 2025

*Standardised Islamic Base Rate (SIBR)

2.75% p.a.

Effective 11th Jul 2025

For illustration purpose; the effective lending/financing rate for a 30-year loan/financing of RM350,000 with no lock-in period is 4.36% (SBR/SIBR+1.61%). This package is subject to customer’s eligibility and subject to change from time to time.

 

* Note:

  • Standardised Base Rate/ Standardised Islamic Base Rate = Overnight Policy Rate (OPR)
  • Base Rate (BR)/Islamic Base Rate (IBR) and Base Lending Rate (BLR)/ Base Financing Rate (BFR) will continue to be applied to the existing retail loans/ financing facilities which were priced against BR/IBR and BLR/ BFR respectively.

 

Historical series of SBR/SIBR, BR/IBR, BLR/BFR and Indicative Effective Lending/Financing Rates (IELR/ IEFR)

historical series

Notes:

  • The SBR/SIBR was introduced on 1st August 2022. The dotted line in the graph and the grey numbers in the table shows the historical series of OPR, which is the benchmark rate of the SBR/SIBR.
  • Indicative effective lending/financing rate (IELR/ IEFR) refers to the indicative annual effective lending/financing rate for a standard 30-year housing loan/home financing product with financing amount of RM350,000 and has no lock-in period.

 

Please visit your nearest UOB branch or call our Mortgage Specialist for our full range of financing packages.

 

Thank you.

Please be informed that the Deposit Interest / Profit Rates for Fixed Deposit / Islamic Fixed Deposit-i / FD Plus / FD Plus-i will be revised respectively.

The product features remain unchanged.

Please click HERE to view the revision.

Effective 1 August 2025, the complimentary airport lounge access for the following UOB Cards will be updated as below:

 

[ L3 ]

Card Types Update Updated Terms & Conditions
UOB Zenith Card
  • Principal cardmembers can utilise their complimentary airport lounge access to bring one (1) accompanying guest per entry.
  • All complimentary airport lounge access for supplementary cardmembers will be discontinued.

Click here for the updated Terms and Conditions for UOB Zenith Card

UOB Visa Infinite Card
  • Complimentary access to airport lounges at KLIA Terminal 2 will be discontinued.

Click here for the updated Terms and Conditions for UOB Visa Infinite Card

UOB Lady's Solitaire Card
  • Complimentary access to Plaza Premium Lounge at KLIA Terminal 2 will be discontinued.
  • All complimentary airport lounge access for supplementary cardmembers will be discontinued.
Click here for the updated Terms and Conditions for UOB Lady’s Solitaire Card
UOB PRVI Miles Elite Card Click here for the updated Terms and Conditions for UOB PRVI Miles Elite Card
UOB World Card Click here for the updated Terms and Conditions for UOB World Card

 

From 1 January 2026, meet the minimum annual spend requirement and enjoy UOB Credit Card privileges without being charged an annual fee.

Please refer to the table below for the minimum annual spend required.

Card Type Minimum Annual Spend
UOB Visa Infinite, Lady's Solitaire, PRVI Miles Elite and World Card RM50,000
UOB PRVI Miles, Lady's Platinum, ONE Platinum, Preferred and Lazada UOB Card RM20,000
UOB Lady's Classic and ONE Classic Card RM15,000


Click here for more info.

Please be informed that Deposit Interest/ Profit Rates for the following accounts will be revised:

 

  1. Privilege Account
  2. InvestPro Account
  3. Stash Account
  4. One Account
  5. ProSave Account-i

 

Kindly note that the product features remain unchanged.

 

Please click HERE to view the revision.

Effective 1 July 2025, the 1-for-1 offer at Golden Screen Cinemas every Friday will be updated with 10X UNIRinggit for every RM1 spent on streaming platforms.

 

Eligible streaming platforms include:

  • Netflix
  • Amazon Prime
  • HBO Max
  • YouTube Premium

 

The following revisions have been made to the Terms and Conditions of UOB Preferred Card:

Clause 1(A)(a) – added 10X UNIRinggit for spend on Streaming Services

Clause 1(B)(b) – removed 1-for-1 Movie at Golden Screen Cinemas

 

Click here for the updated terms and conditions.

Dear valued customers,

 

Please be advised that the Mobile Prepaid Reload function will no longer be available on UOB Personal Internet Banking effective 28 June 2025.

 

The following products will be discontinued:

  • Maxis Hotlink Mobile Reload
  • Tune Talk Mobile Reload
  • UMobile Mobile Reload
  • XOX Mobile Reload

 

For alternative reload options, please refer to your respective telco providers. Thank you.

Please be informed that we revised the Terms and Conditions governing the Privilege Banking and Wealth Banking membership, effective 5 Jun 2025 .

 

For the updated terms and conditions, please here.

Effective 1 June 2025, the minimum retail spend required per statement month for UOB One Classic Card to enjoy 10% cash back on selected Rebate Category is revised from RM500 to RM800.

 

Minimum Spend Requirement per Statement Month Current Effective 1 June 2025 Maximum cashback earnings
RM0 - RM499.99 RM500 & above RM0 - RM799.99 RM800 & above
Rebate categories:
Petrol
Groceries
Dining
Grab
0.2% 10% 0.2% 10% RM10 per category
Other 0.2% 0.2% 0.2% 0.2% Unlimited

 

Remarks:

  • The revised minimum retail spend of RM800 for UOB ONE Classic Card to enjoy 10% cashback is applicable for statements dated 1 July 2025 onwards.
  • There is no change to UOB ONE Platinum Card, where the minimum retail spend to enjoy 10% cashback remains at RM1,500 per statement month.
  • For the updated terms and conditions, please click here. We have made changes to Clause 1(b) on the Minimum Retail Spend requirement of UOB ONE Classic Card.

 

Effective 16 May 2025, the Complimentary Ride Home Programme with Airport Limo will be replaced with the Grab Ride Home Programme for UOB Zenith and UOB PRVI Miles Elite Cards.

 

UOB Zenith and UOB PRVI Miles Elite Cardmembers may continue to use the service with Airport Limo (redemption at the Airport Limo Booth in KLIA Terminal 1) until 15 May 2025.

 

For more information on the new Grab Ride Home programme, kindly:

  1. Visit UOB Zenith Card here
  2. Visit UOB PRVI Miles Elite Card here

 

UOB Zenith Card Terms and Conditions: ENG

UOB PRVI Miles Elite Card Terms and Conditions: ENG

 

Effective 26 May 2025, for a safe and secure banking experience, UOB will be implementing a new security feature to detect potentially malicious apps that exploit accessibility permissions on Android devices. If such apps are found on your Android device, access to the UOB TMRW app may be temporarily restricted.

 

Rest assured, UOB TMRW app does not monitor your phone's activity, nor does it collect or store any personal data. Click here for more info.

 

To help protect your banking activities and provide a more secure experience, we’re updating the minimum system requirements for the UOB TMRW app and UOB Personal Internet Banking effective 15 May 2025.

 

UOB TMRW App (iPhone users):
The app will support only iOS 15 and above. If you’re on an older version, you will no longer be able to access the app. To continue using the app without any interruption, please update your device’s iOS version to 15 and above.

 

UOB Personal Internet Banking (web browsers):
Please ensure your browser is updated to one of the versions below.

  • Google Chrome version 109 and above
  • Microsoft Edge version 109 and above
  • Apple Safari version 14 and above
  • Mozilla Firefox version 115 and above

 

We recommend updating your iOS and web browser to the above supported versions before 15 May 2025 to avoid any disruption to your online banking activities.

 

With the rise in scam cases and unauthorized account takeovers, to safeguard your banking experience, an additional step is now required to activate Secure PIN for UOB Access. This is only applicable for customers who have changed mobile devices or activating Secure Pin for UOB Access for the first time.

What is UOB Access and Secure PIN?
UOB Access is a digital security token embedded in your smartphone that allows you to securely authenticate transactions on UOB Personal Internet Banking and the UOB TMRW app.

When setting up UOB Access, you must create a 6-digit Secure PIN, which acts as your personal authentication code to verify online banking transactions. Thereafter, call UOB Contact Centre at the number displayed in your UOB TMRW app's on-screen alert within the 12-hour cooling off period to confirm your request. Log in after 12 hours to complete activation.

What to expect for activation?

  • If you confirm your request by calling UOB Contact Centre within the 12-hour cooling off period, you can activate your Secure PIN on UOB TMRW app without experiencing any delay.

    Important: Effective 21 April 2025, if you do not call us to confirm your request, your Secure PIN will not be activated for UOB Access, and your login to both UOB Personal Internet Banking and UOB TMRW app will be restricted.

  • If you confirm your request after the cooling off period, activation may take up to 3 hours to process before you are able to login for UOB online banking services.

Click here for FAQs on UOB Access.

 

Dear valued customers,

 

Please be advised that the following CelcomDigi Prepaid Reload services will no longer be available on UOB Personal Internet Banking effective 1 April 2025:

  • Celcom Airtime Mobile Prepaid Reload
  • Digi Chatz IDD Mobile Prepaid Reload
  • Digi Mobile Prepaid Reload

For alternative CelcomDigi reload options, visit CelcomDigi’s official website. Thank you.

Please be informed that effective 8 March 2025, UOB Malaysia will be updating the Interactive Voice Response (IVR) steps for UOB Credit/Debit Card activation, as below:

  1. Call the PIN creation hotline at 03-2612 8111 using your mobile number registered with UOB
  2. Key in your card number, card expiry date and date of birth
  3. Key in the One-Time-Password (OTP) received via SMS
  4. Set your new 6-digit PIN

For more information, please refer to https://www.uob.com.my/personal/cards/tools-tips/pin-n-pay.page.

20th February 2025

 

Dear Valued Customers,

 

The Finance Act 2024 has introduced amendments to the Stamp Act 1949 whereby, with effect from 1st January 2025, the stamp duty rate for cheque instruments has been revised from RM0.15 to RM1.00.

 

The stamp duty for cheque instruments is revised as follows:

Transaction Type Existing Stamp Duty Revised Stamp Duty
Cheque Book RM0.15 per cheque leaf RM1.00 per cheque leaf
Cashier’s Order RM0.15 per cheque RM1.00 per cheque


Click here for the revised stamp duty rate.


Frequently Asked Questions (FAQS) on Stamp Duty Charges

Questions Answers
1. Why is there an increase on the stamp duty for Cheque Book Issuance and Cashier’s Order? The Finance Act 2024 came into force on 1st January 2025. The Act made amendments to amongst others, the Stamp Act 1949 (“Stamp Act”). Pursuant to the amendments, stamp duty payable on cheques has been duly increased from RM0.15 to RM1.00 per cheque. The amendments are applicable to all financial institutions and the new stamp duty charges are effective from 1st January 2025.
2. Is the RM1.00 stamp duty charged per cheque leaf or per cheque book? It is charged per cheque leaf.
For example, if a cheque book is issued with 50 pieces of cheque leaf, the customer would be charged RM50.
3. Can I request for exemption of stamp duty? We are unable to grant any waiver for stamp duty as this is collected by the Bank to be paid to Lembaga Hasil Dalam Negeri Malaysia (LHDNM).

Please be informed that we have added a new merchant “The Food Merchant” to Clause 1(v) as part of the “Groceries” category.

For the updated terms and conditions, please click here.

Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Jan’25 Campaign and UOB Malaysia Wealth Banking Sign Up Jul’24 – Jan’25 Campaign has been extended to 31 March 2025. Kindly refer to the below promo page for the Terms & Conditions.

  • Privilege Banking sign up campaign (1 July - 31 March 2025) terms and conditions: ENG
  • Wealth Banking sign up campaign (1 July - 31 March 2025) terms and conditions: ENG
Important Update: Discontinuation of UOB Pay Service
Please take note, you may experience intermittent disruption on the UOB Pay Service. Effective 28 Feb 2025, UOB Pay service will no longer be available to use on UOB TMRW. As we look to enhance your banking experience, the discontinuation of UOB Pay allows us to focus our efforts on an improved payment solution offering in future. In the meantime, please continue to use your physical UOB credit or debit card for all your transactions.

 

We regret any inconvenience caused. Thank you for your support.

Please be informed that there will be a revision to the channels available for UNIRinggit Rewards Catalogue redemption, effective 24 February 2025.

Channels Available for Redemption
Current Effective 24 February 2025
  1. UOB TMRW app
  2. UOB Website
  3. UOB Contact Centre
  1. UOB TMRW app
  2. UOB Contact Centre


In line with the above revision, clause 6 and clauses related to the Redemption of UNIRinggit for Gifts of the UNIRinggit Rewards Programme Terms and Conditions will be revised.

Click here for the revised terms and conditions.

Dear valued customers, kindly be informed that effective 13 January 2025, UOB Malaysia branches will be operating from 9:30am to 4:00pm, Monday to Friday* (except Public Holidays).

You may continue to access our Personal Internet Banking website or TMRW app for all your digital banking needs.
To find out which branch is nearest to you, please use our Branch Locator: https://go.uob.com/4fLBr3L.

 

*Sunday to Thursday for branches in Kelantan and Terengganu.

Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Dec’24 Campaign, UOB Malaysia Wealth Banking Sign Up Jul’24 – Dec’24 Campaign, UOB Special Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign and UOB Special Wealth Banking Sign Up for new-to-bank & selected credit cardholder Campaign has been extended to 31 January 2025. Kindly refer to the below promo page for the Terms & Conditions.

  • Privilege Banking sign up campaign (1 July – 31 January 2025) terms and conditions: ENG
  • Wealth Banking sign up campaign (1 July - 31 January 2025) terms and conditions: ENG
  • Special Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign terms and conditions: ENG
  • Special Wealth Banking Sign Up for new-to-bank & selected credit cardholder Campaign terms and conditions: ENG

Please be informed that the redemption rate for following items will be revised as follows:

 

Category Redemption Item UNIRinggit Required
Current Revised
(effective date: 15 Jan 2025)
*Digital Vouchers Grab Food Digital Voucher Worth RM50 36,000 40,000
Family Mart RM50 Digital Voucher
Starbucks Malaysia Mobile Apps RM50 Digital Voucher
Lazada's App RM50 Digital Voucher
Shopee RM50 Digital Voucher
Shell Voucher RM50 Digital Voucher
Zus Coffee RM50 Digital Voucher
Jaya Grocer RM50 Digital Voucher

*Digital Vouchers redemption can only be made through Online Redemption (via UOB website or UOB TMRW)

Category Redemption Item Redemption Channels UNIRinggit Required
Current Revised
(effective date: 15 Jan 2025)
Physical Voucher AEON RM100 Physical Gift Voucher Online Redemption 64,000 92,000
Contact Centre Redemption 82,000 115,000

Clause 3 and 38 of the UNIRinggit Rewards Programme Terms and Conditions have been revised.


To view the updated Terms and Conditions, please click here.

For the updated terms and conditions, please click here.

Please be informed that the campaign end period for WEALTH WELLNESS REGULAR INVESTMENT SAVINGS PLAN CAMPAIGN has been extended to 31 December 2025. Kindly refer to the below promo page for the Terms & Conditions.

 

UOB MALAYSIA WEALTH WELLNESS REGULAR INVESTMENT SAVINGS PLAN CAMPAIGN

 

Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Nov’24 Campaign, UOB Malaysia Wealth Banking Sign Up Jul’24 – Nov’24 Campaign, UOB Special Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign and UOB Special Wealth Banking Sign Up for new-to-bank & selected credit cardholder Campaign has been extended to 31 December 2024. Kindly refer to the below promo page for the Terms & Conditions. 

  • Privilege Banking sign up campaign (1 July – 31 December 2024) terms and conditions: ENG
  • Wealth Banking sign up campaign (1 July - 31 December 2024) terms and conditions: ENG
  • Special Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign terms and conditions: ENG
  • Special Wealth Banking Sign Up for new-to-bank & selected credit cardholder Campaign terms and conditions: ENG

Please be informed that we have updated the Terms and Conditions for UOB Malaysia EVOL Credit Card to provide better clarity on online (e-wallet) cashback eligibility.

 

UOB EVOL Credit Card revised clauses:
Clause (7) : MCC code 6012 removed from Online (e-wallet) eligible cashback

 

For the updated terms and conditions, please click here

Revision of Campaign Period for UOB Malaysia Wealth Banking & Privilege Banking Sign Up Campaign and Special Wealth Banking & Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign.

 

Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Oct’24 Campaign, UOB Malaysia Wealth Banking Sign Up Jul’24 – Oct’24 Campaign, UOB Special Privilege Banking Sign Up for new-to-bank & selected credit cardholder Campaign and UOB Special Wealth Banking Sign Up for new-to-bank & selected credit cardholder Campaign has been extended to 30 November 2024. Kindly refer below for the updated Terms & Conditions. 

Please be informed that we have updated the Terms and Conditions for UOB Malaysia Visa Infinite and Privilege Banking Visa Infinite to provide better clarity on Birthday Double Airmiles Redemption.

 

UOB Visa Infinite Card revised clause:

  1. Clause 1 (G) (c)

UOB Privilege Banking Visa Infinite Card revised clause:

  1. Clause 1 (G) (c)

 

UOB Visa Infinite Card Terms and Conditions: ENG

UOB Privilege Banking Visa Infinite Terms and Conditions: ENG

With effect from 22 October 2024, 3rd party cheque encashment will no longer be accepted. As an alternative, please use our UOB online banking service to transfer money.

With effect from 22 October 2024, account holder can walk into the nearest UOB branch to withdraw cash without issuing a cheque, following account’s signing conditions.

Please be informed that the campaign end period for UOB Malaysia Privilege Banking Sign Up Jul’24 – Sep’24 Campaign and UOB Malaysia Wealth Banking Sign Up Jul’24 – Sep’24 Campaign has been extended to 31 October 2024. Kindly refer to the below promo page for the Terms & Conditions. 

Please be informed that we have revised the campaign name and clause 2.3 with effect from 16 September 2024.

Terms and Conditions, please click here.

REDEMPTION OF UNIRINGGIT FOR AIR MILES
Please be informed that the redemption rate of UNIRinggit for Air Miles will be revised based on the type of credit card(s) as follows:

 

Card Type Redemption item UNIRINGGIT Required
Current Revised
(effective date: 23 Sept 2024)
UOB Visa Infinite Metal 1,000 AirAsia Points 8,500 5,000
1,000 Asia Miles 4,500 5,000
1,000 Enrich Miles 4,500 5,000
1,000 KrisFlyer Miles 4,500 5,000

 

Card Type Redemption item UNIRINGGIT Required
Current Revised
(effective date: 23 Sept 2024)
UOB Visa Infinite 1,000 AirAsia Points 8,500 12,000
1,000 Asia Miles 9,000 12,000
1,000 Enrich Miles 9,000 12,000
1,000 KrisFlyer Miles 9,000 12,000

 

Card Type Redemption item UNIRINGGIT Required
Current Revised
(effective date: 23 Sept 2024)
UOB Privilege Banking Visa Infinite 1,000 AirAsia Points 8,500 10,000
1,000 Asia Miles 9,000 10,000
1,000 Enrich Miles 9,000 10,000
1,000 KrisFlyer Miles 9,000 10,000

 

Card Type Redemption item UNIRINGGIT Required
Current Revised
(effective date: 23 Sept 2024)
UOB Zenith 1,000 AirAsia Points 6,400 7,400
1,000 Asia Miles 6,400 7,400
1,000 Enrich Miles 6,400 7,400
1,000 KrisFlyer Miles 6,400 7,400

 

Card Type Redemption item UNIRINGGIT Required
Current Revised
(effective date: 23 Sept 2024)
UOB PRVI Miles Elite 1,000 AirAsia Points 9,000 12,000
1,000 Asia Miles 9,000 12,000
1,000 Enrich Miles 9,000 12,000
1,000 KrisFlyer Miles 9,000 12,000

 

Card Type Redemption item UNIRINGGIT Required
Current Revised
(effective date: 23 Sept 2024)
UOB PRVI Miles
UOB Lady's Solitaire
UOB Lady's Classic
UOB Lady's Platinum
UOB World
UOB Preferred
1,000 Asia Miles 15,000 20,000
1,000 Enrich Miles 15,000 20,000
1,000 KrisFlyer Miles 15,000 20,000

Debit Card cumulative contactless amount will be revised from RM800 to RM1,250, effective from 9 September 2024.

Updated Clause 5.5.b. of UOB Malaysia Debit Card Terms and Conditions (effective 9 September 2024).

To view the updated Terms and Conditions, please click here.

Please be informed that we have updated the Terms and Conditions for UOB Malaysia Visa Infinite, Privilege Banking Visa Infinite and Visa Infinite Metal Card to provide better clarity and enhanced benefits of UNIRM for Overseas Spend, Complimentary Local Airport Limousine Service and Complimentary Airport Lounge Access.

 

UOB Visa Infinite Card revised clauses:

  1. Clause 1 (A)(b) – Qualifying Spend for Complimentary Local Airport Limousine Service is now defined under General section.
  2. Clause 1 (A)(d) – Increased capped redemptions throughout Campaign Period.
  3. Clause 1 (A)(f) – Business Days is now defined under General section.
  4. Clause 1 (C)(i) – Increased UNIRM entitlement for Overseas Spend.
  5. Clause 1 (E) – updated UNIRM entitlement for clarity.
  6. Clause 1 (F) – updated UNIRM entitlement for clarity.

 

UOB Privilege Banking Visa Infinite Card revised clauses:

  1. Clause 1 (A)(b) - Qualifying Spend for Complimentary Local Airport Limousine Service is now defined under General section.
  2. Clause 1 (A)(c) – Updated Local Airport Limo Service entitlement with spend for clarity.
  3. Clause 1 (A)(d) – Increased capped redemptions throughout Campaign Period and increased number of redemptions per calendar month.
  4. Clause 1 (B)(b) – Updated guest entitlement for Airport Lounge Access
  5. Clause 1 (B)(c) – Updated redemption method for clarity.
  6. Clause 1 (C)(i) - Increased UNIRM entitlement for Overseas Spend.
  7. Clause 1 (E) – updated UNIRM entitlement for clarity.
  8. Clause 1 (F) – updated UNIRM entitlement for clarity.

 

UOB Visa Infinite Metal Card revised clauses:

  1. Clause 1 (D)(i) - Increased UNIRM entitlement for Overseas Spend.
  2. Clause 1 (F) – updated UNIRM entitlement for clarity.
  3. Clause 1 (G) – updated UNIRM entitlement for clarity.

 

UOB Visa Infinite Card Terms and Conditions: ENG

UOB Privilege Banking Visa Infinite Terms and Conditions: ENG

UOB Visa Infinite Metal Card Terms and Conditions: ENG
 

Clause 1d of the UNIRinggit Rewards Programme Terms and Conditions has been revised.


To view the updated Terms and Conditions, please click here.

With effect from 28 August 2024, the Terms and Conditions Governing Accounts and Services (Conventional Banking) will be revised as follows:

Clause 47.6.7 – One Account Eligible Card


Please click on the link below for the revised terms and conditions.


Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM

Please be informed that we have updated our Terms and Conditions for the UOB Commercial Credit Card Travel Personal Accident Insurance and UOB Complimentary Corporate Liability Waiver Insurance by enlisting the list of UOB Commercial Credit Card.

For the updated Complimentary Corporate Liability Waiver Insurance Terms and Conditions, please click here.

For the updated Travel Personal Accident Insurance Terms and Conditions, please click here.

Please be informed that we have updated the Terms and Conditions for UOB Malaysia Commercial Credit Cards Cashback applicable to cardmembers of UOB Commercial Credit Cards issued by UOB Malaysia Berhad.

The updated Terms and Conditions provides an extended and more precise version of the cashback category inclusions and exclusions. Revisions are on the following:

  • Table A – Cashback Category along with further clarity on Utility Spend
    • UOB Platinum Business Card includes E-wallet top up and Utilities Spend
    • UOB World Business Mastercard includes Jompay, E-wallet and Utilities Spend
  • Clause 8A (a), (i) – (s), and
  • Clause 8B (a) – (f).

Existing UOB Malaysia Commercial Credit Card Cashback Terms and Conditions : click here.

Updated UOB Malaysia Commercial Credit Card Cashback Terms and Conditions : click here.

Please be informed that we have updated the Terms and Conditions for UOB Malaysia Commercial Charge Card Cashback applicable to cardmembers of UOB Commercial Charge Cards issued by UOB Malaysia Berhad.

The updated Terms and Conditions provides an extended and more precise version of the cashback category inclusions and exclusions. Revisions are on the following:

  1. Table A – Cashback Category along with further clarity on Utility Spend
    • Changes in E-wallet Top ups and Utilities Spend cashback rate, and
  2. Clause 6 (n) - (s).

Existing UOB Malaysia Commercial Charge Card Cashback Terms and Conditions : click here.

Updated UOB Malaysia Commercial Charge Card Cashback Terms and Conditions : click here.

Please be informed that we have revised the UOB Malaysia Commercial Charge Card Cardmember Agreement by removing the definition of “Installment Payment Plan” clause as it is not applicable for a Charge Card.

For updated T&C please click here.

Please be informed that we have updated our Terms and Conditions governing UOB Commercial Cards Facility.

The updated Terms and Conditions provides an extended and more precise version of definitions along with the inclusion of Virtual Payment Solution. Revisions are on the following:

  • Clause 1: Definition and Interpretation
    • Revision of the definition and interpretation of “Card”
    • Inclusion of the definition and interpretation of “Virtual Payment Solutions”
  • Clause 5.5 : Inclusion of the liability of a Corporate Member whom has applied for the Virtual Payment Solution
  • Clause 10A1 : Inclusion of (l) - in regards to Virtual Payment Solution

For updated UOB Commercial Cards Facility Terms and Conditions, please click here.

For existing UOB Commercial Cards Facility Terms and Conditions, please click here.

Please be informed that the following item available via Online Redemption for UNIRinggit Rewards Programme has been revised:

 

Item UNIRM Required
Current UNIRM Revised UNIRM
(effective date: 12 Aug 2024)
TOUCH 'N GO EWALLET RELOAD PIN RM50 36,000 40,000

Please be informed that One Account Interest Rates will be revised respectively to the following:

One Account

Balance Tier Existing Rates (%p.a.) Revised Rates (%p.a.)
Do Nothing N1Do 1 Action N2Do 2 Actions Max. Effective Interest Rate Do Nothing N1Do 1 Action N2Do 2 Actions Max. Effective Interest Rate
First RM50,000 0.10 0.80 2.00 2.00 0.10 0.80 2.00 2.00
Next RM50,000 0.10 1.80 6.00 4.00 0.10 1.80 6.00 4.00
Next RM100,000 2.00 2.00 2.00

N33.00

0.10

1.80

4.00

N34.00

Above RM200,000 2.00 2.00 2.00

N42.89

2.00 2.00 2.00

N43.78 

Eligible for N1 when perform any 1 of the following transactions or eligible for N2 when perform any 2 of the following transactions:

  • Spend a minimum or cumulative of RM500 with UOB Credit and/or Debit Card in a month
  • Inward Fund Transfer of RM2,000 cumulatively in a month
  • Pay three (3) bills with minimum of RM50 each bill in a month
  • Salary Credit with a minimum of RM2,000 in a month via UOB Infinity payroll or UOBM staff salary credit
  • New-to-Deposit customers who open a ONE Account
  • Direct Debit three (3) transactions with minimum of RM50 each transaction in a month

N3Maximum Effective Interest Rate for balance tier above RM100,000 is calculated based on RM200,000 deposit, provided customers complete any of the 2 actions per month.

N4Maximum Effective Interest Rate for balance tier above RM200,000 is calculated based on RM225,000 deposit, provided customers complete any of the 2 actions per month.

Click here for the prevailing One Account rates.

Terms and Conditions

Conventional ENG | BM

 

Protected by PIDM up to RM250,000 for each depositor.

Member of PIDM

With effect from 1 August 2024, the Terms and Conditions Governing Accounts and Services (Conventional Banking) will be revised as follows:

Clause 47.6 – One Account Interest Rate and Eligible Card

 

Please click on the link below for the revised terms and conditions.

Terms and Conditions Governing Accounts and Services (Conventional Banking): ENG | BM

Please be informed that we have updated the Terms and Conditions for UOB Malaysia PRVI Miles Elite to provide better clarity and updates on participating lounges.  Revisions are on Clause 1(a)(ii)(b), Clause D (a), (b), (c), (d), (e) and (g) & Clause C (Table 1).

UOB PRVI Miles Elite Card Terms and Conditions: ENG

The increase in scam cases reveals how scammers are able to hijack your banking account and perform unauthorised transactions when they access your phone or when they use scare tactics to convince victims to make authorised payments under duress.

 

From 1 July 2024 onwards, any increase to your transaction limits for online banking will only be effective after 12 hours (12-hour cooling off period). This serves as an extra layer of security to prevent large sums of money being transferred out from your account(s) immediately if the transaction limit increase was performed by fraudsters. However, if you are looking to reduce your existing transaction limits, it will take effect immediately.

 

You will still be able to perform transactions that are within your existing transaction limits during the 12-hour cooling off period. Click here to find out more. 

Clauses related to below section of the UNIRinggit Rewards Programme Terms and Conditions have been revised. 

  1. REDEMPTION OF UNIRINGGIT FOR GIFTS
  2. DELIVERY OF GIFT(S)
  3. PAY WITH UNIRINGGIT
  4. GENERAL TERMS & CONDITIONS

Click here for the revised terms and conditions.

Please be informed that the campaign end period for Member-Get-Member by Association – A PVWB Introducer Campaign has been extended to 31 December 2024.

Please refer to your Client Acquisition Manager, Client Advisor or Relationship Manager for the revised and updated terms and conditions.

In line with industry-wide efforts to combat fraud and scam cases, there are 3 enhanced security features that we have introduced to safeguard your personal details. You may experience any one of these features if our security system detects unusual online transactions or suspicious activities in your account.

  • On-screen alerts to review and validate your online banking requests like fund transfers. This is to ensure you are transferring money to the right person.
  • Additional authentication via email One-Time Password (OTP) to prevent fraudsters from impersonating you to perform unauthorised transactions.
  • Rejection of transaction or log in request if we detect any suspicious online transaction or account activities If you experience this, kindly follow the instructions on your screen and contact UOB 24-Hour Fraud Hotline immediately for assistance.

Click here to find out more.

Terms and Conditions : ENG

Please be informed that the UOB Visa/ Mastercard Cardmember Agreement will be revised effective 6 March 2024 as part the Bank’s continuous effort to enhance and improve the delivery of services to our customers. The revision made is generally to provide further clarity to provisions relating to UOB Commercial Card.

Summary of material changes as below:

Item Revision
UOB Credit Card & Charges The UOB Credit Card Fees and Charges table has been moved from the agreement to UOB website. Please click here to view the UOB Credit Card Fees and Charges.
Clause 1
Definitions and Interpretation
The definition of the following has been updated and added to provide clarity on Commercial Card related clauses.

Updated definition:
Cardmember, you or your Credit Card or Card
Credit Card Account or Card Account Interest Free Period
Payment Due Date Statement of Account


New definition:
Agreement Joint & Several Liability
Company or Corporate Member Late Payment Charges
Corporate Liability Main Account
Commercial Card Personal Liability
Commercial Card Account Summary Statement
Total Balance Due    
Clause 8.1
Credit Card Account
Amendments made to clarify that the hardcopy of Summary Statement and/or Statement of Account will be issued to corporate member with Commercial Card (Corporate and/ or Joint & Several Liability)
Clause 9
Credit Limit
Amendments made to summarize the credit limit assignment for Credit Card and Commercial Card
Clause 11.7
Fees, Charges and Right to Debit
Amendments made to clarify on the interest free period for Credit Card and Commercial Card (Personal Liability) i.e. 20 days and for Commercial Card i.e. one (1) calendar month
Clause 16.1
Termination, Cancellation, or Suspension of Credit Card
Amendments made to include the words “authorised person of the company as the authorised person to terminate the use of credit card.
Clause 16.8
Termination, Cancellation, or Suspension of Credit Card
Amendments made to clarify the consequence of termination of the principal Credit Card and/or Commercial Card (Personal Liability) and Commercial Card (Corporate and Joint & Several Liability).

 

See below for the existing UOB Visa/ Mastercard Cardmember Agreement and the updated UOB Visa/ Mastercard Cardmember Agreement.

 

Existing UOB Visa/ Mastercard Cardmember Agreement : uob.my/vmcav0422
Updated UOB Visa/ Mastercard Cardmember Agreement : uob.my/vmcav0524

 

Thank you.

 

With effective from 9 February 2024, kindly be informed that Clause 7 in Member-Get-Member by Association – A PVWB Introducer Campaign in Bulk Terms and Conditions will be revised.

Please refer to your Client Acquisition Manager, Client Advisor or Relationship Manager for the revised terms and conditions.

Please be informed that we had recently revised and amended our Privacy Notice and the Privacy Notice (PDPA-PN-005/23) will be effective on 29 December 2023 (refer below).

  • the Privacy Notice (PDPA-PN-005/23) ENG
  • the Privacy Notice (PDPA-PN-005/23) BM 

Our complete and detailed privacy notice is also available by request from our branches and/or via our website www.uob.com.my.

Please be informed that UOB Personal Internet Banking will not be supported on outdated browsers. We recommend that you use the latest supported web browsers version to ensure that you are protected against potential cyber threats, as an outdated browser is no longer receiving any security updates from the respective web browser providers.


As such, you may need to update your web browser to the latest version for a seamless and uninterrupted banking experience. No action is required if your browser version is already up to date.

To find out more, please click here

Based on our records, we note that the interest free period for some customers who hold a UOB Commercial Card (personal liability) was incorrectly extended by up to 30 days from statement date. This has been rectified and the necessary adjustment has been made. The Bank will continue to honour the 30 days of interest free period until the end of the year (only to customers who received the notification via SMS / eDM / letter), and the updated interest free period will be effective 1 January 2024.

Details of the change:

Applicable Commercial Card
(Personal Liability)
Platinum Business Mastercard
Platinum Business Visa
Corporate Mastercard
Corporate Visa
Extended Interest Free Period
(till 31 December 2023)
30 days
Updated Interest Free Period
(from 1 January 2024)
20 days


To ensure a smooth transition and to avoid any inconvenience, kindly ensure the scheduled payment instructions (if any) for the above UOB Commercial Card is updated as soon as possible. Please note that this adjustment is only applicable for Commercial Cards under personal liability and there are no changes to cards under corporate liability.

Financial scams are continuously evolving and becoming more sophisticated. We have implemented below measures in line with industry’s effort to combat online scams.

UOB Access

UOB Access, previously known as Mighty Secure, is a digital security token used to keep your online banking activity more secure. Effective 26 June 2023, you are required to authenticate your online banking transactions with UOB Access as you will no longer receive SMS One-Time-PIN.

To avoid disruption to your online banking transactions, download the UOB TMRW app today to register and activate UOB Access.

 

Cooling Off Period

In a bid to tighten security, the duration of Secure Pin Activation is extended to 12 hours.

 

Kill Switch

This is a self-service security feature that allows you to disable your digital access on the Personal Internet Banking and UOB TMRW app instantly. If you suspect that you have been scammed, call UOB Malaysia’s 24/7 Fraud Reporting Hotline +60326128100 and follow the instructions provided to use the Kill Switch.

 

Compatibility with Secure Operating System

UOB TMRW app requires iOS 13.0 and Android OS 10.0 and above to ensure that you get the latest reinforcements and security updates to protect you against frauds.

 

Detecting Apps from Untrusted Sources

UOB TMRW cannot be used with applications with accessibility permission from untrusted sources. These applications may potentially compromise your banking information. To protect your banking information, you will be requested to uninstall such applications when they are detected by our security system. Please be assured that UOB TMRW does not store any information on the applications installed on your device.

For the updated terms and conditions, please click the following links:

When you continue to use, operate or pay to an existing Citi branded account(s), facility(ies) and/or service(s), you are agreeing to the prevailing terms and conditions governing your relationship with United Overseas Bank (Malaysia) Bhd (“UOB Terms”) which from migration date, would be binding on you and your authorised person(s) (such as authorised signatory(ies), joint or secondary account holder(s) and guarantor(s)*. 

With effect from migration date, the applicable UOB Terms will amend and modify the existing terms and conditions and constitutes the entire agreement between us and you, superseding prior or concurrent agreements, products or services.

Please access applicable UOB Terms in this website. 

* For Islamic checking and deposit accounts (Qard) and financing accounts (Bai Bithaman Ajil (BBA) or Musyarakah Mutanaqisah, as applicable), notice of variation of the existing underlying arrangement to Tawarruq have been sent earlier.

United Overseas Bank Limited (UOB), its branches in and outside Singapore and subsidiaries (UOB Group entities) are committed to complying with the sanctions laws and regulations (sanctions laws) passed by Singapore, the United Nations Security Council, the European Union, the Office of Financial Sanctions Implementation of His Majesty's Treasury and the U.S. Department of the Treasury's Office of Foreign Assets Control as well as applicable sanctions laws in the jurisdictions in which UOB Group entities operate. Under the sanctions laws, individuals and entities are prohibited from entering into financial transactions or provide financial assistance or services in relation to sanctioned individuals, entities or activities, as non-compliance with relevant sanctions laws may result in civil or criminal liability leading to fines, imprisonment or both.

As such, UOB Group entities do not open accounts, continue customer relationships, provide products or services, execute or facilitate transactions (directly or indirectly) or engage in any activity involving sanctioned individuals, entities, countries or territories, subject to the extent permissible by sanctions laws. UOB Group entities may also, at its sole discretion, decide not to process or to facilitate transactions or to provide products and services even where permissible by sanctions laws, if these activities fall outside UOB's risk appetite. Currently, the sanctioned countries and regions are the Crimea region in Ukraine, Donetsk People’s Republic in Ukraine, Kherson People’s Republic in Ukraine, Zaporizhzhia People’s Republic in Ukraine, Luhansk People’s Republic in Ukraine, Cuba, Iran, North Korea, and Syria.

In addition, UOB Group entities will restrict certain products or services or business activities involving (directly or indirectly) countries, individuals or target industry sectors subject to selective or targeted sanctions laws. Currently, the countries where selective sanctions laws may apply are Belarus, Myanmar, Russia, Venezuela and Zimbabwe.

By applying for products and services and by continuing a banking relationship with us, you represent and warrant that at all times, you are not subject to any sanctions laws and shall not use UOB Group entities, its products or services (regardless of currency) for the benefit of sanctioned individuals, entities, countries or territories. UOB Group entities will not hesitate to take necessary action, including reporting, rejecting and/or blocking transactions, rejecting funds, closing accounts, terminating relationships that appear to violate sanctions laws. By upholding a strict stance on sanctions, UOB is protecting the interests of our customers and helping them to abide by sanctions laws.

Frequently Asked Questions
What are Sanctions?
Sanctions are official policies used by governments and organisations such as the United Nations and European Union to prevent or to respond to security threats or to induce changes to conduct to acceptable standards. These official policies help to achieve the desired objectives as banks are restricted from having relationships or supporting activities with listed names and industries subject to prohibitions.
What does Sanctions have to do with you or your business?
Globalisation has increased the interconnectivity between countries and businesses. With this increased connection, the opportunities and likelihood for the exploitation of financial systems have increased as well.

To ensure that our customers can bank with us safely and securely, we will need to verify and obtain further understanding of your business nature and activities with us. Where required, we will also request for documentary evidence from our customers in order to protect you and your accounts with us.
What is UOB doing with your information?
Banks have a legal obligation to know their customers. Our systems and processes rely heavily on having up-to-date information. The information provided will be used to support our work in protecting our customers and ourselves against potential sanctions breaches, illegal activities and financial crime. The information or documents pertaining to the nature and purpose of an activity or relationship that you provided during our requests will aid us in the further understanding of your risk profile, nature of business and to facilitate the provision of our products and services.

The data that is provided at our request is treated very seriously and will be subject to UOB’s highest security and privacy standards.